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Royal Solaris Cancun

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Traveller (3911)
Pool & Beach (899)
Room & Suite (656)
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Overview
  • Excellent49%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible4%
Travellers talk about
“marco polo”(417 reviews)
“las fuentes”(121 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Reviews (5,360)
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3,148 results
Traveller rating
1,308
971
515
178
176
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1,308
971
515
178
176
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All reviewsmarco pololas fuentesentertainment staffocean viewtime shareswim up barfamily vacationnightly showsmexican nighthot dogsmini clubkids clubmexican foodsushi barnachosgreat vacationkids pool
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1 - 5 of 3,148 reviews
Reviewed yesterday via mobile

Good but not even close to perfect. Let's start with the pros and cons. Pros: -Right on the beach. -The pools are great. -The ocean is always warm. -The sand is soft and never Hot under your feet. -The kids pool and activity are is...More

Thank lmosenko
Reviewed 3 days ago

We were sold this resort Royal Solaris Cancun by TripAdvisor. I have always been a solid customer and advocate of TripAdvisor. Not sure what happened here. Long story short we chose to stay at Royal Solaris because we were described that we would also have...More

Thank Littlefitters
Reviewed 4 days ago via mobile

Thank you Solaris for the best vacation ever! Great food, the service is top notch. The bar, restaurants and employees everywhere are so nice and the nicest people. The entertainment staff is the best, Jonny, Martina, Frida, and everyone really make the pool the place...More

Thank Rebecca M
Reviewed 1 week ago

We have visited many places and this hotel, service, staff and amenities was absolutely fantastic. It was better than what I expected and my family. The staff could not do enough for you and Laura Pat and Carlos Valle were great with their customer service...More

3  Thank samanthaward007
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 4 days ago

Your comments are greatly appreciated, thank you so much for choosing us. We work very hard to achieve high levels of satisfaction in our guests and it results rewarding to read positive feedback as result from our efforts. Thank you! Please come back soon, we...More

Reviewed 1 week ago via mobile

Booked a trip for Royal Solaris Resort , I ended up have a room at it’s sister hotel CR caribe but had assess to but resorts which was great! Hotels have various restaurants and poolside there’s snack bar which has burgers/hotdogs, pizza bar where u...More

1  Thank lisette h
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 4 days ago

There is nothing more important for us than receiving your comments, thank you so much for choosing us! It is always rewarding to read about our guest's experience when they speak so positively from our services, it makes us notice we are going on the...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Beachfront
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$174 - US$464 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Cancun
#41 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$174 - US$464 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Cancun
#41 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3911)
Pool & Beach (899)
Room & Suite (656)
Dining (462)
Amenities (230)
Family and Play Areas (115)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
mastalo
May 19, 2018|
Answer
Response from SolarisHotels | Property representative |
Hi Pietro! We do have shuttle service available, you can make your reservation and get the rates directly at our website HotelesSolaris. Regarding your question, hotel zone has always been safe for our dear tourists, and... More
0
Votes
Karen W
May 18, 2018|
Answer
Response from SolarisHotels | Property representative |
Hi Karen W, Lately weather forecasts aren't very reliable here in Cancún, we've had forecast for rain for the last 2 weeks and we've only had few showers some days so there is still hope! We know either way you are going to... More
1
Vote
Room Tips
"good views from oceanfront"
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"We had an ocean side view.....it was SPECTACULAR!! The other side has a view of the lagoon."
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"Choose rooms facing the Pool and Ocean rather than the Lagoon side"
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"there are only ocean view or lagoon view rooms. you choose."
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