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Hotel Plaza Caribe

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Hotel Plaza Caribe
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232 Reviews from our TripAdvisor Community

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Showing 115: English reviews
San Francisco, California
Reviewed 2 February 2015

Excellent location across from the bus station. We stayed one night before a very early flight and were extremely relieved we didn't have to lug our luggage around with us trying to find a hotel. I concur with another reviewer though...we had to wake up at 3:30 am for our flight and the bar had a live band that played...

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Helpful?
Thank ClaireBanksByars
Plaza Caribe H, Ventas at Hotel Plaza Caribe, responded to this review

Dear "ClaireBanksByars" Thank you very much for taking your time to share with all of us this review. I regret you weren't pleased with your stay, and that the hotel didn't live up to your expectations. I would exhort any guest who is having a bad experience to seek help while on the premises so that a suitable solution can...

Saint Peters, Missouri
Reviewed 27 January 2015

I showed up at 12:30 p.m. from Merida with a flight the next morning. Club was loud and continued until 2:30 - they put me in a room that overlooked the club patio area with no shade on the window - just a sheer - I called down three different times and was told the music would stop in 10...

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Helpful?
1Thank TONDUE1234
Plaza Caribe H, Ventas at Hotel Plaza Caribe, responded to this review

Dear "TONDUE1234" Thank you very much for taking your time to share with all of us this review. I regret you weren't pleased with your stay, and that the hotel didn't live up to your expectations. I would exhort any guest who is having a bad experience to seek help while on the premises so that a suitable solution can...

London, Canada
Reviewed 8 January 2015

Hotel is very convient for catching the ADO bus to Merida ( right across the street). Due to late arrival in Cancun, we needed a new hotel that was convenient, safe and clean. The staff was friendly, rooms clean and the price was avreage for the area. * reasonable* Rooms are modern in design, surprised considering mexican style of buildings.

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Helpful?
1Thank Gord B
HotelPlazaCaribe, Ventas at Hotel Plaza Caribe, responded to this review

Thank you very much Gord B for sharing your review, it’s great to know that Hotel Plaza Caribe Cancun has met your expectations in different ways, such as service and rest. We do try to take every opportunity to satisfy our guests needs and desires in order to make every vacation memorable and free of stress. I’m very proud of...

Lantzville, Canada
Reviewed 10 December 2014

I find the Hotel Plaza Caribe which is directly opposite the ADO bus station in downtown Cancun a safe and handy oasis when I have to wait many hours for a bus or a plane, in my case to Belize destinations. I escape from the busy traffic and pedestrian-clogged street to the hotel's inviting, open garden-girt reception and restaurant area,...

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Helpful?
1Thank LynHancock
HotelPlazaCaribe, Ventas at Hotel Plaza Caribe, responded to this review

Mrs. Hancock. I know you are a frequent traveler so, thank you very much for sharing your review, it’s great to know that Hotel Plaza Caribe Cancun has met your expectations in different ways, such as service and rest. We do try to take every opportunity to satisfy our guests needs and desires in order to make every vacation memorable...

Merida, Mexico
Reviewed 9 December 2014 via mobile

For approx 900 pesos, I expected a little more. But this place is pretty gosh darn good. Things to improve on: 1) clean the filters if the air conditioners more often. Walking into the room, the smell of musty and mold was pretty bad. My allergies began to flare up. I mean I know this is a humid and ocean...

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Helpful?
Thank Pyen
HotelPlazaCaribe, Ventas at Hotel Plaza Caribe, responded to this review

Thank you very much for sharing your review, it’s great to know that Hotel Plaza Caribe Cancun has met your expectations in different ways, such as service and rest. We do try to take every opportunity to satisfy our guests needs and desires in order to make every vacation memorable and free of stress. However, we thank you too every...

Cozumel, Mexico
Reviewed 9 December 2014 via mobile

This hotel is literally right across the street from the bus station, totally convenient. I checked 4 hotels also nearby and booked this one because they had the best price, comfortable beds..the rooms aren't fancy but have all that you need. The shower was amazing. There is a substantial pool and pretty patio restaurant. The food was quite good and...

