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Royal Solaris Cancun

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#33 of 181 Hotels in Cancun
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Royal Solaris Cancun
Royal Solaris Cancun
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4,066 Reviews from our TripAdvisor Community

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There are newer reviews for Royal Solaris Cancun
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Showing 2,363: English reviews
Long Island
Reviewed 28 April 2012

I have been to Cancun at least 20 times and have stayed away from this resort for no reason. I'm glad I chose it this time. I took my 13 yr old son and we had a great time. Check in was easy, room was not ready but we were early, not their fault. You do not need reservations for...

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5Thank LeeG66
west r utland
Reviewed 25 April 2012

first, the hotel check in staff was rude,noninformative and overall unfriendly. gave us "cards" for room but never explained they were for towels at the pool.at check out made a huge deal about returning them but never informed ud that if we didn't there was a $30 charge. really?? your going to haggle us over $30????pool staff and servers/bartenders very...

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Thank jslade18
Peshtigo, Wisconsin
Reviewed 24 April 2012

AMAZING, Incredibly friendly and helpful staff. Great entertainment at night, WONDERFUL food, a place for all ages. We were here on our honeymoon and the staff even upgraded our room and decorated it. Probably go through the Mayan trips through the hotel service because that is easier and they offer really great, comfortable tours, though perhaps a bit more expensive....

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3Thank beamer48
Chicago, Illinois
Reviewed 13 April 2012

We've been 9 times after this last stay. In the past I have praised this place. Well it has changed hands within the family & they have decided to make a few changes. First & largest is that what they call the Caribe side( the older side) they have changed it to a separate hotel. Use to be you would...

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6Thank mschris1
Kenosha, Wisconsin, United States
Reviewed 12 April 2012

I went to the Royal Solaris during spring break with my two friends from college. We got there and were greeted with the most wonderful staff we could ask for. They were willing to assist us in any way possible, and they were amazing throughout our whole week there. The room was average for a hotel, but it didn't matter...

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7Thank Lynsey D
arlington, va
Reviewed 11 April 2012

This was my girlfriend and my first all-inclusive stay and we were very impressed with the service provided by the bar, restaurantes and hotel services. Room: We received a room upgrade when we arrived, because our room we booked was not available, which was a great treat that we valued. The room nice, clean and very affordable. Staff: Sebastian, our...

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3Thank keith m
North Potomac
Reviewed 7 April 2012

Friendly, helpful staff, great value, amazing ocean views, very good shows at night.

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3Thank Karen W
Willmar, Minnesota
Reviewed 6 April 2012

We spent a week at the Royal Solaris mid March. It is a very nice hotel(nothing super fancy about it), The food was very good, it was clean and the people were very friendly. The beach was great, and plenty of seating room around the pool area. We spent most of our time on the beach, however. The beach was...

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1Thank 320kari
Miami, FL
Reviewed 5 April 2012

Stayed at the Royal Solaris Cancun for 4 nights during spring break and can't complain. The room itself wasn't amazing, it was adequate (standard two double beds ocean view), but the view was fantastic. Wasn't my first time in Cancun and, like before, had a great time and couldn't complain about the resort. Staff was very friendly. The food at...

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2Thank Gaston Q
Bayonne, New Jersey
Reviewed 5 April 2012

We had a wonderful stay and experience at this hotel. It was just so perfect for a family with two kids. My son 3 year old and daughter 2 year old enjoyed the crystal sands and the MINI CLUB. The ladies at the play room were very nice. For my wife, she just loved the place, the view and the...

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Thank allanp27

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The hotel's VIKS Club offers a 6,324-square-foot recreation area for children. Supervised activities include video games, arts and crafts, and painting lessons. The mini water park features The Arch, a themed aquatic area with elephants, gorillas, zebras, rhinoceroses, hippopotamuses, giraffes, and a children's pool and three waterslides. The club is open morning until early evening in the winter, and morning until evening in the summer.Daily adult activities include pool aerobics, bingo, contests, fashion shows, cooking lessons, and athletic competitions. Nightly entertainment shows such as Mexican night and Latino night are produced by the resort's activities/entertainment staff in an air-conditioned theater. After-dark activities also include complimentary one-way transportation to the nightlife area of Cancún.A 300-square-meter health-and-beauty spa features separate steam rooms for men and women. Spa services include massage, body wraps and scrubs, hydrotherapy, and facials. Waxing and hair/nail care are provided by the beauty salon. Open-air massage and hair braiding are offered as well. (Surcharge for all spa treatments, beauty services, and hair braiding.)An air-conditioned, fitness center with mirrored walls contains cardio and weight machines as well as free weights. Within the resort are jewelry, clothing and gift/sundries shops. The resort purifies its water. ... more   less 

Additional Information about Royal Solaris Cancun

Address: Boulevard Kukulcan No. 64 Km 19.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $274 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Solaris Cancun 3.5*
Number of rooms: 307
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Also Known As:
Royal Solaris Cancun Hotel Cancun
Royal Solaris Caribe
Solaris Resort Cancun
Royal Solaris Cancun Mexico
Hotel Style:
#30 Top resorts Hotel in Cancun
#32 On the Beach Hotel in Cancun
#37 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Royal Solaris Cancun staff and other travellers.
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Questions? Get answers from Royal Solaris Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean View Balcony”
 of 5 bubbles er03, 29 Mar 2017 | Read review
“The 7th floor has balconies and a few rooms at the ends of the hotel also have balconies.”
 of 5 bubbles BCFunSunseeker, 27 Mar 2017 | Read review
“The higher up the better - away from the rollicking night crowd - unless you want to join in !!!”
 of 5 bubbles Ironmummy44, 27 Mar 2017 | Read review
“Room views of both the lagoon and Caribbean are stunning”
 of 5 bubbles Mdickirs, 25 Mar 2017 | Read review
“Away from elevators”
 of 5 bubbles JacobM912, 25 Mar 2017 | Read review
5 of 5