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Grand Park Royal Cancun Caribe

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#40 of 181 Hotels in Cancun
Certificate of Excellence
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1 room 2 adults 0 children
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Grand Park Royal Cancun Caribe
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6,142 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Park Royal Cancun Caribe
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Showing 3,853: English reviews
Nottingham, United Kingdom
Reviewed 6 days ago NEWvia mobile

We stayed here for 2 weeks , I can not fault the hotel. Staff went beyond their call of duty. Always smiling and polite. Rooms are very clean , we tried all 3 reservation restaurants and loved them all. Would def recommend 👍😀

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Helpful?
4Thank Julie M
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear Julie M Let us thank you in the first place for staying at Grand Park Royal Cancún Caribe. It is enormously satisfying to know that you had a memorable stay. That is one of our main goals and it is good to know that we are on the right track, this kind of reviews encourages us to strive for...

Apple Valley, Minnesota
Reviewed 1 week ago

This was our second time coming to the resort. The last time we visited, they totally messed up our reservation for 2 rooms and check in was a disaster. This time I was prepared for that but SURPRISE! They now have a special check in for members! It was much faster and efficient. As before, our favorite restaurant was the...

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Helpful?
3Thank baseballmom11_10
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear baseballmom11_10 Thank you very much for taking time out of your day to share your experience on this site. I am pleased to learn that we were able to make your vacation enjoyable and I would like to invite you to stay with us again, we would be more than happy to be your hosts on your next trip...

England
Reviewed 1 week ago

We loved the resort and where it was situated. The staff were so friendly especially in the Lobby bar next to the cafe ( deffo ask for a Miami Vice cocktail in here it's refreshing :)). The room itself was clean, we had an ocean deluxe room on the 4th floor with balcony so the view was incredible. The mini...

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Helpful?
6Thank MeghannMarie182
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear MeghannMarie182 Please allow me to express my sincere gratefulness for sharing with us these generous comments about our staff and our services. All of us at Grand Park Royal Cancun Caribe are truly grateful for the honor you gave us to be a host of such a special, it's a true pleasure to know that your overall experience with...

Bellevue, Washington
Reviewed 1 week ago

We stayed at the villa. The room condition was excellent and the view from our room was wonderful. Food was delicious, especially dessert bakery was awesome. The fitness center was well-equipped, however, we felt uncomfortable because we should pay for using the fitness center.

Review collected in partnership with this hotel
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3Thank poulet78
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear poulet78 Thank you very much for allowing us host your holidays. I am glad to know we were able to provide you a wonderfully experience. We all at Grand Park Royal Cancun Caribe look forward to welcome you back in the near future for more relaxing experiences. Sincerely Carlos Da Silva General Manager

Reviewed 1 week ago

We do an all inclusive each Spring. The Grand Park Royal was lovely. In comparison to most resorts, the food was generally quite good. We stayed in the regular room and it was quite standard for an all inclusive (neither brand new nor dated) and was very comfortable. The property is also very well maintained with two amazing pools and...

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3Thank Wes R
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear Wes R Thank you for sharing your review of Grand Park Royal Cancun Caribe. We're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. I am sure that your feedback will serve as an encouragement to our team as we strive to continuously improve the quality of our services. Sincerely...

Nashville, Tennessee
Reviewed 1 week ago

Nice resort. A solid 4 star! I've stayed at all inclusive resorts more than 25 times and this one was good. I would try it again. I prefer the Grand Park Royal in Cozumel as I'm a diver. I wish they had food by the adult bar / pool . There was food near but for members only. Over-all a...

Review collected in partnership with this hotel
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2Thank kevinrayh
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear kevinrayh Thank you very much for allowing us host your holidays. I am glad to know we were able to provide you a wonderfully experience. We all at Grand Park Royal Cancun Caribe look forward to welcome you back in the near future for more relaxing experiences. Sincerely Carlos Da Silva General Manager

Reviewed 1 week ago

The room was always cleaned and they kept the sand off the walkways. The beach was clean. The staff was friendly and always willing to help you. Jaime was our main guy and he was very helpful, made our all reservations, helped us get from point A to point B, reserved our beach cabana and brought us drinks. He was...

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2Thank Jamie H
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear Jamie H Thank you for choosing Grand Park Royal Cancun Caribe as host of your recent vacation. I am very glad to know that our enthusiastic staff did everything in their hands to assure you a unique and memorable experience. We all at Grand Park Royal Cancun Caribe look forward to welcome you back in the near future and...

Alexandria, VA
Reviewed 1 week ago via mobile

I loved this resort! Very clean, great staff, good food! Only complaint is if you want a lounge chair at the adult pool, you need to go down early. Like 730AM! Other than that I loved it! We upgraded our room to the newer building & it was worth it!!

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3Thank Tiffany1203
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear Tiffany1203 Thank you very much for taking time out of your day to share your experience on this site. I am pleased to learn that we were able to make your vacation enjoyable and I would like to invite you to stay with us again, we would be more than happy to be your hosts on your next trip...

Reviewed 1 week ago via mobile

The hotel was beautiful. The staff was very friendly and helpful. Armando was amazing. Alex at cafe sole was one of our favorites. We booked our stay through nexus as I always do and everything went very smooth Angel our nexus rep was awesome and helpful and answered all of our questions. The only thing I didn't like was during...

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1Thank Serena H
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dera Serena H Thank you very much for allowing us host your holidays. I am glad to know we were able to provide you a wonderfully experience. We all at Grand Park Royal Cancun Caribe look forward to welcome you back in the near future for more relaxing experiences. Sincerely Carlos Da Silva General Manager

Saint Marys, Pennsylvania
Reviewed 1 week ago

We spent 3 nights at this resort. There was a group of 10 of us, ranging from a 26yo to a 40yo. We had a travel agent and 3 others that are experienced with all-inclusive resorts. The others in the group experienced the all-inclusive vacation for the first time at this resort. Pros: Upgrade to an Oceanfront room in the...

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4Thank kherzing
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear kherzing First I would like to thank you for taking time out of your day to write such a thorough review, I truly appreciate the negative details you pointed out, I can assure you that they will be looked into so we can prevent them from happening again to our future guests. I also thank you for your kind...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The most exclusive Cancun All-Inclusive experience is waiting for you! Sunny days, white-sand beaches and spectacular views of the turquoise Caribbean Sea are just a little of the many things you'll enjoy by staying at Grand Park Royal Cancun Caribe. Boasting beachfront location, right in the heart of the Hotel Zone, our All-Inclusive family resort in Cancun promises an unforgettable stay in the most popular and exciting destination of the mexican Caribbean. ... more   less 

Additional Information about Grand Park Royal Cancun Caribe

Address: Blvd. Kukulcan Km 10.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $286 - $2,176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Park Royal Cancun Caribe 4*
Number of rooms: 344
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Orbitz, Despegar.com, Hotels.com, Cheap Tickets and Jetsetter so you can book your Grand Park Royal Cancun Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Park Royal Cancun Caribe Hotel Cancun
Caribe Park Royal Grand Cancun
Hotel Style:
#25 Business Hotel in Cancun
#32 Spa Hotel in Cancun
#33 Luxury Hotel in Cancun
#34 Top resorts Hotel in Cancun
#37 On the Beach Hotel in Cancun
#44 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Grand Park Royal Cancun Caribe staff and other travellers.
558 questions
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Questions? Get answers from Grand Park Royal Cancun Caribe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would highly recommend the villas over the tower.”
 of 5 bubbles katherineh895, 23 Mar 2017 | Read review
“Beds were a little hard but room was fantastic.”
 of 5 bubbles ronaldhS454LN, 22 Mar 2017 | Read review
“Ask for the renovated hotel or one of the villa suites.”
 of 5 bubbles ScorpioCatwoman, 20 Mar 2017 | Read review
“Royal Tower is the best building to stay at and are the closest to the beach.”
 of 5 bubbles 172lancem, 20 Mar 2017 | Read review
“We had a villa and it was very quiet and had upgraded towels, robes, toiletries”
 of 5 bubbles baseballmom11_10, 16 Mar 2017 | Read review
5 of 5