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Royal Solaris Cancun

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Royal Solaris Cancun
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3,913 Reviews from our TripAdvisor Community

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Showing 2,267: English reviews
Reviewed yesterday NEWvia mobile

Once past the time share sharks that hunt rapidly. This place is a really good resort. Staff are all very friendly and work hard to make your stay awesome. Great location being close to everything. It's not really large the resort itself but the beach is great and goes for miles in all directions. Food wasn't my favourite part of...

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Helpful?
Thank Ken C
Kansas City, Missouri
Reviewed yesterday NEW

My husband and I stayed here in January. When we arrived, they upgraded us to a balcony with a Jacuzzi. It's room1106, right above the lobby....we were exhausted from traveling our first night and could not sleep until the music stopped at 11:30. We changed rooms the next day....no balcony, but much better view of ocean. The food at the...

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Thank jo889
Ottawa, ON
Reviewed yesterday NEW

Ages of travellers, 42, 36, 11. We were at the hotel from Jan 2-9, the second week of Canada's Christmas break from school. I thought the hotel would feel crowded since it was booked to capacity but I did not. POOL/BEACH We were always able to find a chair at the pool, but needed to go early to get one...

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Thank Jessi_Nessi
Reviewed 2 days ago NEW

I had trouble rating this resort, as I would give it an even higher ranking if it took into account how much cheaper it is than other resorts. Pros: The pool and beach area is great. It is very clean, and there is lots of space and laying out chairs. The pool bar is awesome and so is the service...

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2Thank Courtney H
Houston, Texas
Reviewed 2 days ago NEW

The Royal Solaris and the GR Solaris are sister hotels located next to each other on the southern tip of the Cancun peninsula. Located about seven miles from the airport and about 15 miles south of the city center of Cancun. These two hotels have great beaches and are both all inclusive. There is no shortage of food and alcohol...

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1Thank John S
Oslo, Norway
Reviewed 3 days ago NEWvia mobile

If you a looking for a 4 star hotel this hotel is absolutely not anyway near that. I have been traveling a lot and im am pretty easygoing with how i live and often dont complain. But if you book this hotel and think you will get a 4 star hotel you will feel ripped off. The food is not...

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Thank Jimmytoothpick
Alpharetta, Georgia
Reviewed 3 days ago NEW

We stayed at this resort during our Christmas Break 2016. We were all very disappointed for different reasons. My 16 year old was disappointed because there was absolutely NOTHING for her to do! She brought a good book and enjoyed sitting by the pool; so unless you plan on booking excursions for your teens don't stay here. My husband and...

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Thank Tewanna F
Los Angeles, California
Reviewed 4 days ago NEW

The weather for Cancun was unpredictable when I visited. The forecast would say it'll storm or rain if checked a day before arriving, however, upon arriving the weather was perfect the whole time. There were clouds that rolled by here and there, but other than that the weather was peachy. For the hotel itself, it was well-kept and the staff...

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2Thank Heidi0123
Reviewed 5 days ago NEW

I went to the Royal Solaris early January 2017 with a friend of mine for one last get away before classes were back in swing. We had a great time and made a lot of new friends. The entertainment staff was a BLAST! We had so much fun with Paul, Antonella, Martina, Regina, Detric, etc. We can't wait to go...

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Helpful?
2Thank Taylor B
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Dear Taylor B, Thanks for taking the time to share your comments regarding your recent stay. Its great to know how much fun you had and how our Entertainment staff contributed to make your stay more special and making you feel safe and secure! We appreciate the feedback regarding dinner and wifi, we have shared it with our Management to...

Lynnville, Kentucky
Reviewed 6 days ago NEW

What a great vacation! The food,room,shows and staff we great! It took a day or so to figure everything out, but once we did we had a blast. The entertainment staff made my stay great Detric,Regina,Paul,Oliver,Karina and especially Martina and Eder! Go to the shows they are awesome every night! Everything you need is there. Food is great they have...

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Helpful?
2Thank fxdwg21
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Dear Danny and Carita, Thanks for taking the time to share your recent Solaris experience with all the travelers at TripAdvisor. Its great to know how much fun you had during your stay and how our Entertainments staff did everything in their hands to assure you a memorable experience! We hope to have the opportunity to serve you again in...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The hotel's VIKS Club offers a 6,324-square-foot recreation area for children. Supervised activities include video games, arts and crafts, and painting lessons. The mini water park features The Arch, a themed aquatic area with elephants, gorillas, zebras, rhinoceroses, hippopotamuses, giraffes, and a children's pool and three waterslides. The club is open morning until early evening in the winter, and morning until evening in the summer.Daily adult activities include pool aerobics, bingo, contests, fashion shows, cooking lessons, and athletic competitions. Nightly entertainment shows such as Mexican night and Latino night are produced by the resort's activities/entertainment staff in an air-conditioned theater. After-dark activities also include complimentary one-way transportation to the nightlife area of Cancún.A 300-square-meter health-and-beauty spa features separate steam rooms for men and women. Spa services include massage, body wraps and scrubs, hydrotherapy, and facials. Waxing and hair/nail care are provided by the beauty salon. Open-air massage and hair braiding are offered as well. (Surcharge for all spa treatments, beauty services, and hair braiding.)An air-conditioned, fitness center with mirrored walls contains cardio and weight machines as well as free weights. Within the resort are jewelry, clothing and gift/sundries shops. The resort purifies its water. ... more   less 

Additional Information about Royal Solaris Cancun

Address: Boulevard Kukulcan No. 64 Km 19.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $267 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Solaris Cancun 3.5*
Number of rooms: 307
Reservation Options:
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Also Known As:
Royal Solaris Cancun Hotel Cancun
Royal Solaris Caribe
Solaris Resort Cancun
Royal Solaris Cancun Mexico
Hotel Style:
#30 Top resorts Hotel in Cancun
#32 On the Beach Hotel in Cancun
#37 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Royal Solaris Cancun staff and other travellers.
383 questions
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Questions? Get answers from Royal Solaris Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms above the lobby are loud until the band stops”
 of 5 bubbles jo889, 20 Jan 2017 | Read review
“Stay on the top (5th) floor if possible”
 of 5 bubbles Z587USjohns, 19 Jan 2017 | Read review
“get the beach view”
 of 5 bubbles Heidi0123, 17 Jan 2017 | Read review
“any room would be wonderful at this hotel. Almost all the views are spectacular.”
 of 5 bubbles 971francescak, 9 Jan 2017 | Read review
“Ocean view was awesome!”
 of 5 bubbles arnycsok, 5 Jan 2017 | Read review
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