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Occidental Costa Cancun

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Occidental Costa Cancun
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4,587 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Costa Cancun
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Showing 2,992: English reviews
Toronto
Reviewed 3 February 2010

I chose this all-inclusive trip because of the unbelievably low price. The hotel was better than I expected given what I payed (well under $1000 each). The food was fabulous, I actually got excited for each meal. The beach was small, but I always found a chair and the beach bar made great drinks and snacks. Our room was basic,...

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1Thank rkcool
ottawa
Reviewed 28 January 2010

Room: Our original room was on the ground floor and facing the pool area and stage, we knew right away that this would be too noisy, so we requested a quiet room. They put us in a back corner of the hotel, not the best view, but quiet. We got a large balcony with two loungers, king size bed with...

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3Thank goldengrl
Vancouver, BC
Reviewed 26 January 2010

My boyfriend and I, and another couple went in Dec. of 2008 - we had a great time! Our room was small at first so we upgraded for $60 for the week and got a WAY better room. Was on the top floor, had an amazing view and a great big stone shower. The bartenders were awesome here and we...

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Thank Sydneysider8686
england
Reviewed 23 January 2010

wow this hotel is so nice ! staff are so friendly made you feel so welcome i would defo go back to this hotel just for the fact they welcome you with open arms , the rooms were realy nice big enough for four sharing , mini bars are re filled everyday with fresh water and snacks and alcohol which...

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1Thank miawoo4
Wisconsin
Reviewed 22 January 2010

We went as a group of 10 people. This hotel was very accomodating to us having a larger group of people. BARS IN HOTEL We were all looking to have a good time and have fun. This hotel limits that heavily. The bars within the hotel all closed at midnight, even the "24 hour" snack bar, that i will stay...

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1Thank tc269
mpgiesemann, Marketing Office at Occidental Costa Cancun, responded to this review

Good afternoon, than you very much for your comment, we are very concerned about it and would like to know more about your stay, also to see if there is anythig we can do to make it up to you, we know you already left the hotel but still want to get to ground of if, could you help us...

England
Reviewed 19 January 2010

Once we arrived at the hotel and saw our rooms we went straight down to reception and asked for an exchange. they kept ignoring us at first until we demanded to see the manager and showed him our rooms, which he wasnt aware on what state the rooms was in and agreed to move us. ROOMS:- The walls was black,...

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2Thank ange705
Minnapolis
Reviewed 18 January 2010

We recently went to the Barcelo for our honeymoon. We came home disappointed. The resort itself was pretty nice. The rooms were ok and the beach was ok. It was never acknowledged that it was our honeymoon. We called ahead and let them know and then talked about it again at check in. We felt let down that nothing was...

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1Thank bremmeem
Toronto
Reviewed 11 January 2010

Overall this is your standard beach resort type facility. Food at the restaurants were nice however the buffets were repetative as expected. Good value for the money we paid aprox $700 plus tax Cnd. Beach is very small, but well maintained. Rooms are modern and kept clean. The facility basically dies around midnight as all of the bars on the...

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1Thank investig88tor
Canada
Reviewed 11 January 2010

So, before coming to this hotel my two friends and I (all 20 years of age) decided to read the reviews on this site. We found that a lot of main complaints were about too many young people, so we were excited because thats what we were looking for. Upon arriving at the hotel at midnight we wanted to go...

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2Thank CaptCanada
Detroit
Reviewed 11 January 2010

I just got back from my 4 night stay at this hotel, Jan 4th - Jan 8th. Before booking this hotel i used this site a lot to get a good idea of the hotel and so, now that im back home, here is how the stay went. Accommodations- We (my girlfriend our two friends and myself) got to the...

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3Thank the1whitecamel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Occidental Costa Cancun

Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico (Formerly Barcelo Costa Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $233 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Costa Cancun 3.5*
Number of rooms: 358
Reservation Options:
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Also Known As:
Barcelo Costa Cancun Hotel Cancun
Barcelo Cancun
Gran Costa Real
Costa Real Cancun
Barcelo Costa Cancun Mexico
Hotel Style:
#36 Spa Hotel in Cancun
#38 Top resorts Hotel in Cancun
#42 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Costa Cancun staff and other travellers.
206 questions
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Questions? Get answers from Occidental Costa Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with an ocean view”
 of 5 bubbles sspoto95, 17 Feb 2017 | Read review
“if you want quiet,get a room far from the pool area.”
 of 5 bubbles josephf158, 17 Feb 2017 | Read review
“the value rooms don't have balconies, and are noisy, but you get what you pay for”
 of 5 bubbles karolynbermann, 15 Feb 2017 | Read review
“Request a terrace room if sitting on the balcony is important.”
 of 5 bubbles BobTennessee, 8 Feb 2017 | Read review
“We were on the 7th floor overlooking the pool and beach. Did the stairs 3-4 times a day. Great workout!”
 of 5 bubbles Shonce, 3 Feb 2017 | Read review
5 of 5