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11/07/2017 12/07/2017
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    Krystal Cancun

    Paseo Kukulcan km 9, lotes 9 y 9A, Cancun 77500, Mexico
    Hotel website
    Best prices for your stay
    11/07/2017 12/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Great Deal
          Traveller (3504)
          Room & Suite (888)
          Pool & Beach (848)
          Krystal Grand Punta Cancun
          3,174 reviews
          #54 of 175 hotels in Cancun
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          936 reviews
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          Emporio Hotel & Suites Cancun
          1,981 reviews
          #48 of 175 hotels in Cancun
          • Excellent37%
          • Very good31%
          • Average17%
          • Poor8%
          • Terrible7%
          Travellers talk about
          “el mortero” (51 reviews)
          “new tower” (65 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Non-Smoking Hotel
          Room Service
          Poolside Bar
          Fitness centre
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Private Balcony
          3.5 Star Hotel
          All hotel details
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          Krystal Grand Punta Cancun
          3,174 reviews
          #54 of 175 hotels in Cancun
          The Westin Resort & Spa Cancun
          3,123 reviews
          #68 of 175 hotels in Cancun
          Aloft Cancun
          936 reviews
          #63 of 175 hotels in Cancun
          Emporio Hotel & Suites Cancun
          1,981 reviews
          #48 of 175 hotels in Cancun
          Jul 11Jul 12
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Write a Review
          Reviews (4,840)
          Traveller rating
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          There are newer reviews for Krystal Cancun See the most recent reviews

          1,061 - 1,065 of 2,020 reviews

          Reviewed 3 December 2014

          This was our first trip to Cancun. The Krystal hotel and resort met and exceeded our expectations.We were greatly impressed with the quality of the services which began at check-in and reflected in every other areas of the Resort. The employees were very warm and...More

          7  Thank PilgrimNY
          Reviewed 3 December 2014

          My husband, Carlos and I celebrated our 20th Wedding Anniversary at Krystal. The Staff are FANTASTIC, The Hot tub was not Hot ...That was a Big disappointment but the rest of the Resort was nice. It only has two restaurants to choose from and at...More

          4  Thank Quilter1030
          Response from Paris A, Gerente at Krystal CancunResponded 15 December 2014

          Gracias for sharing your experience with this community. Actually that used to be a jacuzzi not a hot tub... And since last week is working as a hot tub. due the feedbacks of our guests. thank you for staying at Krystal Cancun Lvpaguilar@krystal-hotels.com

          Reviewed 2 December 2014

          What can I say about the Krystal hotel? fabulous service, great views, exquisite food, rooms super clean, the attention given at this particular hotel has far exceeded my expectations. This is what I called Service, the staff made me feel as If I was home.

          7  Thank Cesar_Fiestas
          Reviewed 29 November 2014

          read reviews and thought oh dear ,have I dropped one. when we arrived foyer was good ,looked 4starrish ,room ,very dated not a 5 star ,3 at best ,sea view as promised great location on beach and round corner for bars. the staff where very...More

          Review collected in partnership with Low Cost Holidays
          2  Thank ianbK201QY
          Reviewed 26 November 2014

          Excellent services from the pool area, specially from the Snack Fisheria. Special thanks to waiter Jaira, chef Gilberto, bar tender Pacheco and waiter Luis for their great and kind service; they made us feel at home.

          1  Thank Raul A
          Response from Paris A, Gerente at Krystal CancunResponded 27 November 2014

          Thank you so much for reviewing us. I see you liked the service we offer... i will read this review to the satff you mentioned. Gracias for sharing your experience. sincerely, Lvpaguilar@krystal-hotels.com

          Krystal Grand Punta Cancun
          3,174 reviews
          #54 of 175 hotels in Cancun
          The Westin Resort & Spa Cancun
          3,123 reviews
          #68 of 175 hotels in Cancun
          Aloft Cancun
          936 reviews
          #63 of 175 hotels in Cancun
          Emporio Hotel & Suites Cancun
          1,981 reviews
          #48 of 175 hotels in Cancun
          • Top amenities
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Beachfront
          • Room Service
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Microwave
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Price range
          • US$91 - US$294 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #48 Spa Hotel in Cancun
          • #56 On the Beach Hotel in Cancun
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 435
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotels.com, Expedia, Hotwire, Travelocity, Ctrip TA, TripOnline SA, Cheap Tickets, Cancelon, getaroom.com, HotelQuickly, Evoline ltd and Priceline so you can book your Krystal Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • Krystal Cancun Hotel Cancun ,
          • Nh Hotels Cancun ,
          • Nh Krystal Cancun Hotel ,
          • Krystal Hotel Cancun ,
          • Nh Krystal Hotel Cancun
          Add Photo Photos
          Traveller (3504)
          Room & Suite (888)
          Pool & Beach (848)
          Dining (305)
          Hotel & Grounds (1941)
          Bathroom (51)
          Family and Play Areas (33)
          Business Centre & Event Rooms (9)
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          Questions & AnswersAsk a question
          Breanna N
          What's included in the continental breakfast? And is it the same options every day?
          28 May 2017|
          Answer Show all 5 answers
          Response from mike w | Reviewed this property |
          It changes every day but great food. $10 if you are not doing the all inclusive package but well worth it.
          1) how did we not get the room we booked?? 2) why is your air conditioning so poor??
          20 May 2017|
          Response from Tammy K | Reviewed this property |
          They had a very big problem with the air conditioning. We tried to move to a room with air conditioning that worked but there were none available. Fernando Arias at the front desk offered us late check out until we left for... More
          Haydee H
          Hi, what does the breakfast include? Is it a buffet bar or continental breakfast?
          20 May 2017|
          Answer Show all 2 answers
          Response from mike w | Reviewed this property |
          Great buffet with everything you could ask for.
          Room Tips
          "Ocean View"
          Read review
          "Rooms in this hotel will have different blankets and different components but are overall the same"
          Read review
          "Rooms facing the beach are probably noisier, but have better views."
          Read review
          "Ocean view rooms are the best for this hotel"
          Read review
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