We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Grand Park Royal Cancun Caribe

Show Prices
#41 of 182 Hotels in Cancun
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Grand Park Royal Cancun Caribe
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","template":"ibex_photo_carousel_streamline__widget","dust":{},"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

5,915 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 3,704: English reviews
Margate City, New Jersey
Reviewed yesterday NEW

Last Evening was "Our Third" dinner in El Mirador during our stay here in Cancun. Each evening when we entered this "Picturesque" restaurant, we have been greeted by "Gabriela" our Hostess. She is a pure delight. Very Courteous, Upbeat, and Pleasant. She Always brings a "Smile" to our faces... This Restaurant is "By Far" the best "Reservation Restaurant" at this...

 Report
Helpful?
Thank tonyaloro
Louisville, Kentucky
Reviewed 2 days ago NEW

This was a girls trip and we had a blast. First and foremost I would like to recognize the following employees: Mario, Alex, Jovanna and Mr. Tequila. Mario worked at the front desk and was super helpful, nice, friendly and efficient. Alex was the concierge working at the Cirque du Soliel desk. He was very informative and helpful. He arranged...

 Report
Helpful?
Thank foxymamaruth
Reviewed 2 days ago NEWvia mobile

My hubby and I go to Cancun every January. We have stayed here 2x. The first time was great; hence the return trip. However, this time the beachfront was so trashy. I could NOT believe, how much plastic and garbage was scattered behind this hotel and washed up along the beach. It was very disappointing and sad. The hotel grounds...

 Report
Helpful?
1Thank MrsCooperH
Reviewed 3 days ago NEW

There were 9 of us who went to Grand Park Royal and we definitely made a ton of memories. The entertainment staff are absolutely wonderful and put on a pretty awesome Michael Jackson tribute show! The property itself was extremely clean however the beachfront could definitely use some work. The beach was definitely littered with tons of garbage and that's...

 Report
Helpful?
1Thank Nicole P
Annandale
Reviewed 4 days ago NEW

My friends and I came to the resort for my bachelorette trip and absolutely loved the time we spent there. Aside from very stiff beds and pillows, with not a lot of back support, everything was wonderful. Our bartenders were kind, the food was definitely above average, and there was plenty of seating everywhere we wanted to go. I would...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank 639francesw
Manhattan Beach, California
Reviewed 5 days ago NEW

Pool and Jacuzzi were not heated and were freezing cold. Internet was very very slow and did not work 95% of the time. No night entertainment. Front desk was extremely rude and was clueless about resort. Mexican restaurant servers ignored customers and service was very bad. Servers ignored if you don't leave a tip. Constant harassment by hotel merchants for...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Solangeeee
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear Solangeeee It is our priority to provide our guests with a memorable experience. Therefore, we appreciate any form of feedback as it helps us improve to continue exceeding your expectations, It is with great concern that we read your comments. It disappoints us to know that we did not succeed in meeting your needs, for which we apology. Rest...

Cayo Santa Maria, Cuba
Reviewed 5 days ago NEW

We just got home from a wonderful vacation celebrated our 35th wedding anniversary. We had an amazing time thanks to the wonderful staff. We would like to give a big THANK YOU to our Waiters in the Italian Restaurant Alfonso Daniel Alahandra Asian Restaurant Ruben Cocktail Waitress Alma.These people went out of their way everyday to make sure we had...

 Report
Helpful?
1Thank gerardi2323
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear gerardi2323 It is enormously satisfying to know that you had a memorable stay. That is one of our main goals and it is good to know that we are on the right track. This kind of reviews encourages us to strive for a service of excellence, We look forward to your next visit to make your stay even more...

West Fargo, North Dakota
Reviewed 5 days ago NEW

We were very pleased with this property. Our room was fantastic , close to the beach with a wonderful view. Clean beyond belief. Most areas were spotless. Beach area was well maintained and we didnt have much trouble getting a chair even if we didnt beat the early birds out. Fantastic pool bar and pool area. Food was very good.

 Report
Helpful?
Thank Kickermannd
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear Kickermannd It is an honor to read how much you enjoyed our facilities and services. Our mission is to make your stay as pleasant as possible and it is gratifying to know that we succeeded. Reading such positive reviews motivates us to work hard in order to improve every day. Hopefully we will have the opportunity of welcoming you...

