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The Royal Islander All Suites Resort

CancelonUS$110*
View Deal
#35 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$216*
US$110*
Great Deal
US$125*
US$166*
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The Royal Islander All Suites Resort
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1,940 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Islander All Suites Resort
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Showing 1,611: English reviews
Woodbury
Reviewed 14 March 2016

Prior to the last 2-3 years we have had exceptional service at the Islander. You are assigned a personal concierge whom we never met or were even contacted by. Our other problem this year was a housekeeping problem when our toilet overflowed. Housekeeping came up and merely mopped it, but didn't clean or sanitize it. I went to the resort...

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Helpful?
Thank gregoryn817
Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort, responded to this review

Dear Gregory, Thank you for taking time to post about our resort. We always strive to provide our guest with the highest satisfaction levels and we regret not achieving this goal with you. We've shared your comments with the appropriate channels so that our service may improve. If there's any further information you'd like to share with us so we...

Duncan, BC
Reviewed 14 March 2016

Ideally situated on the beach in Cancun. Lovely pools and sundeck. Large suites with large lanais; very comfortable and homey. The food and service is exemplary with many Mexican specialties on offer. Convenient grocery, take out counter, pizza delivery all on site.

Review collected in partnership with this hotel
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Helpful?
Thank Mary Kae S
Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort, responded to this review

Dear Mary Kae S, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

GA
Reviewed 7 March 2016

We have been going to the Royal Islander as members since 1995. The resort remains in excellent condition. The heated pool is great. All the employees are very friendly and cheerful. I will be sorry to see it sold in 2023.

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Helpful?
Thank FunSeekerGA
Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort, responded to this review

Dear FunSeekerGA, Thanks so much for writing a review about The Royal Islander. We love hearing from our members and their vacation experiences. We're glad to learn you've enjoyed your recent visit to Cancun and we can't wait to have you back on your next visit to your home away from home. Warm Regards,

Detroit, Michigan
Reviewed 6 March 2016

Immaculate property, friendly staff. Will continue to stay at Royal Resorts whenever possible. Staff was very friendly and helpful whether it was planning a local excursion of preparing a special item for dinner that was not on the menu

Review collected in partnership with this hotel
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Helpful?
Thank Rich H
Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort, responded to this review

Dear Rich H, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Highlands Ranch
Reviewed 5 March 2016

My wife and I were celebrating our 15 year anniversary and chose to stay at the Royal Islander because of a great experience we had at the Royal Mayan (no longer a Royal resort) years ago and were not disappointed. We absolutely loved the grounds and all of the greenery. The rooms are spacious with large balconies. We love playing...

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Helpful?
Thank michaelmJ6816ZG
Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort, responded to this review

Dear michaelmJ6816ZG, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed your recent stay and that you had a relaxed experience. For us is very important to guarantee our guests and visitors rest quality during their visit. We know TripAdvisor's community will appreciate your comments as much as we do. We look forward...

Reviewed 4 March 2016

The Royal Islander is a great place to stay. The suites are large, tasteful and very comfortable with beautiful views of the sea. The Resort is impeccably clean, the staff are well trained, courteous and most are bi lingual which made our stay easy and uncomplicated. Good value for money and a fantastic place to holiday for people of all...

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Helpful?
1Thank WAYNE G
Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort, responded to this review

Dear Jennifer and Wayne: Thank you for taking the time to post your review about our resort. We take pride on our resort's cleanliness and for us is rewarding to learn you've noticed it during your most recent visit. We're glad to learn you've enjoyed your stay at Royal Resorts and we look forward to welcoming you back soon. Warm...

Bristol, Connecticut
Reviewed 3 March 2016

Beautiful place! The accommodations are excellent with wonderful views, extremely clean and friendly staff! We have been going to Cancun for 20 years and can't wait until the next year! I recommend any of the Royals!!!

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Helpful?
Thank Cheryl Y
Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort, responded to this review

Dear Cheryl Y, Thanks so much for writing a review about your stay. We're glad to be part of your vacation memories for these first 20 years and we thank you for your continued loyalty. You can't give us any higher honor than a return visit, and we look forward to seeing you again soon. Best Regards.

Reviewed 2 March 2016

Continue to return to enjoy our 2 weeks. Brought family and grandkids. All had wonderful time. The Owner Taco Party should not be missed. Resort continues to be well maintained. Staff excellent as always. Service staff have become friends.

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Helpful?
1Thank Richard S
Cristóbal G, Online Community Care Coordinator. at The Royal Islander All Suites Resort, responded to this review

Hi Richard S, Thanks for your review, as well as your loyalty. We love hearing from our return guests about their vacation experiences. It sounds like you were able to enjoy the Taco Party and our Staff's warm service. You couldn't give us any higher compliment than a return visit, and we look forward to seeing you again soon! Warm...

Boise, Idaho
Reviewed 1 March 2016 via mobile

Our friends have timeshare here so my wife and I have been here twice. It is a beautiful resort, kept very nice, friendly staff , clean rooms. We have done a whole villa which is the way to go, and we have done a lock off which is essentially a hotel room. We love the resort and the beach here....

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Helpful?
1Thank Teamseip
Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort, responded to this review

Dear Teamseip, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Phoenix, Arizona
Reviewed 1 March 2016

What an enjoyable sojourn and it was my first time there. I especially want to acknowledge Angel Cardena who was very attentive to detail, friendly and courteous. He graciously assigned me to a room with a fantastic view of the sea. My room even featured a Romeo and Juliet balcony where I could bring a chair to take in the...

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Helpful?
Thank Eleni D
Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort, responded to this review

Dear Eleni D, Thank you for taking time to post about our resort. We always strive to provide our guests with the best service available through our hosts and it's an honor to learn Angel went the extra mile with his service. We'll make sure to personally praise him for leaving a great impression in you. We look forward to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Islander(R)is nestled on the beach and offers enchanting views of the Caribbean and the Nichupte Lagoon. Seek a moment of solitude at sunrise and enjoy blissful hours in the warm sun. ... more   less 

Additional Information about The Royal Islander All Suites Resort

Address: Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $69 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Royal Islander All Suites Resort 3.5*
Number of rooms: 179
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Vacatia, Hotwire, Cancelon, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your The Royal Islander All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Islander Hotel Cancun
Royal Islander Hotel Cancun
Hotel Style:
#10 Family Hotel in Cancun
#23 Romantic Hotel in Cancun
#28 Spa Hotel in Cancun
#30 Top resorts Hotel in Cancun
#32 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Islander All Suites Resort staff and other travellers.
149 questions
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Questions? Get answers from The Royal Islander All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms have an ocean view. Some view the ocean and the bay.”
Tmc48, 25 May 2017 | Read review
“Needs new pillows and beds and rooms are dated, but big”
985lilliev, 21 May 2017 | Read review
“All rooms have a beautiful view unlike some other resorts where you may or may not have a good ocean view, a huge bonus knowing you will have a room with a view!”
500kenb, 16 May 2017 | Read review
“Higher up is a better view but if you have children you might want a lower room that walks out to the pool. Elevators are available, as are ramps and pool lifts by request for handicapped to get in and out of the pool. ”
pamelar864, 15 May 2017 | Read review
“Sorry, everything was great. ”
williamlT4523KD, 8 May 2017 | Read review
5 of 5
Cancelon
US$110* /night
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Booking.comUS$125
Vacatia.comUS$166
AMOMAUS$216
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Prices are for 1 room, 2 adults
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