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Ramada Cancun City

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Ramada Cancun City
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320 Reviews from our TripAdvisor Community

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Showing 125: English reviews
San Francisco, California
Reviewed 17 August 2016

Comfortable and conveniently near the bus station. The staff were helpful, and they also helped to arrange a tour and add a day to our stay when our plans changed. There is a nice restaurant, El Jarro Café, three blocks east (toward the beach)-- inexpensive, quiet and calm (not for partying), good local food (good to be able to speak...

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Helpful?
1Thank Daniel R
Jorge S, Director de Recepción at Ramada Cancun City, responded to this review

Dear Daniel R, Thank you for taking the time to write the present review, we are glad to learn that our location was convenient to you, please come back soon!

Esslingen am Neckar, Germany
Reviewed 16 August 2016 via mobile

well actually I have Been 2 ramada hotel 4 3 days. And it was lots of better than I expected from the reviews. The Hotel and the rooms worth defenetly 3 Stars, or even more. The Staff was very nice and helpful when I had questions, the rooms were huge, clean, and good looking. There was a free Coffee machine...

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Helpful?
Thank lisalein123
Jorge S, Director de Recepción at Ramada Cancun City, responded to this review

Dear lisalein123, Thank you for letting us know that you had a nice stay at our hotel, we are glad to learn that our service and facilities exceeded your expectations, please make sure you visit us on your next stay in Cancun.

Covina, California
Reviewed 25 July 2016 via mobile

Very clean hotel... Check in very easy. There is a Farmer's market 2 blocks away,although the staff did not tell us what there was to do in the area we found it on our own..It's a must do.. lots of good food. Very good deals to buy and take home as souvenirs...Friday Saturday Sunday and during the summer everyday. This...

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Thank Bucketlisttraveler64
West Midlands, United Kingdom
Reviewed 22 July 2016

We recently stayed at the ramada for 10 nights as we were in cancun to visit my daughter. We travelled from England and thoroughly enjoyed our stay. The reception staff are very friendly and helpful as are all the other staff. The room was spotless and comfortable and cleaned every day by friendly cleaning staff who always smiled and said...

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Thank Nettiestevens6
Denver, Colorado
Reviewed 30 June 2016

I am a picky traveler with HIGH expectations for cleanliness and safety. I do not know who wrote a few of the reviews of this hotel, but I found it to be VERY nice. It is easily walkable from the ADO bus station. A beautiful park is nearby and it has nightly events. A mercado is nearby, too, where all...

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2Thank 50states7continents
Melbourne, Australia
Reviewed 18 May 2016

We first met Carlos at reception and from that moment on he gave us exceptional service, he was professional, welcoming, informative and exceedingly helpful. Thank you Carlos you made our stay very relaxing!! We stayed for three separate nights and left our luggage for 5 and 12 days in between stays - absolutely no problems, all the staff were very...

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1Thank rbeer2016
ISRAEL M, Gerente at Ramada Cancun City, responded to this review

Thank you, Miss; first of all was a pleasure to have home thank you very much your comments and your visit, we have full-service restaurant with excellent Chef and cooks with high standards of quality and cleanliness guaranteed by Cristal system work every day to have an excellent service while maintaining our warm Mexican style treat our customers at home...

London, United Kingdom
Reviewed 18 May 2016 via mobile

The hotel is located in the middle of the city so it's near to some bars which are of limited appeal. There are a couple of good restaurants nearby but they weren't anything to get massively excited about. It was very noisy late into the night with the bass from local bars pounding until the 3am. Rooms were ok and...

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1Thank Sandyman1
Ottawa, Canada
Reviewed 17 May 2016

I usually stay at this hotel due to its location and the fact it has smoking rooms. I checked in on my last trip and ensured I had a smoking room. The receptionist assured me my room permitted smoking. When I got to my room, there was no ashtray. I went to reception and requested an ashtray and was told...

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Helpful?
Thank anonymousK4590SI
Jorge S, Director de Recepción at Ramada Cancun City, responded to this review

Dear anonymousK4590SI, We are sorry to learn that you didn't have a nice experience on your last stay at our facilities, we will work on the observations mentioned on your review so it won't be a problem in the future, we hope you give us the opportunity to see you again soon!

Prince Albert, Saskatchewan, Canada
Reviewed 31 March 2016

Stayed here for 1 night upon arriving in Mexico. I was staying with someone who had checked into the hotel the night before and the front desk couldn't even figure out what room they were in. Tried to get a receipt for the room upon checkout and they said that they "didn't" have one. Finally gave up and left. Location...

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Helpful?
1Thank wolfpf
Jorge S, Director de Recepción at Ramada Cancun City, responded to this review

Dear wolfpf, Thank you very much for letting us know your comments which are very important for us to improve our service, if you give us the chance to see you on your next time to Cancún I'd be pleased to meet you and talk about the inconvenients on your last stay.

Reviewed 26 March 2016

Very good hotel staff were very helpful, efficient and went the extra mile to help us during our stay. Location next to good restaurants, unfortunately very loud nightclub too. Rooms very clean, would stay here again.

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Helpful?
2Thank Muchsee
Jorge S, Director de Recepción at Ramada Cancun City, responded to this review

Dear Muchsee, We really appreciate the time you are taking to write this review, we are glad to know that you've had a nice stay at our facilities, please come back soon we'll be very happy to see you!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Ramada Cancun City opened its doors in February 26, 2010 after a deep renovation program, equipped with new furniture, all rooms with 32' LCD TV, all floor and walls changed, using vibrant colors, new bathrooms, adding hairdryer, vanity mirrors, iron and ironing board, coffee maker, safety box. Lobby, restaurant and bar all with new equipment and concept. High Speed wireless internet access is an addition of our services and it is available in guest rooms, meeting rooms and public area. ... more   less 

Additional Information about Ramada Cancun City

Address: Av. Yaxchilan 41 SM 22, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $86 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Cancun City 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Cancun Margaritas Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Cancun City staff and other travellers.
11 questions
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Central Mexico and Gulf Coast, Mexico

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Questions? Get answers from Ramada Cancun City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I heard no street noise from my 4th floor room. Avoid being next to the elevator.”
 of 5 bubbles TouristJack, 9 Feb 2017 | Read review
“corner rooms are advised and make sure to reserve parking place due to its small size.”
 of 5 bubbles Eupms, 31 Dec 2016 | Read review
“Get room with balcony.”
 of 5 bubbles chuckofdenver, 24 Aug 2016 | Read review
“Ask for room away from front street to avoid nightclub noise.”
 of 5 bubbles Muchsee, 26 Mar 2016 | Read review
“Not the top floor left side from the elevator”
 of 5 bubbles 53peterk, 28 Feb 2016 | Read review
5 of 5