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2017-10-29 2017-10-30
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    Occidental Costa Cancun

    Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico
    +1 855-231-3907
    Hotel website
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    Lowest prices for your stay
    2017-10-292017-10-30
    1 room, 2 adults, 0 children
     38 people are viewing this hotel
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    US$180US$192
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    Traveller (3775)
    Pool & Beach (886)
    Room & Suite (684)
    Overview
    • Excellent47%
    • Very good29%
    • Average13%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “beach bar” (352 reviews)
    “hour snack bar” (75 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Occidental Costa Cancun
    Special Offer: Off Mode: Up to 25%
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    Deals
    Oct 29Oct 30
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    1 room, 2 adults, 0 children
    • Check booking site for details
      US$180
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      US$181
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    • Check booking site for details
      US$192
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    View all 25 deals
    Write a Review
    Reviews (5,586)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 3,483 reviews

    Reviewed 2 days ago

    Small beach. VENDERS ARE everywhere selling everything from seashells to time shares. Miguel is a great bartender and made our trip worth it. Wifi sucks and they make you pay. Repeat. They try to sell you on everything! Hustlers for sure! Not my idea of...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank rhondah508
    Response from ASISTENTEGERENCIAL, Assistant Manager at Occidental Costa CancunResponded yesterday

    Dear rhondah508: We are honored that your stay at the hotel has encouraged you to share such positive comments about us. We are glad to know that we met your expectations and had an amazing holiday. We thank you deeply for taking the time to...More

    Reviewed 2 days ago

    This was a great place to stay. We were made welcome from the moment we arrived until the day we left. The food was great. Very helpful and courteous staff, who were always willing to assist. Despite the language barrier, we had a great stay...More

    Review collected in partnership with this hotel
    Thank timothy_gyan
    Response from ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa CancunResponded yesterday

    Dear timothy_gyan: Thank you very much for your comments about the hotel, thank you for takes the time to write about Occidental Costa Cancún. We are glad that your stay with us was to your liking and that our service will positively impact you. We...More

    Reviewed 5 days ago

    The fact that they someone come in the room while my family and I was still inside to spray for bugs I will never understand. It three calls and a trip to front desk to get clean towels. However the wait staff was the only...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank sandrafde
    Response from ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa CancunResponded 3 days ago

    Dear sandrafde: First of all we want to thank you for the time you have taken to send us your impressions about our hotel. We would like to point out that due to the warm climate and the location of our complex, surrounded by vegetation...More

    Reviewed 6 days ago

    Hotel resort was very clean. Not much beach front for the hotel. Needed more options for vegetarians in the restaurants and buffet. We also dont believe the wifi was not free in this day and age and especially after paying £130 a night all inclusive.More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank AshBhayani
    Response from ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa CancunResponded 4 days ago

    Dear AshBhayani: First of all thank you very much for your comment, letting us know your opinion about our hotel will help us improve our services and facilities. We will take note of all your comments to implement the appropriate measures. Our main objective and...More

    Reviewed 6 days ago

    my daughter and I had a great time sunning ourselves on the beach and at the pools. Staff were great and helpful. Evening shows were fun to watch and a great way to wind down at the end of the day. We met Brandon, the...More

    Review collected in partnership with this hotel
    Thank Pamela N
    Response from ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa CancunResponded 5 days ago

    Dear Pamela N: It has been a great pleasure to stay at Occidental Costa Cancun during your recent vacation, we are very happy to know that you had a pleasant stay and we would like to thank you for sharing the details of your great...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Breakfast included
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Free Parking
    • Dry Cleaning
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$171 - US$333 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #34 Spa Hotel in Cancun
    • #37 Top resorts Hotel in Cancun
    • #40 On the Beach Hotel in Cancun
    • Room types
    • Accessible rooms ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 358
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Booking.com, Expedia, Barcelo, Orbitz, Travelocity, Hotwire, Cheap Tickets, TripOnline SA, Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your Occidental Costa Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Barcelo Costa Cancun Hotel Cancun ,
    • Barcelo Cancun ,
    • Gran Costa Real ,
    • Costa Real Cancun ,
    • Barcelo Costa Cancun Mexico
    Add Photo Photos
    Traveller (3775)
    Pool & Beach (886)
    Room & Suite (684)
    Dining (378)
    Hotel & Grounds (2150)
    Bathroom (68)
    Family and Play Areas (60)
    Business Centre & Event Rooms (16)
    Nearby
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    Ask a question
    Questions & Answers
    Martine L
    8 October 2017|
    AnswerShow all 2 answers
    Response from ASISTENTEGERENCIAL | Property representative |
    Dear Martine L: Thank you for contacting us. No, we do not have a tennis court. Cordially, Noemi Ramirez. Assistant Manager.
    0
    Votes
    Google Translation
    Martine L
    8 October 2017|
    AnswerShow all 3 answers
    Response from ASISTENTEGERENCIAL | Property representative |
    Dear Martine: Thank you for contacting us. We have 3 restaurants a la carte, every day has to make reservation with concierge from 7am to 3 pm our system is per day. The restaurants are: -Claraboya Oriental -Trattoria... More
    0
    Votes
    Google Translation
    Shelly H
    3 October 2017|
    AnswerShow all 2 answers
    Response from ASISTENTEGERENCIAL | Property representative |
    Dear Shelly: On the hotel the standard works as follows. In you need to change the sheets at your room we have a card called PROTECT & SAVE which invites you to participate in the HELP US SAVE THE ENVIRONMENT program. If... More
    0
    Votes
    Google Translation
    Room Tips
    "Rooms were clean and spacious"
    Read review
    "The rooms were fine. Our refrigerator was frozen up so it wasn't as cool."
    Read review
    "Look elsewhere"
    Read review
    "Definitely spring for the junior suite.... we had the room on the top floor and the view was amazing! It was..."
    Read review
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