We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Occidental Costa Cancun

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Occidental Costa Cancun
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,575 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Occidental Costa Cancun
See the most recent reviews
Showing 2,986: English reviews
St. Paul, Minnesota
Reviewed 3 January 2010

I have been to Mexico nearly a dozen times in the last 14 years and have never been so disappointed in a hotel. We booked through BookIt and I thought we got a decent deal, but after arriving I feel quite the opposite. We arrived with the understanding that we had an Oceanview Junior Suite waiting for us- instead we...

 Report
Helpful?
Thank carrbear21
Chicago
Reviewed 30 December 2009

First of all, let me say this was a package deal, air and hotel combined. We live in Chicago and our flight was cancelled due to bad weather. We needed to delay check-in by one day and check-out by one day We called CheapTickets to confirm this and they told us they would call the hotel on our behalf and...

 Report
Helpful?
Thank jhchicag0
milton keynes
Reviewed 30 December 2009

Staff were very friendly, helpful and went above and beyond to make our stay perfect! Laying by the pool, waitresses would bring our drinks to our beds! Waiter service within the restaurants was brilliant so please tip! Rooms very spacious, clean and the mini bar was re-stocked every day. It had cans of corona and all types of fizz. They...

 Report
Helpful?
Thank RhiMiltonKeynes
Long Island, NY
Reviewed 29 December 2009

I have been to Cancun twice before and we choose this time this hotel as it was the least expensive for an all inclusive. Overall, this place tries very hard to be family friendly, and lively, with a kids club, activities throughout the day, and an evening show at 9pm. However, there are some things which I was not satisfied...

 Report
Helpful?
1Thank paypar
Leeds
Reviewed 29 December 2009

Visited the hotel in December. As per previous reviews there is a damp/foisty smell when your first enter your room. After a day or 2 is goes, probably due to the room being used. We had a pool view which was lovely. The roooms were a good size and bed linen/towels could be changed everyday if required (although the hotel...

 Report
Helpful?
2Thank libra2003
Campbell, Ca
Reviewed 28 December 2009

If I had to summarize our stay at the Barcelo Costa Cancun in one word it would be "royalty". I simply cannot describe in words the service, facility, location and best of all the staff without using the word "wow". I highly recommend eating one night at "Mexico Lindo" Restaurant, which you have to make a reservation for at guest...

 Report
Helpful?
1Thank siruly
london
Reviewed 15 December 2009

we were looking for a relaxing getaway just for the two of us and had searched and searched the internet and teletext probably simillar to you right now - we were offered this cancellation to barcelo costa and thought 'lets just do it'............................ well, what a holiday. the weather was amazing. white beach (some said it was too small but...

 Report
Helpful?
1Thank roxy71
Reviewed 14 December 2009

on a whim, i booked this trip then regretted it, till i got there. I was a bit apprehensive going to mexico alone, should not have worried. This place is wonderful, beautiful, peaceful, lively, stunning and safe. The staff cannot do enough for you. Not my kind of holiday though,a beach one. Nothing to do with hotel or location. If...

 Report
Helpful?
3Thank LisaFife_Scotland
Cheshire, England
Reviewed 5 December 2009

We have just got back from the Barcelo Costa Cancun, we stayed for 2 weeks and had a fab time!! The hotel is really clean, the staff are forever cleaning! The rooms were spotless!! The all inclusive drinks were great, plenty of cocktails to choose from and the beer was nice too, the bar staff never left you with an...

 Report
Helpful?
Thank tinkabel2112
Dublin, OH
Reviewed 3 December 2009

I would say the best thing about Barcelo Costa Cancun would be the staff. They basically bend over backwards and wait on you hand and foot while you're there. I had read in another review that you should tip (even though it's all-inclusive), and I agree with this. At the buffets, you could simply leave a dollar (12 pesos) for...

 Report
Helpful?
1Thank viajadora59

3,946 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3367)
Viewed
Pool/Beach Area (709)
Viewed
Hotel & Grounds (564)
Viewed
Business Centre/Function Rooms (6)
Viewed
Dining (234)
Viewed
View from Room (158)
Viewed
Room/Suite (315)
Viewed
Bathroom (66)
Viewed
Family/Play Areas (45)
Viewed
0:20
Videos (2)
Viewed
Other (1268)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (560)
Viewed
Aerial Photography (39)
Viewed
Amenities (110)
Viewed
Beach (30)
Viewed
Double Ocean Front (56)
Viewed
Junior Suite (93)
Viewed
Pool (20)
Viewed
Dining (123)
Viewed
The Hotel (89)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (19)
Viewed
Family/Play Areas (2)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (3)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (4)
Viewed
Dining (2)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
4.9 km away
Krystal Grand Punta Cancun
7.9 km away
Emporio Hotel & Suites Cancun
3.9 km away
Fiesta Americana Villas Cancun
Show Prices
Show Prices
Show Prices
5.5 km away
Occidental Tucancun
Occidental Tucancun
#42 of 182 in Cancun
4,463 reviews
11.8 km away
The Westin Resort & Spa Cancun
0.3 km away
Grand Oasis Palm
Grand Oasis Palm
#51 of 182 in Cancun
2,923 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Occidental Costa Cancun

Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico (Formerly Barcelo Costa Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $232 - $517 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Costa Cancun 3.5*
Number of rooms: 358
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Barcelo, Booking.com and BookIt.com so you can book your Occidental Costa Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Costa Cancun Hotel Cancun
Barcelo Cancun
Gran Costa Real
Costa Real Cancun
Barcelo Costa Cancun Mexico
Hotel Style:
#36 Spa Hotel in Cancun
#38 Top resorts Hotel in Cancun
#42 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Occidental Costa Cancun staff and other travellers.
203 questions
Ask a question

See all questions (203)

Questions? Get answers from Occidental Costa Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with an ocean view”
 of 5 bubbles sspoto95, 17 Feb 2017 | Read review
“if you want quiet,get a room far from the pool area.”
 of 5 bubbles josephf158, 17 Feb 2017 | Read review
“the value rooms don't have balconies, and are noisy, but you get what you pay for”
 of 5 bubbles karolynbermann, 15 Feb 2017 | Read review
“Request a terrace room if sitting on the balcony is important.”
 of 5 bubbles BobTennessee, 8 Feb 2017 | Read review
“We were on the 7th floor overlooking the pool and beach. Did the stairs 3-4 times a day. Great workout!”
 of 5 bubbles Shonce, 3 Feb 2017 | Read review
5 of 5