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    Grand Oasis Cancun

    Blvd. Kukulcan Km. 16.5 | Lotes 45-47, Zona Hotelera, Cancun 77500, Mexico
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    2017-08-27 2017-08-28
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    US$207US$253
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    Overview
    • Excellent30%
    • Very good27%
    • Average18%
    • Poor10%
    • Terrible15%
    Travellers talk about
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    Wifi
    Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Housekeeping
    Private Balcony
    3.5 Star Hotel
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    Rooms
    Aug 27Aug 28
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (6,931)
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    There are newer reviews for Grand Oasis Cancun
    See the most recent reviews

    11 - 15 of 3,187 reviews

    Reviewed 1 week ago via mobile

    The worst hotel I have ever encountered is the Grand Oasis Cancun. 1:30am-2:30am. The problem started when I got here and the security was asleep at the gate. Then at the front desk they claimed they never saw an email from cheap Caribbean saying the...More

    7  Thank latina3172016
    Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 1 week ago

    Dear Latina, We did an investigation regarding your incident and we wanted to let you know that our guests are not allowed to insult the staff and attack them. We must let you know that our staff was constantly monitoring your case and we are...More

    Reviewed 1 week ago via mobile

    We booked Grand Plus thinking it would be great! Well it wasn't even close. Barely any places to eat. The floors are wet all the time, with no warning signs. The showers suck and get water everywhere! The A/c doesn't work anywhere. Save your money...More

    3  Thank Ashton S
    Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 1 week ago

    Dear guest, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We regret not having met your expectations and please accept our most sincere apologies for the inconveniences during your stay. We would also...More

    Reviewed 1 week ago

    Someone stole my shoes(Blue Nike) from the beach cabana at 5:00 pm on August 6th. The hotel staff told me to go to the other staff and nobody actively helped. The place I went to was a beach security guard, a front desk, a main...More

    3  Thank Kiyun K
    Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 1 week ago

    Dear Guest, We are truly sorry for the bad experience, but since the beach is a public area we recomend our guest to take special attention to their belongins, despite we have security staff we cant make ourselves resposable for lost ítems. On the other...More

    Reviewed 1 week ago

    We stayed in Grand Oasis for a whole week and it was an amazing experience. The rooms were cleaned perfectly, pools were clean, workers were very friendly and helpful at all time, over 15 restaurants to eat from was also a bonus! The hotel is...More

    Review collected in partnership with this hotel
    4  Thank Ozge92
    Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 1 week ago

    Dear guest, Thank you for your kind words. It gives us great pleasure to know that you had such a great time during your stay with us, it was an honor having you as a guest. We will of course congratulate our staff for their...More

    A TripAdvisor Member
    Long Beach, California
    15
    Reviewed 1 week ago via mobile

    They have very poor customer service! Our room's a/c was not working well and they moved us to a room that has the same a/c problem! We called them for a maintenance to have checked but no one came! Room smells like moldy. The food...More

    5  Thank A TripAdvisor Member
    Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 1 week ago

    Dear guest, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are truly sorry for the inconveniences presented during your stay, we have made a detailed report of your comments and sent it...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Breakfast included
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Dry Cleaning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Golf Course
    Details
    • Price range
    • US$183 - US$426 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #53 Top resorts Hotel in Cancun
    • #54 Spa Hotel in Cancun
    • #64 On the Beach Hotel in Cancun
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 613
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Priceline, Hotels.com, Expedia, Orbitz, Travelocity, Cancelon, Hotwire, Cheap Tickets, HotelQuickly, Evoline ltd and getaroom.com so you can book your Grand Oasis Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Grand Oasis Hotel Cancun ,
    • Grand Oasis Cancun Mexico ,
    • Oasis Cancun ,
    • Cancun Oasis ,
    • Oasis Grand Cancun ,
    • Grand Oasis Cancun Reviews ,
    • Grand Oasis Resort Cancun ,
    • Grand Oasis Cancun Hotel ,
    • Oasis Hotel Cancun Mexico
    Add Photo Photos
    Traveller (4729)
    Pool & Beach (1310)
    Room & Suite (678)
    Dining (413)
    Hotel & Grounds (2887)
    Family and Play Areas (125)
    Bathroom (105)
    Business Centre & Event Rooms (10)
    Nearby
    Sponsored by:
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    1.17 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    alvg1
    13 August 2017|
    Answer
    Response from OasisHotelResorts | Property representative |
    Hello good afternoon, We have a wide variety of national drinks included in the all inclusive, however there are some premium drinks that may have additional cost, but it depends on the brand. Best Regards.
    0
    Votes
    Google Translation
    Victoria B
    10 August 2017|
    AnswerShow all 3 answers
    Response from BCBerndts | Reviewed this property |
    We loved it. We did ask for quieter building away from the spring break crowd...and yes, there was still some night time liveliness. Have to remember that everyone there is on a holiday and not everyone's idea of a holiday... More
    0
    Votes
    Room Tips
    "Amother couple stayed in another room and electricity cut off,their warm water cut off for 2 days"
    Read review
    "Pick ocean view room at Playa 1 or Playa 2 buildings."
    Read review
    "To have a decent time you must upgrade to the Black Bracelet service level."
    Read review
    "If offered room 4436 ask for different room"
    Read review
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