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Blvd. Kukulkan 18.5, Cancun 77500 Mexico
43 people are viewing this hotel
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US$403
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Traveller (13190)
360
Panoramas (115)
Pool & Beach (2776)

About

#65 of 271 hotels in Cancun
Location
Cleanliness
Service
Value
At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Game room
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Mini golf
Tennis court
Water park
Aerobics
Billiards
Entertainment staff
Evening entertainment
Table tennis
Waterslide
Nightclub / DJ
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
Private balcony
Room service
Safe
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
English, Spanish
16925Reviews2932Q+A100Room tips
Traveller rating
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  • 1,969
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Popular mentions
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Most Recent
Al S wrote a review Yesterday
Fountain Hills, Arizona81 contributions137 helpful votes
We could not make reservations for food. Not sure if this is done on purpose so the hotel saves money. We read the previous reviews, but decided to chance it anyway. It's true. Good luck getting any food because we sure didn't. I we had a family of five.
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Sebastian R wrote a review Dec. 2
1 contribution
Crown Paradise was a great experience. The resort had lots to do. Food was great, we personally did not attend any restaurant because we love buffets and the variety of foods that it had to offer, every night was different. The resort could use some renovations BUT the staff does the best to keep the whole place clean. This place is spotless. My review though focuses on the service, it was one of a kind from the cleaning, buffet staff, bartenders to the kids and baby paradise. Katia from baby paradise was very sweet and took care of my baby like it was one of her own and answered all the questions I had, her work ethic was amazing. Carolina from Kids paradise was in charge of taking care of every kid at the water park and she did amazing, also very nice girl. Thank you Crown paradise for the memories.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Greg G wrote a review Dec. 2
1 contribution
Attention parents with young children! ….This is the best place for your kids to safely have a blast of fun. The staff here are just the very best. Caring for our kids, no, they were loving to our kids. Swimming, ball court, craft area, quiet zone….it’s all there…! Let me tell you, it really is the staff at Kids Club. Not only the kids had a great time but parents and grandparents were included in this family atmosphere. Marily, Carolina, Xiu, Katia and Roberto….you are just the best, caring, thoughtful and wonderful staff. Kids Club is where I like to hang out best … with these fun loving pirates!
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Date of stay: November 2022
Value
Rooms
Service
Room Tip: If you are adults with no kids….take the adults only wing. The 8th Floor Club is a sneaky get...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marisol C wrote a review Dec. 2
1 contribution
Fer was awesome! His service was impeccable. Super friendly 🙂 Recommend to come here. Very nice view and service! Everyone was super attentive and respectful. Whole group was taken care of at a timely manner!
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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KevinOurLord wrote a review Dec. 2
Lenexa, Kansas5 contributions2 helpful votes
+1
First and foremost, the service was incredible. Everyone was extremely friendly and helpful. All of the bellhops, waiters, and shop workers were great, I don't have enough nice things to say about them. The food was pretty good, nothing necessarily blew me away. I didn't like that you needed to make reservations for most of the restaurants. The beach was beautiful and the pools were pretty nice. What I didn't enjoy so much. The pool and bar hours were inconsistent and a little weird. Some nights the pool closes at 10 PM, others at 9 PM. The adults only pool had a nice bar, but it closed at 5 PM. Not a huge deal, but it was annoying. My room looked like it hadn't been serviced in a long while. Some of my light switches didn't work. The ceiling fan looked as if it was barely holding on. And the knobs for the jacuzzi felt like they were going to fall off in my hand. The door to the patio wouldn't fully close either. I was in building 2 on the 6th floor. At some point in the night, most of the hall lights turn off leaving it fairly dark. The "down" button for the elevator didn't work, so I had to hit the "up" button to call it. One of the three elevators was not functioning most of my trip, I later found out that a fellow guest got stuck in it and had to have maintenance help get him out. They were a little sketchy. Overall, I had a fun time, but when I come back, I will probably stay somewhere else.
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Chloé N wrote a review Dec. 1
1 contribution
we had very good service. Giovanni and Jesus were very friendly with us, they make sure everything was okay. the bartenders were very funny and friendly. Geronimo, Carlos and Fernando was very kind and made us laugh. One of my favorite waiter at the restaurant sans soucis was Jose Sandoval, he make sure that we were comfortable and also was very friendly. Gracias por todo!!
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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caro N wrote a review Dec. 1
1 contribution
Very good services, they always smile to us and are very kind!!Thanks to Jesus at the Lobby, Jose Sandoval at the French restaurant, Sans Soucis and Carlos, Geronimo and Fernando at the bar we have a good and helpful services at the hotel. The hotel is huge and have beautiful decorations. Thanks a lot, I enjoy a lot my vacation.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cybill F wrote a review Dec. 1
2 contributions
The employees are very nice and friendly . We receive the best of the best services I name Jesus, jeronimo, angel I can’t name them all because they are multiple super nice ones. I strongly recommend this hotel. I specialy recommend also sans souci restaurant the barman are really nice especially Jose Sandoval
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ruth D wrote a review Dec. 1
1 contribution1 helpful vote
The service was excellent! Very friendly and very professional. The whole staff was impeccable! Special mentions to Jesus at the entrance, Jose Sandoval from the Sans Soucis restaurant, Giovanni at the entrance, Jennifeu for our room, Cristian at the desk, along with my boys at the lobby bar: Juan Carlos, Fernando, Armando and Kevin! They made our stay memorable!
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Bianca N wrote a review Dec. 1
1 contribution
Jesus was a really great bellboy , he is really kind and help us with everything like all the bellboys and employees! Really great experience! I will comme back for sure, really great experience and employees
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$228 - US$326 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crown paradise club cancun hotel cancun, crown paradise cancun, cancun paradise club, crown paradise club cancun mexico
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
617
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Crown Paradise Club Cancun - UPDATED 2022 Prices, Reviews & Photos (Mexico) - All-inclusive Resort - Tripadvisor

Frequently Asked Questions about Crown Paradise Club Cancun
Which popular attractions are close to Crown Paradise Club Cancun?
Nearby attractions include H Roof (4.2 km), Puerto Maya Cancun (2.0 km), and Playa Marlín (5.5 km).
What are some of the property amenities at Crown Paradise Club Cancun?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free breakfast.
Which room amenities are available at Crown Paradise Club Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crown Paradise Club Cancun?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Crown Paradise Club Cancun?
Yes, free parking is available to guests.
What are some restaurants close to Crown Paradise Club Cancun?
Conveniently located restaurants include Restaurante Careyes, Restaurante Benazuza, and Restaurante Cüa.
Are there opportunities to exercise at Crown Paradise Club Cancun?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Crown Paradise Club Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crown Paradise Club Cancun?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crown Paradise Club Cancun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crown Paradise Club Cancun?
The staff speaks multiple languages, including English and Spanish.