We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2018-01-01 2018-01-02
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Casa Maya Cancun

    Boulevard Kukulcan Km 5.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
    Save
    Lowest prices for your stay
    2018-01-01 2018-01-02
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     9 people are viewing this hotel
    US$249
    US$143
    SAVE US$106
    US$147
    US$147
    Traveller (1140)
    Room & Suite (493)
    Pool & Beach (344)
    Overview
    • Excellent27%
    • Very good45%
    • Average16%
    • Poor6%
    • Terrible6%
    Travellers talk about
    “hotel zone” (94 reviews)
    “recommend casa” (13 reviews)
    “murphy bed” (24 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    Jan 1Jan 2
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$143.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "440901e0953b40479e3cb3bd50527f39", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":155812,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":1,"year":2018},"checkout":{"day":2,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"440901e0953b40479e3cb3bd50527f39","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":249,"lowestMetaPrice":143,"additionalPartner":false,"highestMetaPriceDisplay":249,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":249,"lowestMetaPrice":143,"highestMetaPriceDisplay":249,"hotelName":"Casa Maya Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQ0MDkwMWUwOTUzYjQwNDc5ZTNjYjNiZDUwNTI3ZjM5IiwiQUlLIjoiMDVmZmQ2NWY2YzU2NGE5N2EwNTYzMmRjYWQ2NGYxM2EifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "01/01/2018", "checkOut": "02/01/2018", "lowestPrice": "US$143", "hasDates": true, "hacComplete": true, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (1,419)
    There are newer reviews for Casa Maya Cancun
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    11 - 15 of 910 reviews

    Reviewed 10 October 2017 via mobile

    I had a pleasant stay at this hotel, however the place is old. This is one of the oldest hotels in Cancun. Doesn’t have too much amenities. Staff is friendly. The beach is very nice. I stayed at one of the suites and it had...More

    1  Thank Javier C
    Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 11 October 2017

    Dear javier C: Thank you for being our guest during your recent vacations. We are glad to hear that you like the view and de facilities to the hotel. It will be an honor to have you as our guest during your next visit and...More

    Reviewed 5 October 2017 via mobile

    For the money it’s ok but a little paint goes a long way! If you don’t do the timeshare presentation you are like dirt To them! Location is good they have a good spot just need a little TLC! The food is by far the...More

    2  Thank Cajun119
    Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 6 October 2017

    Dear Cajun119: We are sorry that we couldn’t fulfill your expectations and you can be sure that all of your comments will be evaluate to take the necessary actions to improve the service. We hope that you give us another opportunity to show you that...More

    Reviewed 5 October 2017

    Well it is an older resort, and done a great job at remodeling and refinishing of the rooms. My husband and I certainly did enjoy our stay. However, I will warn that we speak Spanish, and I feel that some English speakers may have a...More

    Review collected in partnership with Armed Forces Vacation Club
    Thank Cyndalyn
    Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 6 October 2017

    Dear Cyndalyn: We are pleased to know that we fulfill your expectations and that you enjoyed the facilities and the service. Thank you for being our guest during your vacations and take the time to share your experience. We'll be happy to have you back...More

    Reviewed 2 October 2017 via mobile

    Never stay here, I don’t care what the other reviews say trust me when I tell you this place should be condemned. It has molded ceilings that they have painted over several times but who don’t know that you can’t paint over mold...it’s going to...More

    1  Thank Knicolis
    Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 3 October 2017

    Dear knicolis: We are sorry that we couldn’t fulfill your expectations and you can be sure that all of your comments will be evaluate to take the necessary actions to improve the service. However let me comment you that we were already currently remodeling the...More

    Reviewed 2 October 2017

    elite snacks were great .love that the bus stop is in front of casa maya .i use the excursion company that is in the towel hut .venders set up tables around the pools iv'e bought all my silver jewelry over the year and have not...More

    Review collected in partnership with this hotel
    Thank snukie67
    Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 3 October 2017

    Dear snukie67: Thank you for being our guest during your last vacations and taking the time to share your experience. We are pleased to know that you enjoyed you stay at the hotel also we are happy to hear that you like our elite snack...More

    Dreams Sands Cancun Resort & Spa
    4,610 reviews
    #25 of 176 hotels in Cancun
    2.9 km
     
    The Royal Cancun All Suites Resort
    2,422 reviews
    #30 of 176 hotels in Cancun
    0.5 km
     
    Real Inn Cancun
    530 reviews
    #69 of 176 hotels in Cancun
    0.3 km
     
    Hotel Riu Palace Las Americas
    6,839 reviews
    #16 of 176 hotels in Cancun
    3.1 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$103 - US$306 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #44 Spa Hotel in Cancun
    • #52 On the Beach Hotel in Cancun
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 370
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Agoda, Expedia, Booking.com, Travelocity, Hotwire, getaroom.com, Priceline, HotelQuickly, TripOnline SA and Cancelon so you can book your Casa Maya Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Casa Maya Cancun Hotel Cancun ,
    • Casa Maya Hotel Cancun ,
    • Hotel Casa Maya Cancun ,
    • Cancun Casa Maya ,
    • Imperial Fiesta Club Hotel Casa Maya
    Add Photo Photos
    Traveller (1140)
    Room & Suite (493)
    Pool & Beach (344)
    Dining (82)
    Hotel & Grounds (633)
    Bathroom (25)
    Family and Play Areas (8)
    Business Centre & Event Rooms (2)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 176 hotels in Cancun
    Real Inn Cancun
    530 reviews
    .28 km away
     
    Dreams Sands Cancun Resort & Spa
    4,610 reviews
    2.93 km away
     
    The Royal Cancun All Suites Resort
    2,422 reviews
    .49 km away
     
    Hotel Riu Palace Las Americas
    6,839 reviews
    3.11 km away
     
    Nearby Restaurants
    Cocos and Grill
    148 reviews
    1.58 km away
    Sirenas Raw Bar
    63 reviews
    .94 km away
    La Trattoria
    54 reviews
    .49 km away
    Cakeland
    5 reviews
    1.00 km away
    Nearby Attractions
    Torre Escenica
    1,126 reviews
    .95 km away
    Playa Langosta
    253 reviews
    .22 km away
    Playa Tortugas
    896 reviews
    1.17 km away
    Cancun Scuba Center
    620 reviews
    1.14 km away
    Ask a question
    Questions & Answers
    justice034
    19 November 2017|
    AnswerShow all 2 answers
    Response from Karen S | Reviewed this property |
    Casa Maya does not offer "all inclusive" programs, however, they do have a drink package (10) and a meal package (10) that you can pre-purchase tickets making it much cheaper to eat and drink in their restaurant. Breakfast... More
    0
    Votes
    cirovladimir
    6 November 2017|
    Answer
    Response from Javier C | Reviewed this property |
    Hola Ciro, en efecto la alberca si cuenta con calefacción e iluminación. Es muy amplia y con excelente mantenimiento. Estoy seguro te gustará. Buen viaje y que disfrutes la estadía.
    0
    Votes
    Room Tips
    "all one bedrooms have an ocean view!"
    Read review
    "Perfect! Clean, modern and room service impeccable. Beds are amazingly comfortable."
    Read review
    "There are rooms with ocean view and a balcony, there are rooms with partial ocean view. It depends on price."
    Read review
    "Pick the Elite option ONLY!!"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing