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    Occidental Costa Cancun

    Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico
    Hotel website
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    Best prices for your stay
    2017-07-30 2017-07-31
    US$261
    US$220
    SAVE US$41
    US$261
    US$220
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    US$220
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    Traveller (3638)
    Pool & Beach (848)
    Room & Suite (659)
    Occidental Tucancun
    5,085 reviews
    #41 of 175 hotels in Cancun
     
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    Overview
    • Excellent47%
    • Very good29%
    • Average13%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “beach bar” (352 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Occidental Costa Cancun
    Special Offer: Join my Barceló
    Hotel deals
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    Occidental Tucancun
    5,085 reviews
    #41 of 175 hotels in Cancun
     
    Presidente InterContinental Cancun Resort
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    #13 of 175 hotels in Cancun
     
    The Westin Resort & Spa Cancun
    3,140 reviews
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    Emporio Hotel & Suites Cancun
    2,008 reviews
    #48 of 175 hotels in Cancun
     
    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (5,241)
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    1 - 5 of 3,342 reviews

    Reviewed yesterday

    Above expectation great staff good food meet friends there had a great time will be back as a retired business person you can tell when a business has hired great people. Service was beyond expectation

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank tommyrayd
    Reviewed 2 days ago

    The overall stay was excellent! All the staff were friendly and helpful. The entertainment committee and the bartenders were awesome. The room was always clean and smelled fresh. Not far from downtown. Awesome trip for families, couples, etc.More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank tiamonteza
    Response from ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa CancunResponded yesterday

    Dear tiamonteza: It has been a great pleasure to stay at Occidental Costa Cancun during your recent vacation, we are very happy to know that you had a pleasant stay and we would like to thank you for sharing the details of your great experience...More

    Reviewed 2 days ago

    My wife and I stayed for 4 nights to celebrate my birthday in July 2017. Check in was quick and easy. After checking in you sit with a staff member and they review the restaurants and how to go about making a la carte reservations....More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank Hannah L
    Response from ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa CancunResponded yesterday

    Dear Hannah L: First of all thank you very much for your comment, letting us know your opinion about our hotel will help us improve our services and facilities. We will take note of all your comments to implement the appropriate measures. Our main objective...More

    Reviewed 2 days ago

    Had a wonderful time!!!Great place to stay!!! The Bartenders were super quick. Everything was clean and the staff was great. Just wish I didn't have to pay for the Wi-Fi, especially since it didn't work.More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank davang0188
    Response from ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa CancunResponded yesterday

    Dear davang0188: It has been a great pleasure to stay at Occidental Costa Cancún during your recent vacation, we are very happy to know that you had a pleasant stay. We would like to thank you for sharing the details of your great experience in...More

    Reviewed 3 days ago

    Absolutely NOT WORTH THE MONEY! Unfriendly front check-in staff, lack of communication in English and lack of understanding for the guests that have spent hours and days in transit. Restaurant reservations are NOT convenient. Food was ok. Variety of food needs improvement. The other staff...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank raanig2017
    Response from ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa CancunResponded 2 days ago

    Dear raanig2017: Thank you for taking the time to share your experience with us. All your comments are very valuable to us, as they are our main improvement tool. Thank you for letting us know the inconveniences you had during your stay to take the...More

    Occidental Tucancun
    5,085 reviews
    #41 of 175 hotels in Cancun
     
    Presidente InterContinental Cancun Resort
    2,451 reviews
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    The Westin Resort & Spa Cancun
    3,140 reviews
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    Emporio Hotel & Suites Cancun
    2,008 reviews
    #48 of 175 hotels in Cancun
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$187 - US$402 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #34 Spa Hotel in Cancun
    • #37 Top resorts Hotel in Cancun
    • #40 On the Beach Hotel in Cancun
    • Room types
    • Accessible rooms ,
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 358
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Barcelo, Hotels.com, Travelocity, Cheap Tickets, TripOnline SA, Cancelon, Hotwire, Evoline ltd, getaroom.com and HotelQuickly so you can book your Occidental Costa Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Barcelo Costa Cancun Hotel Cancun ,
    • Barcelo Cancun ,
    • Gran Costa Real ,
    • Costa Real Cancun ,
    • Barcelo Costa Cancun Mexico
    Add Photo Photos
    Traveller (3638)
    Pool & Beach (848)
    Room & Suite (659)
    Dining (363)
    Hotel & Grounds (2063)
    Bathroom (68)
    Family and Play Areas (53)
    Business Centre & Event Rooms (11)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    BritDH
    14 July 2017|
    Answer
    Response from ASISTENTE BARCE... C | Property representative |
    Dear BritDH: Thank you for contacting us. Our activities have several schedules, we have activities like dancing, voli in the pool, among others, as well as at night we have a show every day. The hotel does not have a... More
    0
    Votes
    Google Translation
    givelife000
    12 July 2017|
    Answer
    Response from ASISTENTE BARCE... C | Property representative |
    Dear givelife000: Thank you for contact us. The rooms are given according to what you requested and under availability at the time of your arrival. If you provide me your reservation number and name we will put notes for... More
    0
    Votes
    Google Translation
    mariahculp
    9 July 2017|
    Answer Show all 2 answers
    Response from ASISTENTE BARCE... C | Property representative |
    Dear mariahculp: Thank you for contacting us. Barcelo has transportation, to make your reservation you can call the offices to the following number 01 998 193 19 60. Costs are (costs may vary by season): - * Private... More
    0
    Votes
    Google Translation
    Room Tips
    "Rooms facing the pool are a bit noisy after 1 pm because of organised events."
    Read review
    "Some with ocean view and some with pool view and some with both ocean and pool,"
    Read review
    "Try not to drink the water from the bar, stick to bottled water."
    Read review
    "Get away from main lobby building and where the stage for daily show is."
    Read review
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