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Grand Oasis Cancun

Bookit.comUS$216*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Grand Oasis Cancun
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6,538 Reviews from our TripAdvisor Community

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Showing 2,974: English reviews
Baltimore, Maryland
Reviewed 31 May 2016

Please listen to the bad reviews folks. I didn't and am so disappointed. This place advertises itself as a Family-Friendly resort and it is anything but! On top of that, it is filthy and the service was terrible. We did not get ONE night of sleep because of the college kids in the hall, yelling all night. My husband and...

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Helpful?
2Thank Tracy M
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are truly sorry for the inconveniences presented during your stay, we have made a detailed report of your comments and sent it to the corresponding areas to improve the aspects you mentioned since our main goal is...

New York City, New York
Reviewed 31 May 2016

Staff is not helpful, no AC, pool smelled like piss, you can watch your friends poop in the room, bathroom falling apart, no lock on safe to secure valuables, hole in glass patio door. If you are thinking about doing an all inclusive in Cancun, please try to round up a little more money for a nicer hotel. This place...

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Helpful?
Thank TravelingCoy
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Guest, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to provide better services in the future. Furthermore, we would like to let you know we are very devoted to our guests, and the staff is committed to understand, help and satisfy all...

Toronto, Canada
Reviewed 30 May 2016

The Hotel have the best party at te Cancun, the service is brilliant, the rooms are well designed and the food is great. Check in and check out is seamlessIt's clean, smart and modern. Room service is fast and impressive. No downsides!

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Helpful?
1Thank pedrobcc
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Pedro, First and foremost thank you for taking the time to write us your comments about your stay at our resort. Ir gives us great pleasure to know that you enjoyed the activities and the party, we are very committed to offer our guests the best entertainment in town. As for the rooms, we are glad you liked the...

District of Columbia
Reviewed 30 May 2016 via mobile

My husband and I have been to Cancun many times, this was our first time at Oasis. We usually stay at Paradysis which is next door. One of my biggest concerns was that none of the kitchen staff wore gloves when touching food and there were never any straws when using the glasses! I mean I know this is Mexico....but...

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Helpful?
2Thank traveldiaries222
Fort Lauderdale, Florida
Reviewed 29 May 2016 via mobile

Worst food service by far of any all inclusive hotel, no 24 hour buffet all drinks seemed watered down. If going to Mexico spend the extra 100 bucks and get a nicer hotel. The buffet had a wait every night, no food after 10 besides room service which there is a fee for

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Helpful?
3Thank rreyno
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We regret not having met your expectations and please accept our most sincere apologies for the inconveniences during your stay. All your comments are fully considered in order to improve our range of services and facilities. We hope...

Los Angeles, California
Reviewed 29 May 2016

Review collected in partnership with Amoma.com
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Helpful?
Thank J7753SIahmeda
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Rocky Mountain House, Canada
Reviewed 28 May 2016 via mobile

We went here with 2 other couples and met a couple other couples there. If u plan on staying in ur room for most of the trip then this is not the place however is was just fine for what we wanted for this trip. The only thing I would want better is more beach loungers with the palm umbrella...

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Helpful?
1Thank livinuplife
Reviewed 26 May 2016 via mobile

My husband and I visited oasis from May 15th to the the 25th. We had a amazing time. The staff was so nice and helpful. The DJ Adrain was amazing. Great guy. The zumba dancer was also nice. They all made us feel welcome. Room was great and more then we expected. The only negative was our room was not...

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Helpful?
1Thank Heather S
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, Thank you for taking the time to write us your comments about your stay at our resort. It gives us great pleasure to know you had such a fantastic time. We truly appreciate the special mention of one of our members staff, we will of course send her your comments and congratulate her for her outstanding job. We...

Reviewed 26 May 2016 via mobile

Myself and 4 of my friends stayed at the Grand oasis for a week mid may. Our ages ranged from 26-30 and we like to have a good time. The majority of people there ranged from 18-35 that we have met at least. Worked out well for us because we fit right into the mix. I would however classify this...

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Helpful?
Thank Steve M
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, We appreciate the time you have taken to give your opinion on your stay with us; it was a pleasure having you as a guest. We thank you for the kind comments. Our staff aims to make all our guests feel at home. It gives us great pleasure to hear that you enjoyed the drinks in our bars...

Syracuse, New York
Reviewed 26 May 2016

This was definitely the place to be for spring break. There were parties and non-stop entertainment from sun up til... well it seemed like it never ended. We enjoyed the view from our room, which was conveniently located right next to the deck/beach/pool parties. We had VIP check in, which was very pleasant. We didn't know that there would be...

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Helpful?
2Thank Destany F
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, Thanks for taking the time to share your experience about your stay at our resort. We are delighted that you enjoyed our facilities, our entertainment and our wide variety of restaurants. On the other hand, we appreciate your comments on the areas we can improve; we always take into account the comments of our guests in order to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
They don't call me The Entertainer for nothing: I'm the Grandmaster of fun, hosting live concerts, festivals and shows, even themed parties - plus everyday surprises like dancers in the lobby, and comedy skits by the longest pool in Cancun. I'm a Little more exlusive than my sister resort, Oasis Cancun, with extra amenities to make you feel special. ... more   less 

Additional Information about Grand Oasis Cancun

Address: Blvd. Kukulcan Km. 16.5 | Lotes 45-47, Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $246 - $469 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oasis Cancun 3.5*
Number of rooms: 613
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Also Known As:
Grand Oasis Hotel Cancun
Grand Oasis Cancun Mexico
Oasis Cancun
Cancun Oasis
Oasis Grand Cancun
Grand Oasis Cancun Reviews
Grand Oasis Resort Cancun
Grand Oasis Cancun Hotel
Oasis Hotel Cancun Mexico
Hotel Style:
#53 Top resorts Hotel in Cancun
#55 Spa Hotel in Cancun
#64 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Grand Oasis Cancun staff and other travellers.
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Questions? Get answers from Grand Oasis Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach side closer to everything”
, 22 May 2017 | Read review
“VIP ocean view. Very quiet and spacious.”
793brittanye, 18 May 2017 | Read review
“Bring a lock for your suitcase. The in-room safe didn't actually lock and I felt uncomfortable leaving cash and my IDs in a open metal box. ”
danasI3869IK, 17 May 2017 | Read review
“Get rid of the roaches. ”
faye1374, 17 May 2017 | Read review
“The best rooms are the ones that have a sea view”
andr_tigelas, 16 May 2017 | Read review
5 of 5
Bookit.com
US$216* /night
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HotelsClickUS$284
Booking.comUS$221
Hotwire.comUS$263
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Prices are for 1 room, 2 adults
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