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Casa Maya Cancun

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Casa Maya Cancun
Casa Maya Cancun
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1,249 Reviews from our TripAdvisor Community

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Showing 826: English reviews
Washington
Reviewed 8 January 2017

We stay in a one bedroom unit usually for 2 weeks. They don't assign rooms until you arrive and we were assigned a 2 queen bed room when we wanted a king but it worked out ok because the unit was well located with a great view. We actually ended up liking it better because we just shoved the beds...

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5Thank William S
Reviewed 5 January 2017 via mobile

Very nice hotel. Great location. Just very annoying as we had to sit and waste 2 hours of our time listening to a time share presentation which we were tricked into. They would not take no as a answer. Shame as a nice hotel otherwise

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2Thank Alan B
New York City, New York
Reviewed 4 January 2017

The price is decent, among the cheaper ones in the hotel zone. However, the rooms were clean and comfy and the service was pretty good. The location is also pretty good - really close to Playa Tortugas, where you can take a ferry to Isla Mujeres. Going downtown is also within 10 mins drive. Would recommend.

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Thank xuanbaihua1
Wauwatosa, Wisconsin
Reviewed 4 January 2017

The view. The view. The view. We were able to see the Carribean from the balcony of our well appointed condo which exuded a traditional Mexican flair. Not the all inclusive which is common in these parts, rather than feeling compelled to stay on property to "get your money's worth" this resort offers the opportunity of the perfect combination of...

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6Thank DianneMKE
New York City, New York
Reviewed 29 December 2016

I was looking for a hotel in Cancun that was not "all-inclusive" and casa Maya was just perfect for our needs. It offered lots of space, accessibility, and was well-maintained. We booked all our tours and activities through the hotel. Everyday we left early for trips outside of Cancun and returned late. We had a full kitchen but we only...

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4Thank beltron59
Winthrop, Massachusetts, United States
Reviewed 28 December 2016

Casa Maya is an older resort near downtown Cancun. It's smaller than most of the newer mega resorts that seem to be all the rage. Without a doubt the property and the rooms need some TLC. We booked through an RCI timeshare exchange. We had booked a two bedroom, which is really a one bedroom and a studio combined. We...

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6Thank camlaw88
Victoria, Canada
Reviewed 28 December 2016

We stayed for a week in a top floor 2 bedroom/2 bath unit with an incredible view of the ocean from the very large deck complete with deck chairs. The only unfortunate part of the deck is that it is a solid wall so you have to actually stand to enjoy the views. Lots of water activities to watch, i.e....

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3Thank waterlogged23
Sterling, Virginia
Reviewed 27 December 2016 via mobile

This hotel claims to have free wifi, but it only works in certain spots and definitely not in my room. When it does work, it's deathly slow. Forget about going to the beach unless you go early. They allow the locals to take all of the beach chairs in the best spots so if you get to the beach after...

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2Thank dlockhart
Corpus Christi, Texas
Reviewed 24 December 2016

This was our third stay here through an RCI Exchange. We stayed in a 1 bedroom on the third floor in the newer building. It had a wonderful view of the beach and pool. We always get the banana monkeys and they are still the best. Tried the chicken wings on the advice of a reviewer and I had them...

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2Thank LawJunkie
Reviewed 21 December 2016 via mobile

This hotel is definitely in the middle on a scale between good and bad. It has some really positive qualities such as the amazing beach and swimmable waters. The rooms are large and equipped with a full kitchen. It has a heated pool for your little ones and we never found rude customer service. Some of the cons are that...

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4Thank pauruska

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Casa Maya Cancun

Address: Boulevard Kukulcan Km 5.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $186 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa Maya Cancun 3.5*
Number of rooms: 370
Reservation Options:
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Also Known As:
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Hotel Casa Maya Cancun
Cancun Casa Maya
Imperial Fiesta Club Hotel Casa Maya
Hotel Style:
#47 Spa Hotel in Cancun
#55 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Casa Maya Cancun staff and other travellers.
68 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5 th floor gave us a good view of the beach.”
 of 5 bubbles virgdif, 2 Feb 2017 | Read review
“Take a sales presentation”
 of 5 bubbles 824jackp, 1 Feb 2017 | Read review
“Before chek-in look ay the room their offering you before paying!”
 of 5 bubbles nicolasgH9372XA, 15 Jan 2017 | Read review
“Any room with sea view is Ok.”
 of 5 bubbles Wilmar186, 11 Jan 2017 | Read review
“We lived on the first floor, where you can walk to the beach from the balcony. It was pretty good.”
 of 5 bubbles xuanbaihua1, 4 Jan 2017 | Read review
5 of 5