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Adhara Hacienda Cancun

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Adhara Hacienda Cancun
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516 Reviews from our TripAdvisor Community

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Showing 263: English reviews
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Reviewed 1 week ago

Nice People, Nice rooms, Nice facilitys. Bus from the hotel to the beach. Very good pool and restaurant. Very good services and Very helpfull. Nice and clean, Very good to the price. We schure Come back.

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Helpful?
Thank Lene M
HECTOR G, Gerente at Adhara Hacienda Cancun, responded to this review

Dear Lene M Thank you for sharing your review at Trip Advisor it is great to know thta we met your expectations and found our service helpful and our facilities nice and clean. It will our pleasure welcome you back on your next visit to Cancun. Sincerely Hector Guerrero

Adelaide, Australia
Reviewed 1 week ago

Lovely hotel, spacious, airy, lots of charm. Quiet location. Great pool. Staff were helpful and friendly. easy walk to restaurants, markets, atms etc Highly recommend. Do suggest you get a taxi from the airport, not the shuttle bus though- it went around the world and took forever, and we had a dispute over who had the ticket that was rather...

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Helpful?
Thank Phaedra499
HECTOR G, Gerente at Adhara Hacienda Cancun, responded to this review

Thank you for posting your comments at Trip Advisor is great to read that you enjoyed your stay with us it will be a pleasure for us to welcome you back in the future, and if you allow us we can help you to arrange your shutlle Airport hotel airport for your next visit. Warm regards Hector Guerrero

Reviewed 1 week ago via mobile

Hotel location was nice and stuff was friendly.Room was big,clean and quite.Wifi was nice and parking place was free and close.It was short but nice stay at near with center. Exchange rate was quite nice .It was suprise but You wont loose too much money if u make exchange in Hotel.

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Helpful?
Thank burçin ç
HECTOR G, Gerente at Adhara Hacienda Cancun, responded to this review

Dear burçin ç Thank you for your review at Trip Advisor it is our pleasure to welcome and pamper to all our guests it is great to read that you enjoyed the cleanliness and comfort of our rooms and facilities. It will an honor to welcome you back on your next visit to Cancun City. Warm regards Hector Guerrero

New York City, New York
Reviewed 2 weeks ago

Highly recommend this place. It's a four-star hotel at two-star prices. Large airy sparkling clean modern rooms with balcony, dedicated personalized attention from staff, great restaurant and food- lovely crisp linens, plenty of towels... great location right by transport to Hotel Zone, beaches and the Yucatan Penninsual, but away from noisy 'party central' I'm from the States and VERY wary...

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Helpful?
Thank guest774
HECTOR G, Gerente at Adhara Hacienda Cancun, responded to this review

Dear Guest Thank you for sharing you comments regarding your experience at Adhara Haceinda Cancun, it is great to read that your really enjoyed all the assets thte we offer to our guests, Location, comfortable facilities and rooms, our restaurante and bars, and the friendly service of our team members. It is wonderful to know that you took the opportunity...

Winnipeg, Canada
Reviewed 2 weeks ago

Wonderful Vacation – Great Hotel My wife and I just returned from a 17-day vacation at the Adhara Hacienda Cancun. We booked our vacation using Expedia.ca, including our airport shuttle. Our flights were with Air Transat. We departed Winnipeg almost an hour late, but the flight crew made that time up along the way. Our flight home departed Cancun 15...

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Helpful?
Thank ehollandtraveller
HECTOR G, Gerente at Adhara Hacienda Cancun, responded to this review

Thank you very much for sharing with us such a wonderful review, I will share your kind comments with all our team, specially Jorge, Fatima and Carlos, we appreciate that you gave us the opportunity to host you despite the bed issue, we offer you our apologize for this. Our goal is that all our guests feel welcome and pampered...

Reviewed 4 weeks ago

We went to Cancun for a wedding. This hotel is very near the Riviera Maya. If you want to be away from the busy part of the city and yet close enough to get there quickly this hotel will meet your needs. We were overwhelmed by the friendliness of the staff and their willingness to accommodate our every need. This...

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Helpful?
Thank Mary4050
HECTOR G, Gerente at Adhara Hacienda Cancun, responded to this review

Thank you for your commentary on Tripadvisor, We appreciate you letting us know that you enjoyed the advantages of staying at a downtown Cancun hotel, since our privileged location, near the bus terminal where the vehicles that lead us to the different areas Archaeological, of the wonderful Mayan world. Our collaborators will be very happy to know that they made...

