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Royal Solaris Cancun

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Traveller (4145)
Pool & Beach (931)
Room & Suite (683)
Overview
Boulevard Kukulcan No. 64 Km 19.5 Zona Hotelera, Cancun 77500 Mexico See on map
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star accommodation
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Reviews (5,587)
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3,269 results
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1,386
993
524
182
184
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All reviews marco polo las fuentes entertainment staff ocean view time share swim up bar nightly shows hot dogs mini club family vacation mexican night kids club mexican food nachos sushi bar great vacation pool side
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1 - 5 of 3,269 reviews
Reviewed yesterday via mobile

Came in on Wednesday and asked Germain, a member rep we wanted to do a tour on monday. He told us to wait till Sunday to reserve our spots. On Saturday we find out the tour is booked and he would not accept responsibility but...More

Thank Wander49631565721
Reviewed 2 days ago via mobile

We love this place! The staff and location are top notch. Service is excellent and we can’t say enough good things about the experiences. Already wishing we were back! The views are spectacular and it is such a relaxing stay always.

Thank TB274
Reviewed 3 days ago

For my friend’s birthday, we decided to stay here. Our first impression? The hotel needs a major makeover. Overall, I would not recommend this hotel unless you are on a low budget and are willing to eat bad food OR spend more money eating at...More

1  Thank Monica C
Response from SolarisHotels, Gerente at Royal Solaris CancunResponded 2 days ago

Dear Monica, We appreciate you reaching out to us regarding this situation as we encourage our guests to approach us in order to offer a solution to all inconveniences. We apologize for the service you experienced, however it is important to recall that we cater...More

Reviewed 4 days ago via mobile

We went here in October this year for a special birthday celebration. Their was 15 of us in total including 6 children age ranges 8-15. I can honestly say we all had an amazing time. Staff were all friendly and couldn’t do more to help....More

Thank Eileen G
Response from SolarisHotels, Gerente at Royal Solaris CancunResponded 3 days ago

Dear Eileen G, Thanks for taking the time to share your comments regarding your recent stay. Its fantastic reading how much you and your family enjoyed this birthday trip and had a blast! We love reading how Martina and Frida stood out with theri service...More

Reviewed 5 days ago

Royal Solaris is the best hotel I've ever been, first I'm going to start with the services: the room was amazing, the hotel has 3 restaurants and every one has different food and specific rules; then the entertainment, there are many people that makes a...More

Thank Explore62292463636
Response from SolarisHotels, Gerente at Royal Solaris CancunResponded 3 days ago

Thanks for taking the time to share your comments regarding your recent stay. Its great reading how much you enjoyed the room, restaurants, activities, pool and service! We look forward on welcoming you again very soon! Best regards, General Management

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Beachfront
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$164 - US$521 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Cancun
#43 Top resorts Hotel in Cancun
#46 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$164 - US$521 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Cancun
#43 Top resorts Hotel in Cancun
#46 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveller (4,145)
Pool & Beach (931)
Room & Suite (683)
Dining (476)
Amenities (230)
Family and Play Areas (117)
Business Centre & Event Rooms (11)
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Questions & Answers
Ask a question
스튜디오 스
November 12, 2018|
Answer
Response from SolarisHotels | Property representative |
Hi! We have laundry services, the charge is depending on the clothing, for example a t-shirt is 35 pesos, which is around 1.80 usd depending on the exchange rate per item, you can find the list in your room upon arrival... More
0
Votes
Google Translation
Room Tips
"Happy no matter where you stay."
CancunSue2013
2 weeks ago
Read review
"You would be happy with all rooms."
cabaretgloria
4 weeks ago
Read review
"Ask for an ocean-view room"
bonitaw2018
Oct. 12, 2018
Read review
"Ocean View"
J9688LGnicolep
Sep. 28, 2018
Read review
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