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Crown Paradise Club Cancun

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Crown Paradise Club Cancun
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7,521 Reviews from our TripAdvisor Community

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Showing 5,931: English reviews
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Fredonia, New York
Reviewed yesterday NEW

Definitely for people of all ages. There are a lot of activities for families but there are also different locations for adults only. Right on the water, Lots of bars and food locations around the resort

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Helpful?
Thank ker122986
London, Canada
Reviewed yesterday NEW

Our group of 9 people (including 2 kids, ages 5 and 8) traveled to the Crown Paradise Club Cancun from March 12-18, 2017. Overall it was an amazing holiday and the resort was great. I believe we were in Tower 1 where the rooms were updated, so none of us had any issue with the rooms. They were clean, the...

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1Thank htalpa
Muncie, Indiana
Reviewed 3 days ago NEWvia mobile

Just returned from a 7 night stay at the Crown Paradise Club Resort Cancun. Transportation to and from the airport by BD travel was excellent. Very friendly staff. We had the same driver each way. We checked in on the 18th of March. Our room was to be oceanview however had very little and was not well maintained. We requested...

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Helpful?
Thank JHMMW
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear JHMMW: We are glad that you had a good trip overall. We would like to thank you for your review, as it will provide us with the opportunity to address some of your concerns, we are very regreat about the attitude with the Kids Club and be assured I will share your concerns with the proper parties immediately ,...

Reviewed 3 days ago NEW

We had a wonderful time - just returned yesterday! We did stay in the older part of the hotel, which was fine. The walls are thin, you can hear everything, including the man snoring in the room next door - my kids laughed (ages 12 and 11)! The beds are firm, after the first night - you will get used...

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2Thank BethJay
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear BethJay: Wow!, thank you very much for your amazing and detailed review. We are overjoyed to know that you felt the charming atmosphere of our resort and feel the exceptional service provided by our Staff. Thank you for mentioning their names because as you mentioned they deserved for a wonderful attitude of service. And as you said: on top...

Reviewed 3 days ago NEW

I appreciated all of the reviews before going as they were very accurate and still are as I keep checking back. Now that I have a minute to write a review I feel like I can put my two cents in also. PROS: Beyond perfect for children! They have a kids club 4-12 and a baby club for 18 months-3...

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2Thank Ashley G
Sonoma, California
Reviewed 3 days ago NEW

We've stayed at the Crown Paradise all the times we've been to cancun. Even though it's considered a 3 star resort it deserves more. The rooms are kept very clean, and the best part is their customer service. Their people make you feel so welcome and try to make your stay the most enjoyable. My kids love coming here, Thier...

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Helpful?
Thank cvalencia965
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear cvalencia965: First of all we want to thank you for your wonderful words and also thanks a lot for pointing out in a few words what other visitors can expect by visiting Crown Paradise Club Cancun. There’s nobody better to describe our great service and facilities than our visitors. We have passed on all your comments with our staff...

Reviewed 4 days ago NEW

We stayed the last week in February/first week of March this year for 7 days. We had an amazing time and wish we had booked for longer! It's usually really hard to find somewhere that caters to teenagers as most resorts seem to be geared towards younger children or adults, Crown Paradise Cancun seems to have found something for everyone....

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Thank Jazz S
Singapore, Singapore
Reviewed 5 days ago NEW

My family (2 adults and 3 teenagers) stayed 9 days/8 nights during March break 2017. Facilities were well maintained and staff was great. We always found the wait staff to be very friendly and willing to go the extra step to cater to our needs. The quality of the food from the reservation only restaurants on site where above average...

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15Thank theChuz
Reviewed 5 days ago NEW

Crown Paradise Review We are just leaving from our week's vacation from Crown Paradise, Cancun. We travelled with 3 children aged 6, 8 and 10. I wanted to thank all the previous reviewers as I truly felt I knew the place when we got there. All of the reviews were bang on! I thought I would pay it forward by...

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3Thank Tanya W
Grand Cayman
Reviewed 6 days ago NEWvia mobile

Pros: staff were very friendly and helpful during our stay. Resort was clean. Plenty of activities to do. Great beach even though it was windy and wavy the entire time. I thought the lifeguards at the beach did a good job. Weather was fantastic! Our second room in the renovated tower with a king bed and single bed for our...

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Helpful?
Thank Sandy C
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Sandy C: Thank you very much for your review, your comments are very important to us, about the room situation you are absolutely right, in regards to your comment about the food be assured I will share with the Executive Chef and we will look into the situation and will take any necessary action to neutralize the problem. We...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever. ... more   less 

Additional Information about Crown Paradise Club Cancun

Address: Blvd. Kukulkan 18.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $259 - $555 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crown Paradise Club Cancun 3.5*
Number of rooms: 617
Reservation Options:
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Also Known As:
Crown Paradise Club Cancun Hotel Cancun
Crown Paradise Cancun
Cancun Paradise Club
Crown Paradise Club Cancun Mexico
Hotel Style:
#41 Spa Hotel in Cancun
#44 Top resorts Hotel in Cancun
#48 Romantic Hotel in Cancun
#49 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Crown Paradise Club Cancun staff and other travellers.
1,920 questions
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Questions? Get answers from Crown Paradise Club Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for the newer renovated rooms”
 of 5 bubbles BethJay, 26 Mar 2017 | Read review
“No elevator room!”
 of 5 bubbles ashleygJ4658LZ, 26 Mar 2017 | Read review
“avoid any rooms in tower 1 where you have to depend on the elevator”
 of 5 bubbles 705jazzs, 25 Mar 2017 | Read review
“Request a room in the renovated part of the hotel. Older rooms are well kept but windows are noisy as it rattle in high winds.”
 of 5 bubbles theChuz, 24 Mar 2017 | Read review
“Try a different resort altogether”
  • Spout coming loose from wall
  • Patches on the bath tub
 of 5 bubbles F9883EJcarlost, 22 Mar 2017 | Read review
5 of 5