We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Oasis Cancun

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grand Oasis Cancun
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

6,241 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,799: English reviews
Start your review of Grand Oasis Cancun
 Click to rate
Mexico City, Mexico
Reviewed yesterday NEW

Bad service, charges for internet, old rooms, bad food, plus each day there is a different surprise on new rules and obligations. It’s been over a year and I just saw the managers card I request upon check out to write, so I am.

 Report
Helpful?
Thank lucas_YV
Reviewed yesterday NEWvia mobile

I visited Grand Oasis Cancun in March, i recieved excellent service from Georgina Aguirre. She was welcoming and gave an outstanding service. she was always on hand and any problems we had it was resoved in a matter of minutes. Thank you Georgina Aguirre I will be definately coming back, we all had a great time. 10/10

 Report
Helpful?
1Thank Ali K
Reviewed 2 days ago NEWvia mobile

Literally just got back from Cancun and had to write a review. Check in was long as ever, and we waited about 45 minutes to see a rep. Then we were told in our package included wifi but only two devices could be connected, well there was three people in our room which didn't make sense. Our room wasn't ready...

 Report
Helpful?
1Thank Dswg33
Reviewed 2 days ago NEW

Stayed 5 nights(3/16-21) at Grand Oasis Cancun all inclusive (Hotel) tail end of spring break(SB) 2017 bc wife's 20 year old daughter wished to experience event with friends. We accompanied her for safety reasons. long check in lines minimum 15-30 mins wait. No refreshments provided other than warm water bottles. Delays caused by hotel computer overloaded & equip scattered. waited...

 Report
Helpful?
Thank John P
Oshawa, Canada
Reviewed 4 days ago NEW

I'd like to start by saying..If you are here to have a relaxing holiday.. better if you booked adult only lol My husband, both my 2 oldest children and their spouses stayed here for my 50th birthday and had the time of our lives! We have travelled all over the Caribbean and stayed at a lot of 5 star resorts...

 Report
Helpful?
9Thank Lleprieur
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Guest, We are flattered to know that your stay with us has motivated you to share such a great review about our hotel. We are very happy to have met your expectations and that you had an excellent trip to Cancun. We work hard to create positive experiences for our guests to remember our hotel with a huge smile....

Reviewed 4 days ago NEWvia mobile

So my experience started when trying to contact the resort about inquiries of the upgrades. After being put on hold four times to be passed on through to someone else, they hung up. I called back explaining that we have been cut off and again put on hold three times past through different people again they hung up. Called back...

 Report
Helpful?
3Thank KelseyPiercey
Minneapolis, Minnesota
Reviewed 4 days ago NEWvia mobile

We were shaken down by hotel security for money and told if we didn't pay it they would call the police. Complained to management. No one cared. Not a safe place for families. Avoid this hotel and look for one that is safe.

 Report
Helpful?
7Thank Howard R
Millville, New Jersey
Reviewed 1 week ago NEW

Stayed here for spring break. It was absolutely amazing. Endless alcohol and partying. I highly recommend for spring breakers and younger adults. There is always something to do. There is always a party happening somewhere on the resort. Already planning my next trip.

Review collected in partnership with this hotel
 Report
Helpful?
3Thank kasandragarcia
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, Thank you for taking the time to write us your comments about your stay at our resort. We are glad to know you had a fantastic time. Also we are glad you enjoyed our shows and parties as the #1 entertainment resort in town we are committed to offering our guests the best and most memorable experiences. Thank...

Reviewed 1 week ago

It is great if you are getting the absolute all inclusive option that includes every restaurant, there are other packages that are semi-inclusive that only include the basic restaurants that are not very good, so unless you are on a budget, get the best package and you will not regret it. One of my favourite resorts due to the fact...

 Report
Helpful?
3Thank HighExpecTASTEion
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Guest, Thank you for your kind words. It gives us great pleasure to know that you had such a great time during your stay with us, it was an honor having you as a guest. We are happy to hear you enjoyed our restaurants we go to great lengths to provide our guests with a variety of food and...

