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Flamingo Cancun Resort

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Flamingo Cancun Resort
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2,765 Reviews from our TripAdvisor Community

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There are newer reviews for Flamingo Cancun Resort
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Showing 1,495: English reviews
Reviewed 13 March 2017

First, the pictures that you see of this place are old and it is nicer looking currently. Our room was clean and the staff was relatively nice, no one was mean but they gave an uncomfortable look every time I used my credit card and some of them don't smile much. There is a very nice lady who makes a...

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Helpful?
4Thank Anthony R
Management response:

Thank you very much for your comments, please be sure that they are very valuable for us and they help us to better ourselves and provide much better service and installations for you in your next visit. We hope to have the pleasure to hosting you again. Cordially yours,

Kingston, Ontario, Canada
Reviewed 13 March 2017

This small hotel has improved greatly over the past two years with better food preparation and taste. The staff appears to be much happier and more helpful as well. If you are looking for a true five star rated hotel try next door at the Hyatt where the price is more likely double if not more. If you are on...

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Helpful?
1Thank SueVanD
Management response:

Thank you very much for your comments, we always appreciate hearing positive comments from our clients, please be sure that they are very valuable for us and they help us to better ourselves and be able to provide much better service and installations for you in your next vacation with us. We look forward to the pleasure of hosting you...

Omaha, Nebraska
Reviewed 10 March 2017

If you are looking for a top notch fancy hotel room to spend your vacation in, go elsewhere. If you need a comfy bed to lay your head down and a clean bathroom to shower in before you hit the town or beach again, this hotel will do. Pretty average and clean as far as amenities. The food was great,...

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Helpful?
3Thank marissap28
Management response:

Thank you very much for your comments, please be sure that they are very valuable for us and they help us to better ourselves and provide much better service and installations for you in your next visit. We hope to have the pleasure to hosting you again. Cordially yours,

Regina, Canada
Reviewed 8 March 2017

The Flamingo is a great resort. We spent 10 nights here in February to celebrate our 25th anniversary. The staff are wonderful, friendly people and willing to answer any questions.They are always smiling and working hard. The food at the buffet was delicious (all dining staff were super but our favorite Alberto gave us great service, he always knew what...

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Helpful?
1Thank 11sunlover11
Management response:

Thank you very much for your comments about our Hotel. It is very gratifying when someone notices the efforts of our team to make our customers happy. Our best reward is that you will stay again with us. Cordially yours,

Reviewed 6 March 2017 via mobile

Stayed at Flamingo June 2016 for a week. Had a great service for all inclusive package. Clean room everyday. We were offered a "free" premium breakfast along with a "free" massage and turned out it was a sales conference for a time share. Spent 4 hours of our first day but that's okay we already imaged. Enjoyed the stay and...

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Helpful?
1Thank Maya R
Management response:

Thank you very much for your comments, please be sure that they are very valuable for us and they help us to better ourselves and provide much better service and installations for you in your next visit. We hope to have the pleasure to hosting you again. Cordially yours,

Lac La Biche, Canada
Reviewed 6 March 2017

We stayed here from Feb 23 - Mar 3, we enjoyed the location, the staff was friendly and worked hard. It was right in front of a bus stop which was very convenient for going downtown. The rooms were average - we upgraded to an Ocean view room on the 6th floor, which I would highly recommend as our first...

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Helpful?
1Thank allief112017
Management response:

Thank you very much for your comments, please be sure that they are very valuable for us and they help us to better ourselves and provide much better service and installations for you in your next visit. We hope to have the pleasure to hosting you again. Cordially yours,

Petaluma, California
Reviewed 4 March 2017 via mobile

Stayed there for four nights and then moved onto isla mujeres. I liked the location. Beach was really rough. It was nice to have Outback Steakhouse across the way. Buses were abundant outside and could get you to town and back great for an adventure. The front desk didn't seem to care about water backing up in the bathroom. The...

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Helpful?
2Thank 3kidssonomaCounty
Management response:

Thank you very much for your comments, please be sure that they are very valuable for us and they help us to better ourselves and provide much better service and installations for you in your next visit. We hope to have the pleasure to hosting you again. Cordially yours,

Tuckahoe, New York
Reviewed 28 February 2017

We checked in after a terrible flight to be rewarded with a free upgrade to a suite facing the water with our own private patio and little pool. What could be nicer? Comfy beds, nice sheets and bathroom, right across the street from a little tourist mall. We took a cap to the hotel which was pretty pricey but later...

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Helpful?
4Thank Andie M
Management response:

Thank you very much for your comments, please be sure that they are very valuable for us and they help us to better ourselves and provide much better service and installations for you in your next visit. We hope to have the pleasure to hosting you again. Cordially yours,

Winnipeg, Canada
Reviewed 26 February 2017 via mobile

Quite pleasantly surprised at the quality service provided by this 3 star rated resort. Staff are all very friendly and helpful. Only two restaurants [1 buffet and 1 (Albatros by reservation for dinner only)...breakfast is a smaller buffet at the Albatros] but both serve very good meals with a varied selection. The beach area/location is terrific although there is no...

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Helpful?
2Thank Dave H
Management response:

Thank you very much for your comments, we always appreciate hearing positive comments from our clients, please be sure that they are very valuable for us and they help us to better ourselves and be able to provide much better service and installations for you in your next vacation with us. We look forward to the pleasure of hosting you...

Merida, Venezuela
Reviewed 25 February 2017

Checked into flamingo. They did not have a room by the elevator as requested but they gave us an upgrade. My husband who uses a walker was very happy with the room, food and small pool. Beach access excellent. Small shop sells useful items and prices ok. Very satisfied with service. Fish served at buffet was excellent! We will return.

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Helpful?
2Thank Lynne433
Management response:

Thank you very much for your comments, we always appreciate hearing positive comments from our clients, please be sure that they are very valuable for us and they help us to better ourselves and be able to provide much better service and installations for you in your next vacation with us. We look forward to the pleasure of hosting you...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
“We get to know you” A great destiny in the mexican caribbean, “Cancun.” Only 20 minutes away from downtown and from the Cancun International Airport, and close to all the incredible attractions offered by this remarkable paradise. If you are looking for location, quality service, and an excellent all inclusive program. Flamingo Cancun Hotel is “The place”. ... more   less 

Additional Information about Flamingo Cancun Resort

Address: Blvd Kukulcan Km 11, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $56 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Flamingo Cancun Resort 3*
Number of rooms: 220
Reservation Options:
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Also Known As:
Flamingo Cancun Hotel Cancun
Flamingo Resort Cancun
Cancun Flamingo Hotel
Hotel Style:
#59 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Flamingo Cancun Resort staff and other travellers.
148 questions
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Questions? Get answers from Flamingo Cancun Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room away from the main pool area”
JamesP725, 19 Apr 2017 | Read review
“Rooms close to the main pool can be quite loud because of the echoing effect”
Dano69, 17 Apr 2017 | Read review
“Bay view noisy, Ocean view would be quieter.”
38DOUG38, 13 Apr 2017 | Read review
“Don't go unless you get oceanview, also has for a king size bed upgrade, they gave us one for free.”
W1526NRanthonyr, 13 Mar 2017 | Read review
“Away from construction areas”
SueVanD, 13 Mar 2017 | Read review
5 of 5