Juan Chan and Kevin gave me and my mother exceptional service. They were creative, punctual, very nice, detailed and aimed to please. I will come back to see them and get the best I’ve ever gotten before!
If you are planning a trip to Cancun check out Oleo Cancun. I want to take a moment a rave about my favorite bartender Raul. OMG he was the absolute best. He has he best personality, (Cutest Smile hahaha) and he makes the absolute best drinks ever. One of my favorite was this mango shot he made for us while there. He made sure they were good and on point. Please ask for Raul when you arrive at the bar. Also, the hotel was really nice and the workers was very helpful and courteous. Its a very relaxing place to be. I will definitely recommend Oleo as a place to stay. It is also located in the hotel zone o you don't have far to travel. We stayed in the Junior Sunset Suite, which was really nice and comfortable. Room was very spacious and clean. The food is great. It was a shared variety of different items. So, breakfast, lunch and dinner was on point. They basically waited on you hand and foot. We also had the pleasure of enjoying the spa. We did the Hydro Therapy Massage, which was awesome. AGAIN, make sure you check out RAUL at the bar and tell him his favorite person COOPER sent you lol..... ENJOY!!! …
Our first time at Oleo. We were fortunate to be staying during Day of the Dead festivities and witness to the beautiful alter constructed to honor the Oleo staff’s deceased family members, as well as the traditional dances and Mariachis that evening. Fantastic service by the Oleo staff: Rey “15 minutes”, Isaac and Stefano keeping us fed and quenched(!) on the beach and lunch at Botanero; Eduardo at the lobby bar – even remembered where we sat our first day and what we ordered; Carlos, Juan and Anna at Almar- a delightful time; Daniela and Josefine at the Nuup Spa- amazing couples massage; Iris who seems to be everywhere with a beautiful smile; Daniela and Noe at Hakka- enjoyed the re-opening; Manuel providing café con crema and agua minerale at breakfast – still craving Chilaquiles; Alejandra and Kevin for guest services / lobby. Everyone was very gracious, kind and helpful throughout our stay. …
Great boutique hotel. The beaches are beautiful and the food was delicious. Spa was wonderful. The staff are extremely helpful and shout out to Stefano who helps with the entertainment planning 😘. It’s well worth the price and will hopefully return one day soon.
Antonio! Antonio is one of the many staff who go that extra mile to make you feel so comfortable. They provide the best entertainment for every situation possible come rain or shine! The hotel is clean and the alcohol is very real! (Tried and tested) all staff members were happy to provide what we needed. The resort itself is gorgeous, watch out for seaweed season. All restaurants were lovely too. Over all - a lovely relaxing and fun holiday!
Thus is the 8th time that i have stayed here. My home away from home and each time it just keeps getting better. I loved the new Arts and Crafts that is offered for guests. So much fun and different from other hotels. Julia the Manager is absolutely amazing and ALWAYS takes sich good care of me. She is professional, warm, kind and sincere. As for the staff i could and would mention them all but unfortunately i do not have their names. IlianaE Estrada without a doubt is Amazing, always the biggest and most genuine smile and gives me the best greeting each and every day and each visit.. simply the best. Down on the beach, my favorite spot every day, Ray(Rey) and Manuel Rodriguez always take exeptional care of me.. knowing exactly what i need and just taking the best care of me, showing every day how much that they love their job and the patrons. I love these guys! All i can say is thank you for always making me want to come back. You are the best!…
I was pleasantly surprised of the resort. It looked just like pictures. We used the spa it was amazing. The beach is beautiful, the rooms spacious. The views phenomenon!! Food was delicious and we suggeste to anyone to visit!!! Stefan I helped us through out the whole vacation for any entertainment and everything else!!
Amazing service from the staff; always going an extra mile to make you feel comfortable and so that you get the most out of your visit. Very clean hotel with lots to do and plenty of information should you wish to do any trips. Fantastic bar service, even at the busiest times. Would highly recommend and will definitely be returning more.
I haven’t been on holiday in 15 years so this was my first for a while, I can’t say anything bad about this hotel it was exceptional! The staff were all so lovely and helpful, the room was gorgeous and was cleaned everyday. The food was great and they offered a wide variety of it, if you needed something extra (I’m somewhat picky but they were amazing!) or changed they would also be happy to do this for you! The bars and drinks were also great, again if you liked something a certain way, they are happy to cater. The spa was lovely. Generally overall an amazing experience and I can’t wait to come back next year. For reviews saying the drinks are watered down, you can just specify and they really don’t mind. For the money this is 100% worth it.
This is a smaller resort but is a very decent place. The food tasted good and had good presentation. Rey took care of us by the pool and provided us great service. Antonio did a great job providing entertainment for the resort. A recommendation- take dollars and tip them for their service. I’ve been to Cancun multiple times. This resort compares to the rest. The only thing would be for a long stay there’s only a few restaurants versus bigger resorts that have more restaurants. This stay was for 4 nights so the resort was perfect for us.