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Smart Cancun by Oasis

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Avenida Tulum Esq. Brisa s/n Downtown Cancun, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$47
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Free cancellation until 22-02-22
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (857)
Pool & Beach (168)
Room & Suite (133)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20-05-14 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Smart Cancun by Oasis
Updated 20-05-14 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 273 hotels in Cancun
Location
Cleanliness
Service
Value
Travellers' Choice
"Who says you can't be smart and beautiful? Not me! I mix business and pleasure in a most delightful way: a downtown location, an ultra-hip decor and an Executive Floor with great facilities plus a swimming pool, Spa, fitness center and Beach Club access at the Oasis Palm. I'll even throw in a complimentary Smart Car for your stay - how clever is that?"
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Secured parking
Wifi
Pool / beach towels
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Private balcony
Room service
Safe
Flatscreen TV
Room types
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Languages Spoken
English, Spanish
1675Reviews302Q+A91Room tips
Traveller rating
  • 1,045
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  • 138
  • 61
  • 70
Time of year
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Popular mentions
ERIC S wrote a review Sep. 23
Florida1 contribution
i had a wonderful stay at the oasis smart. it was my fist time, nice hotel, clean, upgraded, felt like luxury the moment you stepped in. The front desk service (moises, angel, enrique) was so convenient and the view to the street was phenomenal. Cant wait to go back!! we would highly recommend :)
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Date of stay: September 2021
Location
Cleanliness
Service
Helpful
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Response from Customer Service, Director General at Smart Cancun by Oasis
Responded 3 days ago
Dear Guest, Thank you very much for sharing such kind comments with TripAdvisor readers, we are pleased you enjoyed your stay with us, it was an honor having you. We are delighted you enjoyed our calm and relaxed atmosphere, our rooms, facilities, and our personalized service. We shall of course congratulate the members of our team that you have mentioned for their outstanding work. We would be honored to welcome you again on your next vacation. Kind regards, Alfredo García.
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AAI E wrote a review Sep. 22
Miami, Florida1 contribution
good service and amenities. Moises, Angel and Enrique at the front desk were professional, helpful and genuine... thank you guys! pool was amazing, crystal clear in a great shape! Great variety of drinks, didnt disappoint! Was an incredible trip
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Date of stay: September 2021
Rooms
Location
Service
Helpful
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Response from Customer Service, Director General at Smart Cancun by Oasis
Responded 4 days ago
Dear Guest, We are pleased your stay with us has motivated you to share such a great review about our hotel. Thank you for highlighting the qualities that made your stay unforgettable. We are glad you enjoyed our calm and relaxed environment, facilities, amenities and that you received such excellent service. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a wonderful vacation. We will certainly congratulate them on their amazing job. We hope to have the honor of welcoming you once again in the near future. Kind regards, Alfredo García.
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paul d wrote a review Sep. 18
California1 contribution
the hotel is located in a very good place, facilities and cleans rooms .... marvelous. The rate of hospitality of front desk staff Nazario, Enrique, Moises, Angel are extremetly helpful!! really good stay
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Date of stay: September 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
Helpful
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Response from Customer Service, Director General at Smart Cancun by Oasis
Responded 6 days ago
Dear Paul, Thank you very much for your kind and positive review. We are delighted you enjoyed our location, facilities, and the service we offer. We are proud to say we have staff always ready to give their best at all times and create positive experiences for our guests. We will surely congratulate the staff you mentioned for providing an excellent service. It was a pleasure to have you as our guest and we hope you can visit us again soon. Kind regards, Alfredo García.
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Zainab Ahmed wrote a review Sep. 18
3 contributions
We were actually glad to have visited this hotel. Right in downtown with access to all stores right away when in need! Moises was our receptionist/ concierge and he was delightful and extremely helpful for all our needs. He got us a gorgeous room with an amazing view. He is a patient listener. He went the extra mile to even ask for an early breakfast for us because we had our tours way before breakfast time. The rooms were regularly cleaned and hygiene was maintained. We never once complained for any issues. We just wished we had slippers though! Everyone at the hotel was helpful and extremely polite. If we had any questions Moises and other staff would just guide us right away to any place at any time. We highly recommend urban oasis
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Date of stay: September 2021Trip type: Travelled as a couple
Helpful
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Response from Customer Service, Director General at Smart Cancun by Oasis
Responded 6 days ago
Dear Guest, We are pleased your stay with us has motivated you to share such a great review about our hotel. Thank you for highlighting the qualities that made your stay unforgettable. We are glad you enjoyed the location, facilities, and personalized service we offer. Our staff works hard to satisfy our guests so that they have amazing experiences, be assured that we will congratulate them for their terrific work. We hope to have the honor of welcoming you once again in the near future. Kind regards, Alfredo García.
Read more
miss j wrote a review Sep. 9
Canada4 contributions1 helpful vote
I want to thank the front desk staff again as they made my days very enjoyable. They helped me at all times and always so kind. Thank you very much David, Moises, Nazario, Enrique, Angel. I hope tu visit again
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Date of stay: September 2021Trip type: Travelled as a couple
Helpful
Share
Response from Customer Service, Director General at Smart Cancun by Oasis
Responded 2 weeks ago
Dear Guest, It is a pleasure to know that you have enjoyed your vacations in our hotel and that you received such excellent service. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a wonderful vacation. We will certainly congratulate them on their amazing job. We hope to have the honor of welcoming you once again in the near future. Kind regards, Alfredo García.
Read more
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PRICE RANGE
US$58 - US$93 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
oasis america hotel cancun, oasis america cancun
FORMERLY KNOWN AS
Oasis America
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
177
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Frequently Asked Questions about Smart Cancun by Oasis
Which popular attractions are close to Smart Cancun by Oasis?
Nearby attractions include Cuncrawl (0.3 km), Ambarte Cancun (0.3 km), and Avenida Tulum (0.4 km).
What are some of the property amenities at Smart Cancun by Oasis?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Smart Cancun by Oasis?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Smart Cancun by Oasis?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Smart Cancun by Oasis?
Conveniently located restaurants include Peter's Restaurante, La Dolce Vita downtown, and Rino's Pizza Time.
Are there opportunities to exercise at Smart Cancun by Oasis?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Are any cleaning services offered at Smart Cancun by Oasis?
Yes, dry cleaning and laundry service are offered to guests.
Does Smart Cancun by Oasis offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Smart Cancun by Oasis?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Smart Cancun by Oasis?
Many travellers enjoy visiting Zona Arqueologica El Rey (10.2 km), Scorpion’s Temple (8.3 km), and Hacienda Mundaca (12.4 km).