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Bsea Cancun Plaza

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Bsea Cancun Plaza
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225 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Seattle, Washington
Reviewed 5 January 2016

This hotel was awful. Ant infested rooms that were sub par with kitchenettes that are disgusting. Things were dirty and in disrepair. The only nice thing was the beautiful beach location and the pool. Also the restaurant by the bar had a pizza oven with good pizza. I would not recommend this hotel!

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Helpful?
1Thank reneer560
aliveunique, Director de Relaciones Públicas at Bsea Cancun Plaza, responded to this review

Thank your for your time in review your stay, the hotel is 3 star, do not confuse with the hotel category.

marieville
Reviewed 23 December 2015

This is an Apart-hotel: Some apartments belong to individuals, while the majority is property of the hotel. I am pleased with the apartment I rented from a nice owner. But the rest of the hotel is awfull. The elevator is out of order most of the time. Paint and concrete falling off the faces. Constant annoying contruction noises from 9:00...

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Helpful?
1Thank lsjcmarieville
aliveunique, Director de Relaciones Públicas at Bsea Cancun Plaza, responded to this review

Thank you for your time in review your stay, your comment is correct there is several owners and public areas are from the administration. Regards from Cancun Bsea Cancun Plaza

San Francisco, California
Reviewed 7 November 2015

I was walking the beach at night and hotel security mentioned that I looked suspicious. I was litterally chased to my room by the night security. The next morning I was harrased and threatened by the front gate personell. The elevator was not working for more than half of our stay and we were on the fifth floor.

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Helpful?
Thank ortizfrisco
aliveunique, Director de Relaciones Públicas at Bsea Cancun Plaza, responded to this review

Ortiz Frisco, thank you for your comments, our security staff are on duty, thanks god you were one of our guest. Regards from Cancun BSEA CANCUN PLAZA

County Limerick, Ireland
Reviewed 22 October 2015 via mobile

We stayed here in early September and unfortunately the staff did their best to ruin our holiday. I would only recommend this hotel if u don't like your boyfriend/girlfriend and want to stress them out and force them to breakup with you for bringing them to such a horrible place. We arrived late after 20 hours travelling to be told...

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7Thank Niamh c
Reviewed 10 October 2015 via mobile

First off they didn't have the master suite I booked and they stuck me in a standard room until one became available. I still had to pay price of master suite too, horrible service and management. WiFi almost always doesn't work unless your on balcony or in open areas. The hotel is dilapidated and unkempt, the rooms are filthy. Stay...

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2Thank Domanick F
Reviewed 4 September 2015

This hotel is located at the Zona Hotelera in cancun, inside an area that is called Cancun Plaza, this is a hotel that have 3 administration, one for owners, one for hotels, one for timeshares. First, when we arrive and talk to the security person at the door, he didn't even know where the hotel was... we had to show...

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1Thank Raquel B
Colona, Illinois
Reviewed 24 August 2015

Worst part of this experience was seeing the security staff collect all of the new sea turtle hatchlings...take them to a room in the north end of the 0 level and seeing the other buckets of hatchlings that were left for dead. We raised the concern urgently with other security and with the hotel manager...but no one would listen. They...

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2Thank Ozmokis O
Reviewed 27 July 2015

In truth it was fair for the price, the location is good but the hotel leaves much to be desired, it is old,, the kitchen is rusty, but all in all not the worst hotel in which I've been,, is good desicion if you are taking the time to tour and you'll be little time in the hotel

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1Thank zack r
Reviewed 3 July 2015

It might be old but had air conditioning and the service was good. Apartment cleaned daily, towels changed. Microwave available and adjoining room had a small stove top with basic cooking tools, no electric jug. Staff were inobtrusive but friendly. Lovely infinity pool and a toddlers pool. Restaurant virtually on the beach with a good choice of food. Small shop...

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2Thank Eunice Q
Reviewed 25 June 2015 via mobile

Title tells it all. Stayed here for one night after spending all day at the beach in Cozumel. After taking the ferry back to playa del Carmen, we rented a car and drove up to Cancun (only because I booked it earlier thinking that we were leaving to the airport the next day). I was so tired from the trip...

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Helpful?
Thank Kyle J
aliveunique, Public Relations Manager at Bsea Cancun Plaza, responded to this review

Kyle, thanks for your time in review your stay. regards from Cancun BSEA CANCUN PLAZA

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The resort has 140 suites in front of the best beach in Cancun on the hotel zone. We have two pools, one for adults and one for children, both watching the sea. We also have a palapa bar, laundry and Deli, in short, everything you need to enjoy a pleasant stay in Cancun. ... more   less 

Additional Information about Bsea Cancun Plaza

Address: Boulevard Kukulcan Km 20.5 | Hotel Zone, Cancun 77500, Mexico (Formerly Cancun Plaza Condo Hotel)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $121 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bsea Cancun Plaza 3*
Number of rooms: 60
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Also Known As:
Cancun Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Bsea Cancun Plaza staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They also have condos for longer term rentals”
 of 5 bubbles shelleyb612, 12 Jan 2017 | Read review
“Master is nice”
 of 5 bubbles williamgcr, 28 Dec 2016 | Read review
“Do not book here.”
 of 5 bubbles nonil327, 27 Jun 2016 | Read review
“Rooms on the third floor right side provide better access to the pool, beach and elevators.”
 of 5 bubbles priscillag851, 10 Jun 2016 | Read review
“all rooms have great view of the pool and ocean”
 of 5 bubbles MyronR701, 18 May 2016 | Read review
5 of 5