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Occidental Costa Cancun

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Occidental Costa Cancun
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4,575 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Costa Cancun
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Showing 2,986: English reviews
sunderland
Reviewed 28 October 2009

Cancun lovely what i got to see of it never again would i stop at this hotel. Upon arriving at the hotel we were shown to our room that was supposed to have a deluxe French balcony it was more like a muddy front door step. After returning back to the reception we were greeted by unhelpful reception staff, followed...

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4Thank day0191
Manchester
Reviewed 28 October 2009

My husband and I came here for 2 weeks on honeymoon in August 2008 (Thomas Cook). Great holiday overall. Cancun: Lively resort centre seems to be geared up for Brits. LOADS of stag & hen parties, which surprised me. If you wanted to go out at night you had to go full on - downing Tequila in bars and clubs....

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1Thank RoxMoz
Liverpool,
Reviewed 25 October 2009

I went here for 2 weeks in October with my friend, the hotel was amazing, very clean and tidy. The rooms were more than big enough for 2 of us altho I think it would have been a squash with more than 1 in each bed. The room was spotless and had everything we needed (iron, hairdryer, safe, tv, mini...

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1Thank leanne_gerrard
glasgow
Reviewed 21 October 2009

Me and my friend (single ladies) went for two wks. arrived on the 31st aug. The weather was fab, couldnt ask for better. it rained for about 1 hour on 1 day only. Have your own beach with lovely sand...so you have the choice of pool or beach. I am very fussy with food and i seemed to have lost...

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1Thank hideandseek23
Missouri
Reviewed 21 October 2009

We just got back last week from our 7 day stay in Cancun. We have traveled to many many places and cancun 5 times, and to our surprise when we arrived to this resort we were DEPRESSED. Call us spoiled but, with the OLD OLD room, the unfriendly desk clerk, the lack of lobby,NO HOT WATER< the Stage for the...

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1Thank MissouriTraveljunkie
Wales
Reviewed 14 October 2009

The hotel was well looked after, our rooms were very clean and we had maid service every day. The staff were unbelievable so friendly and couldn't do enough for you wether you tipped them or not. The food was very nice with a good choice and the A la Carte restuarants were excellent you couldn't fault the food in any...

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Thank bridgemanjames
scotland
Reviewed 12 October 2009

the hotel was O.K. - it wasnt a complete let down, but certainly wouldnt stay again. Room was gorgeous with a beautiful ocean and pool view. Air con/safety box/show all in perfect working condition. The majority of staff were superb - Mary and Will deseve a special mention for sure! Reception and spa staff on the other hand need manners...

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Thank m3ugs
Newcastle
Reviewed 11 October 2009

Room: Our room had a king size bed, LCD tv, minibar, coffee/tea maker and alarm clock radio. The bathroom had a shower rather than a bath and was a good size, the room itself was pretty big. We had a french balcony so you couldn't fit a chair onto it, some rooms had a slightly bigger balcony that could fit...

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3Thank steph_j_d
Leeds UK
Reviewed 10 October 2009

Our group of 6 were collected at the airport by a First Choice rep and driven to the hotel (about 30 mins). Tip would be to not give your bags to the first people in uniforms as these are not the reps - they are porters who move bags for a tip - which is not far! We had our...

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1Thank Amy_HLeedsUK
Liverpool
Reviewed 9 October 2009

Dont believe any of the bad reviews as this is a really great hotel. Me and my girlfriend stayed at the Barcelo Costa between the 4th-18th september and had an amazing time, when we arrived we got a free upgrade to a junior suite which was great, queen size bed, large walk in shower and a spacious balcony with a...

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Thank RedMen9

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Occidental Costa Cancun

Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico (Formerly Barcelo Costa Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $232 - $517 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Costa Cancun 3.5*
Number of rooms: 358
Reservation Options:
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Also Known As:
Barcelo Costa Cancun Hotel Cancun
Barcelo Cancun
Gran Costa Real
Costa Real Cancun
Barcelo Costa Cancun Mexico
Hotel Style:
#36 Spa Hotel in Cancun
#38 Top resorts Hotel in Cancun
#42 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Costa Cancun staff and other travellers.
203 questions
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Questions? Get answers from Occidental Costa Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with an ocean view”
 of 5 bubbles sspoto95, 17 Feb 2017 | Read review
“if you want quiet,get a room far from the pool area.”
 of 5 bubbles josephf158, 17 Feb 2017 | Read review
“the value rooms don't have balconies, and are noisy, but you get what you pay for”
 of 5 bubbles karolynbermann, 15 Feb 2017 | Read review
“Request a terrace room if sitting on the balcony is important.”
 of 5 bubbles BobTennessee, 8 Feb 2017 | Read review
“We were on the 7th floor overlooking the pool and beach. Did the stairs 3-4 times a day. Great workout!”
 of 5 bubbles Shonce, 3 Feb 2017 | Read review
5 of 5