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Sunset Marina Resort & Yacht Club

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#35 of 183 Hotels in Cancun
Certificate of Excellence
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Sunset Marina Resort & Yacht Club
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1,660 Reviews from our TripAdvisor Community

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There are newer reviews for Sunset Marina Resort & Yacht Club
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Showing 1,187: English reviews
Belfast, Northern Ireland, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 January 2015

My wife an I stayed here for 4 nights in January 2015. The staff were friendly and attentive. We were welcomed with drinks and showed to our rooms. The room was very impressive. It was a large room with three tiers; the kitchen and dining area at the top, living area with comfortable seating in the middle, and a large... More 

Helpful?
1 Thank Gerard M
Sanborn, Iowa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 January 2015

We had beautiful studio unit. The food was terrific. Dalia, Sergio, Conciete and Rudy in the dining hall saw to our every need. The maids cleaning our rooms did a wonderful job. We enjoyed every minute of our stay. There were so many areas to lounge in outside. The pool was beautiful. We are looking forward to returning there again!

Helpful?
1 Thank elgersma1
Ojai, California
1 review
Reviewed 25 January 2015

This resort is a little above average but not much. We booked it as an "all inclusive". The price was a good deal. The house wine was undrinkable. The food in the buffet was good, but in their Italian restaurant was so spicy with hot sauce we couldn't eat it, and that was the only other restaurant available on the... More 

Helpful?
Thank winelovers2015
1 review
Reviewed 25 January 2015

Just spent the last week there and had a great time! Victor, Claudia, Ivan and Crisal from the entertainment team were a lot of fun and kept everyone entertained. Emanuel and Miguel at the bar did a great job and all the waiters went out of their way to make us happy. We loved it and would definitely go back!!

Helpful?
Thank George A
Kamloops, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 January 2015

We just finished a week here and had a great time. Resort is not on beach and lagoon while beautiful to look at is not good for swimming. However, pool is inviting and staff couldn't have been nicer! At Pergola restaurant, we loved, Gonzalas, Francisco, and all the others. Food was great and changed favors daily. We took advantage of... More 

Helpful?
Thank traveller12386
Cranbrook, Canada
1 review
Reviewed 24 January 2015

Victor (pool activity) we thank you so much for making our stay so much fun! You deserve a raise! overall resort is good value for your dollar. Food in buffet not bad. How much can one eat anyway?! Staff very friendly. Clean resort but age very obvious. Entertainment of live shows, activity around pool fantastic! We have to nag to... More 

Helpful?
Thank Marie500122
Oswego, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 January 2015

There are better options in Cancun then this resort. The reviews are misleading and frankly I have to wonder if the people reviewing the resort aren’t confusing this with another resort. The rooms are in sore need of a refresh, the buffet food selection is poor and the food quality is mediocre at best. If you are a drinker beware,... More 

Helpful?
1 Thank Robert F
Waterloo, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 January 2015 via mobile

We are current still at this resort till Saturday..so displeased I had to write a review now. Our shower doesn't work. The resort is sooooo dated and dirty. We had a reservation at sunset royal and they messed it up and didn't offer any transportation to get there. Not water or beer in our room for 2 days... The room... More 

Helpful?
3 Thank jbttrfly
Madison, Wisconsin
Level Contributor
3 reviews
Reviewed 17 January 2015

We spent a week at the Sunset Marina over New Years 2015. We have a time share there and have been there at least a dozen times over the past 20 years. It is not "new" but it is well maintained, and charming. The beach and sunning facilities are great. The food in the buffet is plentiful, warm and varied.... More 

Helpful?
Thank John D
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 January 2015

We booked this hotel based on the reviews. I do not know what the some of those people are smoking, or if they are paid to write favorable reviews, but it was NOT worth 4 out of 5 stars. The pictures are real, except they were taken 20 years ago and nothing has changed. While the room was clean there... More 

Helpful?
2 Thank Marla021856

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Babysitting

Additional Information about Sunset Marina Resort & Yacht Club

Address: Blvd. Kukulkan Km. 5.8 | Zona Hotelena, Cancun 77500, Mexico (Formerly Sunset Lagoon Resort Hotel & Marina)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $225 - $472 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunset Marina Resort & Yacht Club 3.5*
Number of rooms: 177
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Also Known As:
Sunset Lagoon Resort Hotel And Marina
Sunset Lagoon Hotel Marina
Sunset Lagoon Cancun
Cancun Sunset Lagoon
Hotel Style:
#27 Spa Hotel in Cancun
#36 Family Hotel in Cancun
#47 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Sunset Marina Resort & Yacht Club staff and other travellers.
66 questions
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Questions? Get answers from Sunset Marina Resort & Yacht Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just be a nice respectful guest. Don't believe their is a bad room. We had a spacious two bedroom on two levels with a hot tub in each.”
 of 5 bubbles ghco959, 1 Dec 2016 | Read review
“If you stay request a lagoon facing room.”
 of 5 bubbles HD-ForeverandEver, 26 Nov 2016 | Read review
“Stay on the third floor, with spa tub balconys facing the gorgeous sunrises each morning and the beautiful sunsets every night.”
 of 5 bubbles _denamaciel47, 21 Nov 2016 | Read review
“Nice and Quite location”
 of 5 bubbles moringatech, 14 Nov 2016 | Read review
“Room 119 with lagoon view and nice Jacuzzi to relax.”
 of 5 bubbles richrock785, 9 Nov 2016 | Read review
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