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First off we didn't actually choose to come here, their sister property sent us here because of issues.
Pros- pool is adequate, fresh water in hallway, ac worked, bed itself barely adequate.
Cons- pillows are Mexican version and have no support, are clumpy and do...More
We booked for one night due to a late arrival in Cancun. We were headed to Akumal the next morning... we left shortly after check-in as the hotel was terrible. The room was dirty, bathroom smelled bad, wall had holes. We couldn't even sit on...More
Do NOT be fooled by the photos and the reviews!!!
I usually am not particularly picky when it comes to hotels but for bad experiences this hotel takes the cake.
1.- I arrive in Cancun before check in time and drove to the hotel. I...More
We arrived on Sunday at 4pm to extraordinarily loud music. The music was so loud that we could not converse at all with the receptionist. I am not clear, but it appears that the restaurant associated with the hotel was holding some sort of concert...More
I've never been to a really bad hotel. The bathroom didn't function well, the door couldn't close unless you slam it really hard, the shower was messy and ugly. The floor wasn't in good conditions. Also the price it's not cheap. I've been even to...More
Response from RobertSDF | Reviewed this property |
Not really sure but you'd like we can do that. but I would really think twice about leaving anything of value with the staff at this hotel. many of the staff are very poorly groomed, scruffy looking people with no uniforms... More
Not really sure but you'd like we can do that. but I would really think twice about leaving anything of value with the staff at this hotel. many of the staff are very poorly groomed, scruffy looking people with no uniforms.. Even when the manager came to help me with a faulty door lock ,he fit the same description. An OK cheap place to stay but I would be cautious of anything valuable.