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Occidental Costa Cancun

Barcelo.comUS$232*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Occidental Costa Cancun
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4,977 Reviews from our TripAdvisor Community

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Showing 3,203: English reviews
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Narre Warren, Australia
Reviewed yesterday NEWvia mobile

Beautiful hotel for a decent price, was gobsmacked when they said 'all inclusive' loved the unlimited food and alcohol! Service was great, and even the entertainment at night was great! Beautiful room facilities, great stay and great location!

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Helpful?
Thank kaylab379
Surrey, Canada
Reviewed yesterday NEWvia mobile

My boyfriend and I stayed at The Occidental Costa Cancun for 10 days and just returned on thursday. Our expectations were greatly exceeded with this visit. The location is gorgeous, with a nice big pool, and clear, warm ocean water. If you were in the pool or laying on the chairs there was constantly drink servers circulating making sure you...

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Helpful?
Thank ainsleytan
Airdrie, Scotland
Reviewed yesterday NEWvia mobile

Occidental costa cancun entertainment staff are first class x friendly x great at there jobs x carlos x brandon x maurico x lorena x daniel x and of course dj juan xxx very pleasant with all the guests x both young and old x

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Helpful?
Thank mawelsh43
Vancouver, Canada
Reviewed 2 days ago NEW

We had a great time at the Occidental Costa Cancun. We spent 10 days there and our expectations were exceeded. The food quality was good and also the selection was good. The service provided by Alfredo, Pepe, Daniel and Perez at the restaurants were amazing. We would definitely return.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Adri N
ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review

Dear Adri N: Thank you for taking the time to write a few lines about your visit to Occidental Costa Cancún. Reading that we exceed your expectations fills us with pride, since our main objective is to achieve the complete satisfaction of our guests. We hope to have the honor of receiving you again very soon. Cordially, Noemi Ramirez. Assistant...

Reviewed 2 days ago NEWvia mobile

During my vacation I stayed at the Occidental Costa Cancún! The entire experience was amazing, from the beautiful beach, and swimming pool, to delicious meals, fun activities, and first class entertainment in the form of beautiful shows every night. The staff was wonderful, very friendly, always happy to go the extra mile for all of the guests. One of the...

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Helpful?
Thank HappyCreamPuff17
ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review

Dear HappyCreamPuff17: It has been a great pleasure to stay at Occidental Costa Cancun during your recent vacation, we are very happy to know that you had a pleasant stay and we would like to thank you for sharing the details of your great experience in our hotel, through this website. Our team of collaborators is very proud of their...

Jefferson, Georgia
Reviewed 2 days ago NEW

Fun for all ages. Not too big and lots of personal attention. Activities and shows weee good. Bar service good and plenty of lounge chairs at the beach and pool to sit in. Food was best at breakfast buffet

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank russellrossm
ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review

Dear russellrossm: Thank you very much for your comments about the hotel, thank you for takes the time to write about Occidental Costa Cancún. We are glad that your stay with us was to your liking and that our service will positively impact you. We hope to have you in your home in the near future. Cordially, Noemí Ramírez. Assistant...

Reviewed 3 days ago NEWvia mobile

This hotel is excellent celebrated a friends birthday here and the waiters Wilberth & Agusto at the Oriental Restaurant in the hotel were extremely friendly they brought her cake without us asking as soon as we mentioned it was her birthday! Visit it!! You won't regret it.

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Helpful?
Thank Diana C
ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review

Dear DianaC: It has been a great pleasure to stay at Occidental Costa Cancun during your recent vacation, we are very happy to know that you had a pleasant stay and we would like to thank you for sharing the details of your great experience in our hotel, through this website. Our team of collaborators is very proud of their...

Auckland, New Zealand
Reviewed 3 days ago NEW

My partner and I are both 27 years of age and had been travelling around Mexico for the month. This was our first experience at an all inclusive hotel and we were very impressed. We were initially concerned after reading many reviews online however we were totally blown away. The service was incredible and the staff were absolutely lovely to...

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Helpful?
Thank JamieSvensen
ASISTENTE BARCE... C, Assistant Manager at Occidental Costa Cancun, responded to this review

Dear JamieSvensen: Thank you very much for your comments; it is nice to know that you enjoyed your stay with us. We will certainly send your comments to the person in charge to take the appropriate measures and in this way to prevent it from happening again in the future. We hope to have the opportunity to have her back...

Reviewed 4 days ago NEW

Overall we enjoyed all aspects of our trip! The pool was great! We enjoyed the chairs & bar by the beach. Both the daytime & evening entertainment gave the place a little something extra. I was slightly disappointed by the desserts at the buffet. The 24 hour snack bar was very convenient! Staff was great and location was fine as...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank kludewig11
ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review

Dear kludewig11: Thank you for taking the time to write a few lines about your visit to Occidental Costa Cancún. Reading that we exceed your expectations fills us with pride, since our main objective is to achieve the complete satisfaction of our guests. We hope to have the honor of receiving you again very soon. Cordially, Noemi Ramirez. Assistant Manager.

Houston, Texas
Reviewed 4 days ago NEW

This place is definitely focused on all the right things. Other than a few minor maintenance issues in our room (had a leak under our sink), everything was perfect. We will easily stay here again. The palm tree shade on the beach, I can't say enough. We will use this property to judge others by when we book our next...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Woody F
ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review

Dear Woody F: Thank you very much for your comments about the hotel, thank you for takes the time to write about Occidental Costa Cancún. We are glad that your stay with us was to your liking and that our service will positively impact you. We hope to have you in your home in the near future. Cordially, Noemí Ramírez....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Accessible rooms
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Occidental Costa Cancun

Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico (Formerly Barcelo Costa Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $227 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Costa Cancun 3.5*
Number of rooms: 358
Reservation Options:
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Also Known As:
Barcelo Costa Cancun Hotel Cancun
Barcelo Cancun
Gran Costa Real
Costa Real Cancun
Barcelo Costa Cancun Mexico
Hotel Style:
#34 Spa Hotel in Cancun
#37 Top resorts Hotel in Cancun
#40 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Costa Cancun staff and other travellers.
271 questions
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Questions? Get answers from Occidental Costa Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on level 7, pool facing and we would highly recommend - it was lovely!”
JamieSvensen, 25 May 2017 | Read review
“Get a room with an ocean view”
melissamilone, 18 May 2017 | Read review
“Pool side near the stage gets a little noisy because of the shows at night”
Babski65, 16 May 2017 | Read review
“Best rooms are on the upper floors.”
, 13 May 2017 | Read review
“Stay away from the stage where the nightly shows take place!”
lmeve, 12 May 2017 | Read review
5 of 5
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US$232* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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