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Cancun Bay Resort

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#41 of 180 Hotels in Cancun
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Cancun Bay Resort
Cancun Bay Resort
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1,180 Reviews from our TripAdvisor Community

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Newfoundland and Labrador, Canada
Reviewed 5 days ago NEW

My Family and I recently stayed at this resort. Food and rooms were good but it is the staff that made our trip fun and memorable.The bartenders Poncho and Zulema were especially accommodating and always greeted you with a smile and of course a cold beverage of your choosing :) The event staff of Alexa, Angel, Manuel and Ismael kept...

Thank Wgosse
Denver, Colorado
Reviewed 1 week ago

Me and my boyfriend decided on this hotel for a last minute trip to Cancun. BAD DECISION. It would have been so much more worth it if we didn't pay for the all inclusive deal because we barely spent time at the hotel and the buffet (which is the main option for food) was terrible. We barely ate a whole...

Thank haleymcloud
St. John's, Canada
Reviewed 2 weeks ago

We just returned from a wonderful trip to Cancun Bay Resort. The entertainment staff, Alexa, Angel, Manuel and Ismael were FANTASTIC! We had a great time taking part in Pool and Ocean Volley ball every day and the pool basketball games were so much fun! The staff were awesome with my children and certainly made our trip one to remember!...

2Thank kg0sse
Cottage Grove, Minnesota
Reviewed 2 weeks ago

the resort was amazing!! The staff was so great a special thank you to Zuly and Poncho, They always had our drinks ready for us. Our air conditioning went out the 2nd night we were there and the front desk Marco switched us rooms and to our surprise it was an ocean view room which was beautiful!!!! Thank you so...

Thank bob s
Manchester, United Kingdom
Reviewed 3 weeks ago via mobile

We booked Cancun Bay Resort as it was a great price for all inclusive and we were very pleased with our stay. Food and drink : there wasn't huge choice but there was a great sushi bar and snacks throughout the day. Chefs were also so helpful with cooking another meal that was gluten free as I couldn't eat most...

Thank jessquili
Denver, Colorado
Reviewed 10 April 2017

3 nights, 4 days. low key, smaller hotel, good food, no separate restaurants except by pool at night. Would have been nice to have Mexican food while in mexico??? swim up bar more like small pool, not connected to large pool adjacent. Awesome view right along beach!. All staff great dani, xolemo-bartenders, lupe, luis-bags, angel- all entertainment staff, front desk-Roberto,...

Thank Teresa S
Reviewed 6 April 2017

First time in Mexico and never wanted to go, but I guess Cancun was a good start. The hotel was ok. Always had problem when showering since sometimes there was not even water. Other than that, the stuff was great and Alex and David (bartendes) were pretty cool. Had a great time at the bar wwith them.

Thank Diego C
Reviewed 2 April 2017 via mobile

The staff is wonderful! View of the ocean from certain balcony rooms is great! However, room 426 has a lot to be desired, the master suite. Yes, could sleep 8 comfortably, 2 rooms with double beds, 5 twins elsewhere. This suite is on the 2nd floor, easy walk up or elevator. This HAD been a kitchenette but is currently stripped...

1Thank Janet M
Reviewed 31 March 2017 via mobile

Our room was good maybe little too small. But thats ok. Food was good! The pool guys was the best!! Alexa, Angel, Ismael and Manuel was very funny and kind! Activities was very funny! Especially zumba and basketball! Cancun bay resort was better place to be than I thought! I miss this place already.

Thank Iida I
Reviewed 26 March 2017

The food was great, it was the best service I've had, people are friendly, they all helped me in more ways than I can ask for, I highly recommend this place, the shows are good every night, by the beach, everything one can ask for

Thank Eric L

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Public Wifi
  • Free Internet
  • Free Parking
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Conference Facilities
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
ALL INCLUSIVE beachfront hotel. Cancun Bay Resort is located at kilometer 3.5 from Cancun Hotel Zone on Linda Beach, is within 5 minutes to downtown with endless entertainment options to get fun as a Shopping Malls, specialty Restaurants, Night Clubs and just 25 minutes from Cancun International Airport. The hotel has a recent renovation that offers a new minimalist image, with 132 rooms with a fresh and fun deco, with the All-Inclusive program our guests will be able to enjoy our two bars and our wide gastronomic variety in our main restaurant "El Faisan" (air-conditioned), our snack bar "La Pina Colada", our "Sushi Bar" or "La Trattoria" or booking a romantic candlelight dinner (extra charge). Among our facilities and services we have two swimming pools; one of them recently renovated with a top-of-the-line coating and avant-garde lighting, the second with a spectacular view of the caribbean sea with wading pool and jacuzzi for adults only; massage area (with extra charge), wireless internet in common areas free of charge, ping pong table, pool table, reading area, free parking, ATM (dollars), concierge desk and new ballroom with 183m2 with capability up to 200 people and split into three break outs (extra charge). ... more   less 

Additional Information about Cancun Bay Resort

Address: Boulevard KukulKan Km 3.5 | Hotel Zone, Cancun 77500, Mexico (Formerly Hotel Qbay Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $180 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cancun Bay Resort 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Qbay Cancun Hotel Cancun
Qbay Cancun Hotel And Suites
Hotel Verano Beat Cancun
Verano Beat Club
Club Verano Beat Cancun
Hotel Style:
#35 Top resorts Hotel in Cancun
#38 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Cancun Bay Resort staff and other travellers.
61 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If I were to stay there again, I would ask for something a little further from the lobby.”
Wgosse, 18 May 2017 | Read review
“ocean view rooms are worth the little extra money”
bobsJ6966RA, 7 May 2017 | Read review
“north rooms balcony but view of parking lot if you want quiet at night internal rooms loud until 10 entertainment in front of kids pool.”
Y9170KZteresas, 10 Apr 2017 | Read review
“Deluxe room that you may pay for does NOT exist!”
marcdX2377ZA, 20 Jan 2017 | Read review
“Once finished remodeling, the rooms with the ocean view will be great.”
genaror984, 7 Nov 2016 | Read review
5 of 5
US$154* /night
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Prices are for 1 room, 2 adults
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