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Grand Oasis Cancun

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Traveller (5548)
Pool & Beach (1553)
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Overview
  • Excellent24%
  • Very good28%
  • Average19%
  • Poor11%
  • Terrible18%
Travellers talk about
“coyote loco”(171 reviews)
“maria bonita”(65 reviews)
“younger crowd”(76 reviews)
Wifi
Parking
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Offers from Grand Oasis Cancun
Offers & Announcements: Package Deal
Offers from Grand Oasis Cancun
Offers & Announcements: Package Deal
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Reviews (11,091)
There are newer reviews for Grand Oasis Cancun
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4,848 results
Traveller rating
851
1,138
1,003
677
1,179
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851
1,138
1,003
677
1,179
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811 - 815 of 4,848 reviews
Reviewed 28 March 2017 via mobile

I visited Grand Oasis Cancun in March, i recieved excellent service from Georgina Aguirre. She was welcoming and gave an outstanding service. she was always on hand and any problems we had it was resoved in a matter of minutes. Thank you Georgina Aguirre I...More

1  Thank Ali K
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 29 March 2017

Dear Ali, Thank you for your kind words. It gives us great pleasure to know that you had such a great time during your stay with us, it was an honor having you as a guest. We will, of course, congratulate our staff for their...More

Reviewed 27 March 2017 via mobile

Literally just got back from Cancun and had to write a review. Check in was long as ever, and we waited about 45 minutes to see a rep. Then we were told in our package included wifi but only two devices could be connected, well...More

3  Thank Dswg33
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 29 March 2017

Dear guest, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We regret not having met your expectations and please accept our most sincere apologies for the inconveniences during your stay. All your comments...More

Reviewed 25 March 2017

I'd like to start by saying..If you are here to have a relaxing holiday.. better if you booked adult only lol My husband, both my 2 oldest children and their spouses stayed here for my 50th birthday and had the time of our lives! We...More

9  Thank Lleprieur
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 27 March 2017

Dear Guest, We are flattered to know that your stay with us has motivated you to share such a great review about our hotel. We are very happy to have met your expectations and that you had an excellent trip to Cancun. We work hard...More

Reviewed 25 March 2017 via mobile

So my experience started when trying to contact the resort about inquiries of the upgrades. After being put on hold four times to be passed on through to someone else, they hung up. I called back explaining that we have been cut off and again...More

4  Thank KelseyPiercey
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 29 March 2017

Dear KelseyPiercey, We are truly sorry for the inconveniences you encountered while communicating; we appreciate the feedback which we have used to improve our customer service. With this, we will make the proper adjustments, as our guests’ comfort and satisfaction is our number one priority....More

Reviewed 25 March 2017 via mobile

We were shaken down by hotel security for money and told if we didn't pay it they would call the police. Complained to management. No one cared. Not a safe place for families. Avoid this hotel and look for one that is safe.More

11  Thank Howard R
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 29 March 2017

Dear Howard, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; in order to do a proper investigation of your case we need more information about your stay, we ask if you...More

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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Golf Course
Outdoor pool
Details
Price range
US$163 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Spa Hotel in Cancun
#59 Top resorts Hotel in Cancun
#72 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$163 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Spa Hotel in Cancun
#59 Top resorts Hotel in Cancun
#72 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (5548)
Pool & Beach (1553)
Room & Suite (882)
Dining (456)
Family and Play Areas (142)
Amenities (123)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Alison T
16 April 2018|
Answer
Response from OasisHotelResorts | Property representative |
Hi Alison, For sure we'll have music events! Stay tunned to our Facebook page ;) Kind regards
1
Vote
Google Translation
bpark94
12 April 2018|
Answer
Response from OasisHotelResorts | Property representative |
Hi there! We are very happy to read your interest in staying with us. In order to provide you with the latest information on categorys please send an email to ​reservations @ oasishotels . com​ with the following... More
0
Votes
Google Translation
Room Tips
"Ocean View"
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"I would look at booking 2 rooms if there is more than 2 of you."
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"Ocean view"
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"If you want the 5-star experience, be prepared to pay higher rates at the Pyramid."
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