Reviewed 4 weeks ago via mobile

Everything is great: hotel, people that work there and food!! You find a lot of food, local and international, you only have to choose. Everything is perfect. Rooms are big and very clean. If you need something just ask and you will find immediately solutions.

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Helpful?
Thank 80Eleo
HECTOR G, Gerente at Adhara Hacienda Cancun, responded to this review

80Eleo Thank you for your kind words, we appreciate that our guests share their experience with us, all our team will be really happy to know that their service is truly appreciated. It will be our pleasure to host you one more time during your next visit to Cancun. Sincerely Hector Guerrero

Cancun, Mexico
Reviewed 4 weeks ago via mobile

I went to a workshop and found the space comfortable and the central location makes it very convenient. I stayed there a couple of times when it was the Holiday Inn, and later the Radisson, the rooms were nice. From what I saw, they have kept it well, and the pool area is always a very pleasant place to be.

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Helpful?
Thank IndraRojo
HECTOR G, Gerente at Adhara Hacienda Cancun, responded to this review

Dear IndraRojo We truly appreciate that you share your opinion at Trip Advisor, it is great to know that our priviliged location at Cancun downtown, was convenient for you, it is great to read that you found comfortables our facilitties specially the pool area. We will be really happy to welcome you back one more time in the near future....

Reviewed 5 weeks ago via mobile

Nice hotel, good facilities and excellent staff. Some things have been bit of a hassle, but the staff have worked it out quite nicely. Propably has something to do with mexican culture so cant really complain.

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Helpful?
Thank Jussi H
HECTOR G, Gerente at Adhara Hacienda Cancun, responded to this review

Dear Jussi H Thank you for sharing your comments regarding your stay with us, it is great to read that our staff was helpful in order to offer you a nice stay. We will be happy to welcome you back in the near future. Warm regards Hector Guerrero

Reviewed 13 January 2017 via mobile

This hotel is a BUDGET stay, they have a large amount of families, screaming and yelling. The bar was nice after the headache involed with our stay. Room service took forever and your right next to a major street. Stay at a house hold name hotel. Lame stay. Be smart don't confine yourself to the cheap taint available.

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Helpful?
Thank Charles S
HECTOR G, Gerente at Adhara Hacienda Cancun, responded to this review

Distinguished Charles S Thank you very much for taking the time to share your comments with us, your feedback is very important for me and my team in order to improve the experience for our guests. I am sorry that we were unable to meet your expectations and I will be sharing your observations and working with the different heads...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Adhara Hacienda Cancun

Address: Avenida Nader 1 S.M 2 | Quintana Roo, Cancun 77500, Mexico (Formerly Radisson Hotel Hacienda Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $81 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Adhara Hacienda Cancun 3*
Number of rooms: 173
Reservation Options:
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Also Known As:
Radisson Cancun
Cancun Radisson Hacienda
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Questions & Answers

Here's what travellers have asked, with answers from Adhara Hacienda Cancun staff and other travellers.
13 questions
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Carbondale, Illinois
1 month ago

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Questions? Get answers from Adhara Hacienda Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They only have good rooms.”
 of 5 bubbles 441lenem, 15 Feb 2017 | Read review
“The hotel architecture prevents there being any 'bad rooms' or 'bad view'. Pick the price that fits your budget.”
  • view from the room balconies (fourth floor)
  • Large genuine marble writing desk and nice bright high intensity lighting.
  • Modern large room, this is twin bed- great mattress, fresh soft sheets, memory foam pillows
  • Sparkling bathroom, great hot water and pressure, plenty of soft towels and bathrobe
 of 5 bubbles guest774, 5 Feb 2017 | Read review
“Poolside rooms: you will love the deck for relaxing and people watching. Some noise.”
 of 5 bubbles Mary4050, 24 Jan 2017 | Read review
“We faced the outside parking lot behind the hotel and it was very quiet.”
 of 5 bubbles mexicomichelle, 28 Dec 2016 | Read review
“The best view is the pool view rooms. If you are looking for quiet rooms, let them know”
 of 5 bubbles Yoily, 26 Jul 2016 | Read review
5 of 5