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Helpful?
Thank ChacChocTours
HotelPlazaCaribe, Ventas at Hotel Plaza Caribe, responded to this review

Thank you very much for sharing your review, it’s great to know that Hotel Plaza Caribe Cancun has met your expectations in different ways, such as service and rest. We do try to take every opportunity to satisfy our guests needs and desires in order to make every vacation memorable and free of stress. I’m very proud of our friendly...

Placencia, Belize
Reviewed 2 December 2014

I am Italian, from Milan, so maybe I am a little spoiled about everything.... First time I slept in this hotel was October 2013, I was traveling from Placencia, Belize to Cancun to pick up my wife at the international Airport. After a night spent awake in a ADO bus I was in need to rest ASAP and I stopped...

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Helpful?
1Thank ColibriHouseBelize
HotelPlazaCaribe, Ventas at Hotel Plaza Caribe, responded to this review

Thank you very much for sharing your review, it’s great to know that Hotel Plaza Caribe Cancun has met your expectations in different ways, such as service and rest. We do try to take every opportunity to satisfy our guests needs and desires in order to make every vacation memorable and free of stress. I’m very proud of our friendly...

London, United Kingdom
Reviewed 16 November 2014 via mobile

We stayed at this hotel as part of a tour. If you need easy access to the bus station it is a great spot but I am not sure why else people would stay here. The rooms were a bit shabby. Relatively clean. Reception staff were not very friendly or helpful. The area is very busy with traffic and we...

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Helpful?
Thank Drewhd
HotelPlazaCaribe, Ventas at Hotel Plaza Caribe, responded to this review

Thank you very much for taking your time to share with all of us this review. I regret you weren't pleased with your stay, and that the hotel didn't live up to your expectations. I would exhort any guest who is having a bad experience to seek help while on the premises so that a suitable solution can be found....

Mérida, Yucatan, Mexico
Reviewed 28 October 2014

This a no bells and whistle kind of place, but it great if you are looking for a decent nights sleep in Cancun. We chose this place because of its proximity to the bus station. We were very please with the place for what we paid for. The rooms were clean and the front desk staff was very friendly. So...

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Helpful?
Thank Josh H
HotelPlazaCaribe, Gerente de Ventas at Hotel Plaza Caribe, responded to this review

Thank you very much for sharing your review, it’s great to know that Hotel Plaza CAribe Cancun has met your expectations in different ways, such as service and rest. We do try to take every opportunity to satisfy our guests needs and desires in order to make every vacation memorable and free of stress. I’m very proud of our friendly...

Merida, Mexico
Reviewed 18 September 2014

This hotel is perfect for those who live in Merida and need to take a flight from Cancun. You just get off the bus from Merida, cross the street and you're there... when you need to go to the airport, cross back and get on the every.half-hour service to CUN The hotel is not fancy but it is clean and...

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Helpful?
Thank Joanna v

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Babysitting
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in the downtown of Cancun. Very near of Malls, handcraft markets, prestige shops, banks and goverment offices. Only 10 minutes from the beach and 20 minutes from Cacun's International Airport. In front of the ADO bus station. ... more   less 

Additional Information about Hotel Plaza Caribe

Address: Av. Tulum con Av. Uxmal Lote.19 Smza.23 Calle Pino s/n | In Front of Ado Bus Station, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $67 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Plaza Caribe 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Plaza Caribe Hotel
Hotel Style:
#16 Best Value Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Plaza Caribe staff and other travellers.
6 questions
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Questions? Get answers from Hotel Plaza Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a roomin the first part of the hotel by the pool”
 of 5 bubbles ronW9174ZM, 28 Sep 2016 | Read review
“Ask for renovated room on the first floor (no lift though).”
 of 5 bubbles 54Linda5454, 13 May 2016 | Read review
“None. Unless you love noise up to 2, 3? am.”
 of 5 bubbles fidenciog393, 19 Apr 2016 | Read review
“The party at the pool outside our room went late and started early. ear plugs a must.”
 of 5 bubbles budgettravelers2, 24 Mar 2016 | Read review
“I think most of the rooms have thin walls, but for the price was no problem”
 of 5 bubbles dickcraig, 15 Feb 2016 | Read review
5 of 5
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