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Casa Maya Cancun

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Casa Maya Cancun
Casa Maya Cancun
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1,231 Reviews from our TripAdvisor Community

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Showing 818: English reviews
Reviewed 5 days ago NEW

The facilities are old, you pass the noise from the other rooms! The price is high for its services. At 80 $ would be correct! Improve their services.The facilities are old, you pass the noise from the other rooms! The price is high for its services. At 80 $ would be correct! Improve their services. It's a hotel from the...

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Helpful?
Thank nicolas g
Bogota, Colombia
Reviewed 1 week ago

Well located, at the beginning of the hotel area, near the city. You can taxis or buses. The service is nice, we got a 1st floor room and the view was espectacular. The bfast was really tasty, many local food.The have pizza at night, jacuzzi, cocktails, etc.

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Thank Wilmar186
Washington
Reviewed 1 week ago

We stay in a one bedroom unit usually for 2 weeks. They don't assign rooms until you arrive and we were assigned a 2 queen bed room when we wanted a king but it worked out ok because the unit was well located with a great view. We actually ended up liking it better because we just shoved the beds...

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Thank William S
Reviewed 2 weeks ago via mobile

Very nice hotel. Great location. Just very annoying as we had to sit and waste 2 hours of our time listening to a time share presentation which we were tricked into. They would not take no as a answer. Shame as a nice hotel otherwise

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Thank Alan B
New York City, New York
Reviewed 2 weeks ago

The price is decent, among the cheaper ones in the hotel zone. However, the rooms were clean and comfy and the service was pretty good. The location is also pretty good - really close to Playa Tortugas, where you can take a ferry to Isla Mujeres. Going downtown is also within 10 mins drive. Would recommend.

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Thank xuanbaihua1
Wauwatosa, Wisconsin
Reviewed 2 weeks ago

The view. The view. The view. We were able to see the Carribean from the balcony of our well appointed condo which exuded a traditional Mexican flair. Not the all inclusive which is common in these parts, rather than feeling compelled to stay on property to "get your money's worth" this resort offers the opportunity of the perfect combination of...

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3Thank DianneMKE
New York City, New York
Reviewed 3 weeks ago

I was looking for a hotel in Cancun that was not "all-inclusive" and casa Maya was just perfect for our needs. It offered lots of space, accessibility, and was well-maintained. We booked all our tours and activities through the hotel. Everyday we left early for trips outside of Cancun and returned late. We had a full kitchen but we only...

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3Thank beltron59
Winthrop, Massachusetts, United States
Reviewed 3 weeks ago

Casa Maya is an older resort near downtown Cancun. It's smaller than most of the newer mega resorts that seem to be all the rage. Without a doubt the property and the rooms need some TLC. We booked through an RCI timeshare exchange. We had booked a two bedroom, which is really a one bedroom and a studio combined. We...

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2Thank camlaw88
Victoria, Canada
Reviewed 3 weeks ago

We stayed for a week in a top floor 2 bedroom/2 bath unit with an incredible view of the ocean from the very large deck complete with deck chairs. The only unfortunate part of the deck is that it is a solid wall so you have to actually stand to enjoy the views. Lots of water activities to watch, i.e....

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1Thank waterlogged23
Sterling, Virginia
Reviewed 3 weeks ago via mobile

This hotel claims to have free wifi, but it only works in certain spots and definitely not in my room. When it does work, it's deathly slow. Forget about going to the beach unless you go early. They allow the locals to take all of the beach chairs in the best spots so if you get to the beach after...

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1Thank dlockhart

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Casa Maya Cancun

Address: Boulevard Kukulcan Km 5.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $180 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa Maya Cancun 3.5*
Number of rooms: 370
Reservation Options:
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Also Known As:
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Hotel Casa Maya Cancun
Cancun Casa Maya
Imperial Fiesta Club Hotel Casa Maya
Hotel Style:
#46 Spa Hotel in Cancun
#54 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Casa Maya Cancun staff and other travellers.
62 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Before chek-in look ay the room their offering you before paying!”
 of 5 bubbles nicolasgH9372XA, 15 Jan 2017 | Read review
“Any room with sea view is Ok.”
 of 5 bubbles Wilmar186, 11 Jan 2017 | Read review
“We lived on the first floor, where you can walk to the beach from the balcony. It was pretty good.”
 of 5 bubbles xuanbaihua1, 4 Jan 2017 | Read review
“Book early if you want a room overlooking the shore.”
 of 5 bubbles beltron59, 29 Dec 2016 | Read review
“Ask for a room with flat screen TV's and ocean view balconies--we were in room 2817/2819, which was a corner unit.”
 of 5 bubbles camlaw88, 28 Dec 2016 | Read review
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