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Hotel Riu Caribe

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#44 of 181 Hotels in Cancun
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Riu Caribe
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7,206 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Caribe
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Showing 5,373: English reviews
New York City, New York
Reviewed 6 days ago NEW

This all Inclusive was amazing the grounds were beautiful the hotel gorgeous and the food and the staff amazing All inclusive is understated they had much to do at the hotel including babysitting for parents with young children. Nightly entertainment every night but not past midnight the hotel was very quiet at night so sleep was dreamy, We had the...

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7Thank debramferrara57
Reviewed 1 week ago NEW

Our room was filthy. There was pubic hair on the pillow cases, the curtains were ripped, the handle was about to fall of the sliding glass door and the tequila bottle had fallen off the wall. I wanted a new room and I really had to fight for it. They ended up giving us clean sheets and did move us...

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5Thank cthjohns
East Sussex
Reviewed 1 week ago

9 - 17th March 2017 had a lovely weeks holiday at the Rui Caribe. The staff were very helpful, the rooms spotlessly clean and the food was plentiful. The downside was the spring break was in full flow and the Americans were loud and in your face all day and most of the night. Spent our time around the quiet...

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3Thank nags2010
Reviewed 1 week ago via mobile

Beautiful hotel, friendly helpful staff , so clean and plenty of entertainment highly recommended ❤️Own beach very clean and waiters tended frequently with refreshments. Will definitely return to this hotel and resort.

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6Thank Tracy K
Bewdley, United Kingdom
Reviewed 1 week ago via mobile

Well !!!!! Where do you start. Hotel itself ok . Good fab. Beer and cocktails great. But .. . If you want a break where you can relax sunbathe and generally chill . FORGET IT . Noise is a severe issue . So are the spring breakers. Idiots that are paralytic loud obnoxious and generally idiots is a daily ....

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5Thank Elizabeth C
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Caribe, responded to this review

Dear guest, Many thanks for choosing RIU Hotels and Resorts for your holidays and sharing your experience with us. We appreciate the opportunity to respond. We are very sorry to read that other guests’ behavior made your stay less enjoyable. We can assure you that we do everything in our hands to ensure everyone at the hotel has a great...

Reviewed 1 week ago via mobile

Went here in March to get married in the wedding gazebo. Fantastic hotel the food is amazing and the staff can't do enough for you. The wedding was excellent everything went so well, stunning and beautiful. I cannot say anything bad about this location and hotel for a wedding , the wedding planner Laura did everything to make our day...

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8Thank Dawn B
Sheffield, United Kingdom
Reviewed 1 week ago via mobile

We arrived to this hotel on March 2nd for 11 nights, Check in is a bit chaotic but they bring you a cool drink while you do check in.We was given our room key and when we got there they had decorated it for my husband's birthday,unfortunately I am fussy and didn't like the fact that we was on the...

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10Thank Amanda_B199
Reviewed 1 week ago via mobile

24 hours ALL Inclusive : what can I say? Yes it is true! My holidays is about to end, tonight is the last night and I am already checking availability to come back in November! Everything has been simply perfect since the first day when we checked IN! All the staff has been genuine nice, friendly & professional! A big...

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11Thank LaraE14
Reviewed 1 week ago

Just returned on the 10th March 2017. Stayed here for two weeks in room 593. From the minute we arrived we were made to feel very welcome from the reception staff to the the man who took our bags up to our room. We had a fantastic view from our room ,over the pool and the beach. The staff could...

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7Thank Melanie A
Nottingham, United Kingdom
Reviewed 1 week ago

The view from our room was amazing, a full unrestricted view of the sea. I sat for a while each morning watching the sunrise and the pirate ship excursion lit up at nighttime circling around the beach. The mini bar and optics in the room were impressive as was the Steak and Buffet restaurant. We went to the Chinese restaurant...

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6Thank Rachel H

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
Located in Cancun's resort area. 9-Story building. On the beachfront. Complimentary sun loungers on the beach. 3 Km. /1.9 Miles from a shopping center. 4,5 Km/2.5 Miles from downtown Cancun. 21 Km/13.1 Miles to Cancun Int'l. Airport. Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Caribe

Address: Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $290 - $606 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Caribe 3.5*
Number of rooms: 506
Reservation Options:
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Also Known As:
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Resort Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico
Hotel Style:
#27 Family Hotel in Cancun
#32 Romantic Hotel in Cancun
#34 Spa Hotel in Cancun
#37 Top resorts Hotel in Cancun
#40 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Caribe staff and other travellers.
572 questions
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United Kingdom
5 months ago

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Questions? Get answers from Hotel Riu Caribe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would choose a room on one of the wings if you go to bed before midnight or the noise carries up from the lobby.”
 of 5 bubbles TracyS66, 27 Mar 2017 | Read review
“Ask for a room on the 5th floor or higher.”
 of 5 bubbles Stand-Alone, 27 Mar 2017 | Read review
“higher floors 8 or 9”
 of 5 bubbles JAA_MK, 26 Mar 2017 | Read review
“All rooms face the sea and the hotel was in a good location, near to the action but far enough away for a lovely beach holiday”
 of 5 bubbles dess49, 25 Mar 2017 | Read review
“room was very quiet”
 of 5 bubbles debramferrara57, 22 Mar 2017 | Read review
5 of 5