Reviewed 1 week ago

Let me start the review by saying that this is THE TYPICAL college student spring break resort. During the month of March its literally like a college kid daycare. Non-stop partying and drinking. I would try and avoid this resort during those times if you are not between the ages of like 18-24ish because you'll hate your life and not...

 Report
Helpful?
2Thank Devin B
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Devin, We appreciate your comments and we are truly sorry we were not able to meet your expectations. We try to do our best to satisfy all of our guests by providing a wide variety of services. We are sorry to hear that the food is limited, we offer several specialist restaurants like our Benazuza Restaurant with molecular dishes,...

5,079 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (4357)
Viewed
Pool/Beach Area (878)
Viewed
Hotel & Grounds (815)
Viewed
View from Room (220)
Viewed
Dining (276)
Viewed
Room/Suite (295)
Viewed
Family/Play Areas (117)
Viewed
Bathroom (104)
Viewed
Business Centre/Function Rooms (9)
Viewed
0:48
Videos (2)
Viewed
Other (1641)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (628)
Viewed
Amenities (122)
Viewed
Beach (58)
Viewed
Pool (105)
Viewed
Dining (108)
Viewed
Standard Grand Oasis Room (54)
Viewed
Standard Room (78)
Viewed
The Hotel (103)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (94)
Viewed
Dining (11)
Viewed
Pool/Beach Area (13)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (2)
Viewed
View from Room (1)
Viewed
Other (59)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Cancun
10.7 km away
Smart Cancun by Oasis
Smart Cancun by Oasis
#41 of 181 in Cancun
552 reviews
7.4 km away
Grand Oasis Palm
Grand Oasis Palm
#49 of 181 in Cancun
3,059 reviews
2.8 km away
Grand Oasis Sens
Grand Oasis Sens
#78 of 181 in Cancun
4,603 reviews
Show Prices
Show Prices
Show Prices
21.2 km away
Secrets Playa Mujeres Golf & Spa Resort
7.5 km away
Oasis Palm
Oasis Palm
#77 of 181 in Cancun
2,694 reviews
1.2 km away
Great Parnassus Family Resort
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Room Service
Official Description (provided by the hotel)
They don't call me The Entertainer for nothing: I'm the Grandmaster of fun, hosting live concerts, festivals and shows, even themed parties - plus everyday surprises like dancers in the lobby, and comedy skits by the longest pool in Cancun. I'm a Little more exlusive than my sister resort, Oasis Cancun, with extra amenities to make you feel special. ... more   less 

Additional Information about Grand Oasis Cancun

Address: Blvd. Kukulcan Km. 16.5 | Lotes 45-47, Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $263 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oasis Cancun 3.5*
Number of rooms: 613
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Despegar.com, Hotels.com and Travelocity so you can book your Grand Oasis Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Oasis Hotel Cancun
Grand Oasis Cancun Mexico
Oasis Cancun
Cancun Oasis
Oasis Grand Cancun
Grand Oasis Cancun Reviews
Grand Oasis Resort Cancun
Grand Oasis Cancun Hotel
Oasis Hotel Cancun Mexico
Hotel Style:
#53 Top resorts Hotel in Cancun
#55 Spa Hotel in Cancun
#64 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Oasis Cancun staff and other travellers.
850 questions
Ask a question

See all questions (850)

Questions? Get answers from Grand Oasis Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose another hotel”
 of 5 bubbles J7597CEjohnp, 27 Mar 2017 | Read review
“Ocean front view which is building 1.. we stayed in building 4 but was happy enough to have had a patio”
 of 5 bubbles Lleprieur, 25 Mar 2017 | Read review
“Bottom floors have no view but the largest patios and suntanning chairs”
 of 5 bubbles devinb470, 20 Mar 2017 | Read review
“The pyramid has nicer rooms than the other buildings, but either are fine.”
 of 5 bubbles daniellepomeroy2013, 17 Mar 2017 | Read review
“If your an early to bed type then maybe need ear plugs.”
 of 5 bubbles donnakH5899UQ, 14 Mar 2017 | Read review
5 of 5