San Diego
Reviewed 5 days ago NEW

Rooms in construction zone, no beach towels issued the entire stay because the front desk made an error and then tried to charge us for them, high pressure time share sales people every day, dinner reservation that are required were wrong EVERY night!

Review collected in partnership with this hotel
 Report
Helpful?
1Thank jasonkimberlyb
Sacramento, California
Reviewed 5 days ago NEW

We had problems with everything from our first day. From construction above and below our rooms all day long, to no beach towels issued our entire trip due to a towel card mishap by the hotel and at check out they wanted to charge us for their error, problems with dinner reservations (which is required), heavy time share sales people...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Tyler / Cody / ... B
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear Tyler I am really sorry we could not prevent this kind of inconveniences from happening during your stay, allow me to thank you for sharing your comments as they will permit us to develop our services in order to keep delivering the best experience to our guests. You can rest assured that proper measures have been taken alongside the...

5,536 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (5379)
Viewed
View from Room (436)
Viewed
Dining (514)
Viewed
Pool/Beach Area (1101)
Viewed
Room/Suite (676)
Viewed
Hotel & Grounds (955)
Viewed
Bathroom (95)
Viewed
Family/Play Areas (56)
Viewed
Business Centre/Function Rooms (8)
Viewed
1:10
Videos (4)
Viewed
Other (1534)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (94)
Viewed
Beach (13)
Viewed
Pool (13)
Viewed
Premier Guest Room (26)
Viewed
Dining (9)
Viewed
The Hotel (33)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (63)
Viewed
Pool/Beach Area (10)
Viewed
Hotel & Grounds (20)
Viewed
Family/Play Areas (3)
Viewed
Room/Suite (5)
Viewed
Dining (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
1.5 km away
Park Royal Cancun
Park Royal Cancun
#58 of 182 in Cancun
3,769 reviews
1.3 km away
ME Cancun
ME Cancun
#36 of 182 in Cancun
6,046 reviews
8.9 km away
GR Caribe by Solaris
GR Caribe by Solaris
#24 of 182 in Cancun
2,902 reviews
Show Prices
Show Prices
Show Prices
4.5 km away
CasaMagna Marriott Cancun Resort
1.2 km away
Beach Palace
Beach Palace
#14 of 182 in Cancun
5,416 reviews
8.2 km away
GR Solaris Cancun
GR Solaris Cancun
#33 of 182 in Cancun
4,244 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The most exclusive Cancun All-Inclusive experience is waiting for you! Sunny days, white-sand beaches and spectacular views of the turquoise Caribbean Sea are just a little of the many things you'll enjoy by staying at Grand Park Royal Cancun Caribe. Boasting beachfront location, right in the heart of the Hotel Zone, our All-Inclusive family resort in Cancun promises an unforgettable stay in the most popular and exciting destination of the mexican Caribbean. ... more   less 

Additional Information about Grand Park Royal Cancun Caribe

Address: Blvd. Kukulcan Km 10.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $344 - $1,935 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Park Royal Cancun Caribe 4*
Number of rooms: 344
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Travelocity, Expedia, Hotels.com, Cheap Tickets, Orbitz and Jetsetter so you can book your Grand Park Royal Cancun Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Park Royal Cancun Caribe Hotel Cancun
Caribe Park Royal Grand Cancun
Hotel Style:
#25 Business Hotel in Cancun
#32 Spa Hotel in Cancun
#33 Luxury Hotel in Cancun
#34 Top resorts Hotel in Cancun
#37 On the Beach Hotel in Cancun
#44 Romantic Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Park Royal Cancun Caribe staff and other travellers.
486 questions
Ask a question

See all questions (486)

Questions? Get answers from Grand Park Royal Cancun Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can "Swing" the Upgrade; stay in the Royal Tower”
 of 5 bubbles tonyaloro, 23 Jan 2017 | Read review
“Deluxe ocean view”
 of 5 bubbles foxymamaruth, 22 Jan 2017 | Read review
“All rooms face the ocean. We stayed in one if the upgraded rooms and the Internet reception is enhanced in those buildings.”
 of 5 bubbles jeffreyschnell, 18 Jan 2017 | Read review
“Villas are amazing! You can walk right out onto the beach.”
 of 5 bubbles 856kylas, 17 Jan 2017 | Read review
“Royal Tower Rooms or the Villas are the way to go with this resort!”
 of 5 bubbles 2017_Brittany_B, 16 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay