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Ramada Cancun City

385 reviews
#83 of 177 Hotels in Cancun
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Traveller (87)
Room & Suite (116)
Dining (45)
Overview
  • Excellent27%
  • Very good46%
  • Average18%
  • Poor5%
  • Terrible4%
Travellers talk about
“ado bus station”(21 reviews)
“hotel zone”(16 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (385)Write a Review
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57
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10
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32
57
30
16
10
Show reviews that mention
All reviewsado bus stationhotel zonemandala beach clubla parillastreet noisepleasant hotel experiencefree shuttle to the beachthree blocksbreakfast buffet was excellentcentral locationwould stay here againplaya de carmenwalking distanceplenty of hot waterhotel poolthe hotel is cleanthoroughly enjoyed our stay
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1 - 5 of 145 reviews
Reviewed 1 week ago via mobile

I arrived late in the evening tired and disappointed after 2nd flight cancellation and a re-routing to Cancun where I had not intended to be. I was met and checked in by Francesco Ramos who was very helpful and kind. I experienced much kindness and...More

1  Thank Paula C
Response from Enrique R, Gerente at Ramada Cancun CityResponded 1 week ago

Paula: First, We regret the situation of the canceled flight. By other hand, thank you for staying with us and we are glad that you recieved an excellent services from our staff. By now, our elevator is already fix. And thank you for recommend Ramada...More

Reviewed 3 weeks ago

My family went for a vacation and stay for a night before catching our flight. The front desk staff were very friendly and answered all our questions. The room and bathroom is small and not clean enough. One concern, all other Wyntham hotels have breakfast...More

Thank Ramesh S
Response from Enrique R, Gerente at Ramada Cancun CityResponded 3 weeks ago

Ramesh: First, thank you very much for staying at Ramada Cancun and for your feedback, this are very important for us. We offer an apologize regarding the cleanliness of the bathroom and room, we will work harder to avoid this type of situations. We hope...More

Reviewed 4 weeks ago

The hotel was very good. We were staying there 2 years ago on similar trip and had a good experience, so we booked it again. The hotel is clean and sealed from mosquitoes. (You know, not every hotel in Cancun is) :) The restaurant menu...More

Thank Peter K
Response from Enrique R, Gerente at Ramada Cancun CityResponded 3 weeks ago

Peter Thank you very much for coming back again to Ramada Cancun, it's a pleasure to know that in the past and now you receive a very pleasant service. We hope to see you in your next trip to Cancun.

Reviewed 15 November 2017 via mobile

We stayed 2 nights in Ramada. The location is in downtown cancun, close to ADO bus terminal. The pool area is constantly in the shade due to the hotel's position and also there is some construction going on in the building next door which makes...More

Thank ManonChiel
Response from Enrique R, Gerente at Ramada Cancun CityResponded 16 November 2017

Dear guest: First of all, we appreciate to share with us your recent experience with us. This is very important for us to keep in growing in our service. Thank for staying with us. Best regards,

Reviewed 6 November 2017

I stayed here for a few nights in between my trek around Mexico. The staff were friendly, the room was clean and quiet and it was well located near plenty of bars and restaurants. I didn't get to use the pool but seeing it from...More

Thank Adam L
Response from Enrique R, Gerente at Ramada Cancun CityResponded 7 November 2017

Dear Adam: First of all, we appreciate your comments , this are very important for us. Thank for staying with us and please recommend us. Sincerely,

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$61 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Best Value Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$61 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Best Value Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (87)
Room & Suite (116)
Dining (45)
Pool & Beach (23)
Hotel & Grounds (86)
Business Centre & Event Rooms (16)
Bathroom (7)
Questions & Answers
Ask a question
sandy s
22 October 2017|
AnswerShow all 3 answers
Response from Enrique R | Property representative |
Hola Sandy: The rooms doesn´t have refrigerator or microwaves in the rooms, if you need one of this items for medical reasons we can put in the room. The fitness area is open 24/7 and the pool is open from 8am til 10pm and... More
1
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Google Translation
LinaLewin82
23 January 2017|
Answer
Response from Enrique R | Property representative |
Hola, yes is 10 minutes walking distance and 5 minutes by taxi.
0
Votes
Google Translation
275janis
24 July 2016|
Answer
Response from Michal B | Reviewed this property |
Not far, about 15 -25 min. Depends on the traffic. Cost is about 250. Less with public transportation or shuttle
0
Votes
Google Translation
Room Tips
"Don't pic top floor, there are some noisy machines up there. Otherwise it is quiet."
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"I would go for a street side room to see the action from the balcony"
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"Enjoy any room, our room on the right wing was a littlr bigger."
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"room 406 over looking the pool at the back of the hotel"
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