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Grand Oasis Cancun

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Traveller (5667)
Pool & Beach (1560)
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Overview
  • Excellent24%
  • Very good28%
  • Average19%
  • Poor11%
  • Terrible18%
Travellers talk about
“coyote loco”(175 reviews)
“maria bonita”(65 reviews)
“younger crowd”(77 reviews)
AMENITIES
Wifi
Parking
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Grand Oasis Cancun
Special Offer: BOOK NOW: Up to 43% off!
Offers from Grand Oasis Cancun
Special Offer: BOOK NOW: Up to 43% off!
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Rooms
Jul. 1Jul. 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (11,308)
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4,968 results
Traveller rating
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1,152
1,023
697
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21 - 25 of 4,968 reviews
Reviewed 1 week ago

I'll start with the positives. The resort and the beach were beautiful. The resort staff were friendly and accommodating. The Red Circus was a pleasant surprise and a must-see. The peacocks offered a fun distraction. Watching a ton of 20-somethings getting stupid drunk and acting...More

3  Thank NJSteve65
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 1 week ago

Dear guest, We are truly sorry for the inconveniences you encountered during your stay; we appreciate the feedback which we have used to improve our service and facilities. We already passed a report to the correspondent departments. On the other hand, it gives us great...More

Reviewed 1 week ago

Rooms are joined in two’s and where there should be a door separating the rooms there is not. There is a thin piece of drywall, so you can hear everything that goes on in the other room. There are no drawers for your belongings. Our...More

4  Thank ellculver444
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 1 week ago

Dear guest, Thank you for taking the time to share your opinion with us. We would like to sincerely apologize for the inconvenienced you encountered during your stay with us. We want to let you know that the mini bar is refilled every 2 days....More

Reviewed 1 week ago

Let me start by saying that even though this hotel is a terrible choice it did not affect the outcome of our trip. So when we checked in it was surprisingly fast (read some reviews about being 1hour +) the front desk agent DID NOT...More

3  Thank krlozm
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 1 week ago

Dear guest, We are truly sorry for the unpleasant experience you had. We are sorry to hear that the food did not meet your expectations, we have made changes to all menu’s, providing better culinary experiences for our guests. We offer new and varied options...More

Reviewed 1 week ago via mobile

I usually like to do my research before booking a resort and go with something that has good reviews. Came here, got a room. Walked all the way there, there was someone in my room already. Super awkward situation for all. Customer service is garbage!...More

2  Thank Ricky K
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 1 week ago

Dear Ricky, First of all, we would like to offer you our sincere apologies for the inconvenience you encountered on your arrival. We would like you to contact us at info@oasishoteles.com with more details about what happened so that we can do a follow up...More

Reviewed 2 weeks ago

The resort was everything it claimed to be. Lots of eating choices and daily activities. Beach access was limited but once you got there it was amazing. Very large resort. Bring no good walking shoes. Lots of places to sit in the shade. Definitely a...More

Review collected in partnership with this hotel
Thank j65smith
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 1 week ago

Dear guest, Thank you for sharing your opinion with us. It was an honor having you as a guest. We're very happy to hear you enjoyed our gastronomic options, daily activities and beach. We look forward to seeing you again! Kind regards, Andrea Bosio.

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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Golf Course
Outdoor pool
Details
Price range
US$178 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#60 Top resorts Hotel in Cancun
#61 Spa Hotel in Cancun
#73 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$178 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#60 Top resorts Hotel in Cancun
#61 Spa Hotel in Cancun
#73 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (5667)
Pool & Beach (1560)
Room & Suite (903)
Dining (462)
Family and Play Areas (142)
Amenities (123)
Business Centre & Event Rooms (12)
Questions & Answers
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means732
June 16, 2018|
Answer
Response from Ewa K | Reviewed this property |
About 20-30min
0
Votes
mase415
June 14, 2018|
Answer
Response from kellyp1994 | Reviewed this property |
Hi, we are here at the moment, 24 and 26, the only place to go is cayote loco, Havana has been closed our whole time here, like some other places, I honestly don't know what we are paying for, I can't advise on the... More
0
Votes
ILQueenb
June 12, 2018|
Answer
Response from Adam Z |
your family is in for a rude awakening.....i would cancel if you can. this is not somewhere you want to take your family. please read all the reviews and realize there is so much negativity for a reason. i stayed here in... More
1
Vote
Room Tips
"Don't stay here, run far away, as fast as you can!! Loud, all the way around!!"
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"There's a beer and liquor store across the street. Buy your booze there."
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"horrible hotel with horrible food and terrible staff"
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"Stay somewhere else"
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