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Crown Paradise Club Cancun

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Crown Paradise Club Cancun
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7,604 Reviews from our TripAdvisor Community

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Showing 5,997: English reviews
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Reviewed yesterday NEW

This was our first trip to Cancun with young children and I feel that this hotel is a very good value. We booked through Costco and paid less than $1000 for 4 of us, plus, shuttle to and from the hotel and a $50 resort credit. the staff is great, super friendly, fast, and they really hustle! We tipped, frequently,...

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1Thank Gina A
Reviewed yesterday NEWvia mobile

When booking our room we upgraded which was a good choice if you plan on spending a lot of time in the room. The VIP did not prove to be any different then the regular status. With the purple bands you are supposed to have some perks, I.e. Private Bar on the 8th floor but as we went to have...

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Thank Stacey G
Reviewed 2 days ago NEW

Yoga with Eric was a necessary part of a relaxing vacation. The location and temperature were perfect. Yoga was a peaceful way to start the day. I hope that it continues to be offered at Crown Paradise Cancun.

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1Thank Esther L
Reviewed 2 days ago NEWvia mobile

This was our third time visiting this resort. We go back because the kids love it there. But the resort does nothing special for return guests. Nothing. The staff is incredible and some of them go out of their way to make you feel like a valued guest.... especially Israel, our breakfast and lunch waiter. He is the BEST and...

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Thank Jenny B
Seattle, Washington
Reviewed 2 days ago NEW

I booked Crown Paradise Club via Costco Travel. I mainly booked because of the "family friendly" reviews that I read here on TripAdvisor. Overall, our first trip to Cancun was awesome despite the 3 days we got rained on in the afternoon. we arrived at the hotel around 10:30am. our room was not ready. we changed into our swim gear...

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1Thank hulamom808
Graham, Texas
Reviewed 2 days ago NEW

We stayed 4 nights at this resort and was very happy with the place. The room was just an average room, nothing special but it worked fine. Every room has a balcony with a nice view of the ocean. Of course the higher floor equals the better view. The food was pretty good, there was plenty on the buffet to...

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2Thank chreese2
Portland, Oregon
Reviewed 3 days ago NEW

So there were 15 of us and we stayed 9 days in March. Most of the family seemed to do OK with the food but the buffet was not good. There was something off, We managed to eat pastries and fried eggs and smoothies, that they made to order, so that was good. Like I said the rest of the...

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Thank Suzie I
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Suzie I: Thank you for taking the time to share your experience. I understand that there are many travel options when visiting this destination and we sincerely appreciate and thank you for choosing Crown Paradise Club Cancún Resort to host you again during your holidays. There is no greater satisfaction, as a customer service professional, than receiving kind words...

Sherwood Park, Canada
Reviewed 3 days ago NEWvia mobile

We went to Crown Paraduse for 11 nights with our family of 6 (mom, dad, 5 yr old twins, 2 yr old twins). We had the Crown Paradise Family Suite. I had a hard time deciding what star rating to give this resort as there was so much good, but the cons were real big. So I gave it a...

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1Thank Mommyoftwinsx2
Modena, New York
Reviewed 4 days ago NEW

I can't say enough! Year to Year they all remember you and treat you like you never left! Alberth, Luis,Roger at the Tiki bar, Alfredo at the front desk, Ivan and Gabriel at the inside bar,Israel and Jose our waiters and Chef Alejandro cooking at the pool! Love this place and plan on going back each year!

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Thank James R
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear James R: We are delighted that you had a fantastic vacation and feel the great service from our staff. And also thanks for a nice comments. Also thank you very much for an exceptional comments about our staff, be assured I will share your comment with them. Crown Paradise Club Cancún aspire to ensure that all of our guest...

Edmonton, Canada
Reviewed 5 days ago NEWvia mobile

We were there with our 3 kids for one week in April 2017. The service provided by Israel and Rubicel in the buffet was service like myself and my wife have never recvd. Both of these gentlemen were very very good at what they do. They are true professionals and we will never forgot the attention we recvd from them....

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Thank Zmanedmonton
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Zmanedmonton: Thank you for taking the time to write about your stay at Crown Paradise Club Cancún. We are, however, very disappointed to hear of the challenges you endured while you were here, about the rooms, we are regret about the inconvenience with the AC and more.We take all comments and criticisms seriously and appreciate the time you took...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever. ... more   less 

Additional Information about Crown Paradise Club Cancun

Address: Blvd. Kukulkan 18.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $266 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crown Paradise Club Cancun 3.5*
Number of rooms: 617
Reservation Options:
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Also Known As:
Crown Paradise Club Cancun Hotel Cancun
Crown Paradise Cancun
Cancun Paradise Club
Crown Paradise Club Cancun Mexico
Hotel Style:
#42 Spa Hotel in Cancun
#45 Top resorts Hotel in Cancun
#48 Romantic Hotel in Cancun
#50 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Crown Paradise Club Cancun staff and other travellers.
1,960 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“floor 6 has the best views”
ginaa365, 27 Apr 2017 | Read review
“The rooms in tower one are noisy, but have great views. Tower 2, 5th floor is an adults only floor.”
estherlF710DT, 26 Apr 2017 | Read review
“Higher the floor, the better the view”
chreese2, 26 Apr 2017 | Read review
“ask for high level rooms. in building 1.”
975suziei, 25 Apr 2017 | Read review
“There are NO bad rooms here!!”
Z5536FWjamesr, 24 Apr 2017 | Read review
5 of 5