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Please don't fall for the pictures. This place looked great online but was horrible in person. No A/C or water in some rooms, elevators broke down constantly, food was terrible and limited and the concierge staff was not helpful. The staff seemed bothered at every...More
We were only there 3 days but had a great time. We lucked out and got one of the few rooms on a high floor with a balcony overlooking the ocean so we have nothing but good to say. It was beautiful. We got in...More
Went in late June 2017... feeling are a mixed bag, but overall , we had a good time. If U are expecting a 5 or 4 star level of service from the staff, don't. We just made adjustments to their lack of services and carry...More
Our stay was from July 16-21, 2017 we had Grand Plus with ocean view room. Check in time was very reasonable, very easy. If you're going, go Grand Plus, no less. With G/P you check in with a concierge in a nice cool room, not...More
We had terrific service and the friendliest people work here.
They have great restaurants- the food was delicious.
We enjoyed every minute of our stay.
We would love to come back and see more of the sights of the Yucatan.
US$184 - US$424 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#26 Business Hotel in Cancun
#40 Romantic Hotel in Cancun
#52 Top resorts Hotel in Cancun
#54 Spa Hotel in Cancun
#63 On the Beach Hotel in Cancun
Non-Smoking Rooms ,
Number of rooms
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