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Royal Solaris Cancun

5,150 reviews
#43 of 177 Hotels in Cancun
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Traveller (3747)
Pool & Beach (884)
Room & Suite (647)
Overview
  • Excellent49%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible4%
Travellers talk about
“marco polo”(398 reviews)
“las fuentes”(115 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
Rooms
Mar. 6Mar. 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,150)Write a Review
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All reviewsmarco pololas fuentesentertainment staffocean viewtime shareswim up barfamily vacationnightly showsmexican nightmini clubhot dogskids clubmexican foodsushi barnachosall inclusive resortkids pool
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1 - 5 of 3,023 reviews
Reviewed yesterday

Excellent service, beautiful beach and pool. Best lounge waitress is named Saray, so make sure you find her. She will never let your drink go dry!!! The live entertainment was great and dancing was lots of fun!!

Thank Stacey Y
Reviewed 4 days ago

My wife and I are in the airport heading home after a week in Cancun staying at the Royal Solaris. Have to say that we really enjoyed staying there. The day we arrived we were greeted by a person named Christina who talked to us...More

Thank Robert C
Response from SolarisHotels, Gerente at Royal Solaris CancunResponded 2 days ago

Thanks for taking the time to share your comments regarding your recent stay! Its wonderful reading how amazing your stay was! We love reading how you and your wife became members and started using all the benefits right away! Thanks for the great comments towards...More

Reviewed 4 days ago

Its a great family resort. Went with couple of friends and had a great time. Hotel staff is great. Specially all the entertainers were good but Frida was outstanding and really a pleasure. Keep up the great work Frida and keep smiling. This resort was...More

Thank Arvid R
Response from SolarisHotels, Gerente at Royal Solaris CancunResponded 2 days ago

Thanks for taking the time to share your comments regarding your recent stay. Its fantastic reading how much you enjoyed your stay and how it was highlughted by the service of our Entertainment staff! Thanks for the compliments to all of them, we'll make sure...More

Reviewed 5 days ago via mobile

We just got back from an awesome stay at the royal Solaris! The entertainment crew is very good...but Martina definitely helped make our stay even more enjoyable!!! She was fantastic with our kids and was always such a pleasant happy face to see!

Thank dawn p
Response from SolarisHotels, Gerente at Royal Solaris CancunResponded 2 days ago

Thanks for taking the time to share your comments regarding your stay, but most of all towards Martina's service and great personality! We'll make sure to share your comments with her and we look forward on welcoming you again soon! Best regards, General Management

Reviewed 5 days ago via mobile

We spent 4 days at Royal Solaris in Feb. we used Loomis transportation to get picked up and dropped off at the airport-very convenient, a bit pricey, but easy and safe. -Arrived at hotel and were upgraded to ocean view room which was great! Instantly...More

Thank Carey J
Response from SolarisHotels, Gerente at Royal Solaris CancunResponded 2 days ago

Thanks for taking the time to share your very detailed review regarding your stay. We are glad your overall stay was good and you enoyed the pizza by the pool, room upgrade, some of the shows and the service form our staff members. We appreciate...More

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123456605
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Beachfront
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$189 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Cancun
#37 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$189 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Cancun
#37 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3747)
Pool & Beach (884)
Room & Suite (647)
Dining (449)
Amenities (230)
Family and Play Areas (108)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
katec
21 February 2018|
Answer
Response from SolarisHotels | Property representative |
Hi Ms. Kate! Yes, we will send it to you through a private message. Have a great day!
0
Votes
Google Translation
blue4eyes
17 February 2018|
Answer
Response from SolarisHotels | Property representative |
Hi! We have 2 bars, one on the swim-up area and one at the lobby, you can get drinks by the beach with waiter service, no food or drinks are allowed at the KidsClub and waterpark, and yes there are bathrooms inside the... More
1
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Google Translation
Deanndra M
13 February 2018|
AnswerShow all 2 answers
Response from SolarisHotels | Property representative |
Hi! You can fit easily an iPad or a small laptop :) See you soon!
1
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123456195
Room Tips
"Room with the hot tub on the patio was fun but not a lot of privacy."
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"Try to get one away from the elevators so you don't have to hear the drunks coming up."
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"Rooms with ocean view are so beautiful and amazing"
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"Ocean view is nice. More worth it than in other places I've been, if only for the people-watching and..."
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