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Bsea Cancun Plaza

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Bsea Cancun Plaza
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259 Reviews from our TripAdvisor Community

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Showing 127: English reviews
London, United Kingdom
Reviewed 26 March 2013

I booked this hotel at the airport and it was recommended to me as the only hotel on the beach strip that was not all inclusive. How much I regretted having trusted the airport travel agent! My room was dirty and taps broken in the bathroom. I went to the hotel reception to ask for another room. They said they...

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Helpful?
4Thank Mimicri
Bsegroup, Manager at Bsea Cancun Plaza, responded to this review

Thank you for your time in review your stay, we highly recommend to make sure you check in direct at BSEA front desk, this way we can support your request or any other issue. We hope to welcome you again and the opportunity to show you our service. Regards Bsea Cancun Plaza

Cleveland, Ohio
Reviewed 7 March 2013

After staying for week in Playa del Carmen, upon arriving to airport for return flight home, we found it was cancelled. Stuck in Cancun for night, we really wanted to find hotel on beach for reasonable price... all nearby beach hotels were $300+ per night. Taxi porter at airport knew about Cancun Plaza... $100 night but need to pay cash....

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3Thank Phil P
Bsegroup, Manager at Bsea Cancun Plaza, responded to this review

We thank you in advance for your time in review our property, we will love to welcome you again in your next visit to Cancun. Regards BSEA CANCUN PLAZA

Charlotte, North Carolina
Reviewed 27 January 2013

When we arrived in Cancun we did not have a hotel lined up because we wanted to survey the area first. Hotel Zone (where all of the resorts are) was filled with beautiful places to stay right on the beach. However, most of those places started at like $150. Perhaps this was because of spring break - i don't know....

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5Thank Br0wnb0mbshell
Bsegroup, Manager at Bsea Cancun Plaza, responded to this review

Thank you for your time in review Bsea Cancun Plaza, we will do our best to welcome your again. Regards Manager Bsea Cancun Plaza

Reviewed 30 December 2012

The management of this condo located in apartment 2106 is rude, ignorant and do not have any kind of costumer service attitude. The room we got, was dirty, old and in poor conditions overall. Please do not stay in this condo you will regretted.

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6Thank Pau_vazq
Bsegroup, Owner at Bsea Cancun Plaza, responded to this review

Thank you for your review, is important for us to inform that we have new management group cal Bsea Cancun Plaza they are profesional with many years in this business, look for Bsea on your next visit to Cancun. Look forward to see you again.

Mentor
Reviewed 15 December 2012

Just returned on 12 December 2012....improvements have been made since my last visit. All the new flooring looks terrific. They are just finishing up the stairways, and it should be done by the end of December. I also noticed that the restaurant has improved. We had breakfast there one morning and it was much improved over my last visit. I...

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3Thank mk25900
Bsegroup, Manager at Bsea Cancun Plaza, responded to this review

Thank you so much for your time in review our property, is great to hear that you came back with us and hope to see your again. Regards Manager Bsea Cancun Plaza

Los Angeles, California
Reviewed 22 February 2012

I spent my summer in cancun and really enjoyed staying in Cancun Plaza. I wasn't going to stay at cancun plaza because of some of the reviews but i decided to go anyway. My room was clean with everything working nicely and the view is breath taking!! I have been going to cancun for years and never have i been...

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4Thank dc18_12
Bsegroup, Manager at Bsea Cancun Plaza, responded to this review

Nice to hear that you enjoy your stay with us, we are working hard to get better service for all our guest. Manager BseaCancunPlaza

Mentor
Reviewed 19 February 2012

I've stayed at a Riviera Maya all-inclusive every year for the last 11 years, and then my sister recommended Cancun Plaza. This is the CLOSEST that I have EVER been to the beach in the 11 years we have been coming down here. The views are fantastic! Each unit is individually owned, so you need to be sure to book...

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6Thank mk25900
Mississauga, Canada
Reviewed 14 February 2012

We had booked (on a tight budget) here before I checked any reviews and was not encouraged by the reviews I read at all. I wasn't overly concerned because I think I will only sleep there although I was a little concerned over the three young women I was travelling with us. Ha ha, my partner and her two girls!...

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3Thank Daniel D
Reviewed 31 December 2011

We walked in from the beach, an oasis among the all-inclusives, folks willing to take our money and provide food and drink! Friendly attentive service.

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Thank Deeptape
Los Angeles, California
Reviewed 25 December 2011

We came into Cancun to catch a connecting flight back to Los Angeles and couldn't get out, so a taxi driver (can we say "kick back"?) suggested the "4 star" Cancun Plaza. He dropped us off and left. We looked at one room. Felt like crying. Said take me back to the airport. The Plaza employee showed us 2 more...

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3Thank eurovicki

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Amenities

Highlights
  • Pool
  • Free Internet
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The resort has 140 suites in front of the best beach in Cancun on the hotel zone. We have two pools, one for adults and one for children, both watching the sea. We also have a palapa bar, laundry and Deli, in short, everything you need to enjoy a pleasant stay in Cancun. ... more   less 

Additional Information about Bsea Cancun Plaza

Address: Boulevard Kukulcan Km 20.5 | Hotel Zone, Cancun 77500, Mexico (Formerly Cancun Plaza Condo Hotel)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $126 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bsea Cancun Plaza 3*
Number of rooms: 60
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Also Known As:
Cancun Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Bsea Cancun Plaza staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
michaeleC3717WM, 20 Apr 2017 | Read review
“Some rooms have bigger balcony's than other's so perhaps mention this when you book.”
Blonde52, 31 Mar 2017 | Read review
“ocean view lower floors have balconies. fifth floor only has rail against sliding door.”
jbyeomans, 8 Mar 2017 | Read review
“They also have condos for longer term rentals”
shelleyb612, 12 Jan 2017 | Read review
“Master is nice”
williamgcr, 28 Dec 2016 | Read review
5 of 5