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    The Royal Islander All Suites Resort

    Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$16
    US$129
    US$113
    US$129
    US$129
    Traveller (1171)
    Room & Suite (421)
    Pool & Beach (265)
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    Overview

    • Excellent56%
    • Very good27%
    • Average8%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “paco's tacos” (35 reviews)
    “thomas moore” (38 reviews)
    Free Wifi
    Free Parking
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    3.5 Star Hotel
    All hotel details
    Offers from The Royal Islander All Suites Resort
    Special Offer: Cancun Spring Deal
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 10 May 2016

    Hard not to love Cancun beaches as they are most beautiful and not crowded. The Royal Islander location in the hotel zone is ok, a short bus ride to the "downtown" and not long from the airport. The facilities show their age and while I...More

    Review collected in partnership with this hotel
    Helpful?
    Response from Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort

    Dear Michael, Thanks so much for taking the time to give us a review of your stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give...More

    Reviewed 9 May 2016

    This is a great resort. The staff is SO friendly and very helpful. The rooms and the resort as a whole were very clean and well taken care of. I stayed here with my friend for a relaxing girls trip and we had a great...More

    Review collected in partnership with this hotel
    Helpful?
    Response from Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort

    Dear miriahspur, Thank you for your review. It's great to hear you had a great vacation with us. We're glad to read our staff's friendliness and cordiality covered your expectations. We hope to see you again very soon! Warm Regards

    Reviewed 9 May 2016

    Average service provided by front desk upon check in / check out , never gave us options to put cash bonds down while we saw others doing this, they took $500 USD off our credit card an took 3 days to refund after we checked...More

    Review collected in partnership with this hotel
    Helpful?
    Response from Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort

    Dear Samantha, Thanks so much for taking the time to give us a review of your stay. We take pride on our resort's cleanliness and for us is rewarding to learn you've noticed it during your most recent visit. We're also glad to see you...More

    Reviewed 8 May 2016

    visit again to Cancun and the Royals - another very enjoyable week enjoying good food, wonderful beach and pools. Service was extremely good., The friendliness of the personnel at the properties made the week speed by, too quickly for me and my friends.More

    Review collected in partnership with this hotel
    Helpful?1  
    Response from Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort

    Dear Peggy B, Thank you so much for writing about your recent stay with us. We're glad to see you enjoyed our staff's friendliness and our delicious dining options. It's great to see also that you liked our pools and the beautiful beach of the...More

    Reviewed 7 May 2016

    Always give the best and you can have back the best to you. We have a excellent experience in this hotel in especial the girls Liz Castillo our asistente counseling. Next time I like she be there for ours and we can account with her...More

    Review collected in partnership with this hotel
    Helpful?
    Response from Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort

    Dear Emilio, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Meeting Rooms
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Tennis Court
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$109 - US$233 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Family Hotel in Cancun
    • #23 Romantic Hotel in Cancun
    • #29 Spa Hotel in Cancun
    • #32 Top resorts Hotel in Cancun
    • #34 On the Beach Hotel in Cancun
    Photos
    Traveller (1171)
    Room & Suite (421)
    Pool & Beach (265)
    Dining (53)
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    Questions & AnswersAsk a question
    Hi, I am planning a trip with husband and I know the resort is not all inclusive. Is it located in the hotel zone?
    19 April 2017|
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    Christy M
    I have two questions. Is there snorkeling near the hotel? Can I upgrade my room?
    18 April 2017|
    Answer
    Response from Cristóbal G | Property representative |
    Hi, There are tours to take you to reefs or the MUSA, Underwater Museum in Cancun. But there are no snorkeling spots you can reach by swimming from the resort. If there are rooms available at your check-in time, it might... More
    0
    Votes
    izzydito
    Regarding the key pay system, am I able to use this for tips as well?
    14 April 2017|
    Answer
    Response from Cristóbal G | Property representative |
    Hello! Yes, you'll have a space in the ticket where you can set your desired tip. Warm Regards.
    0
    Votes
    Google Translation
    Room Tips
    "Use the Royal resorts shuttle service"
    Read review
    "The patio on the bottom floors are really nice and bigger than ours was, that might be my only recommendation."
    Read review
    "best views above 3rd floor."
    Read review
    "My only complaint would be the bathroom - the tub did not drain well."
    Read review