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The Royal Caribbean

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Traveller (1453)
Pool & Beach (471)
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Rooms
Nov. 25Nov. 26
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent56%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible4%
Certificate of Excellence
GreenLeaders Silver level
The Royal Caribbean(R) Nestled between a magnificent stretch of powder-white sand and lovingly tended tropical gardens, our two resorts offer an exceptional collection of services... And twice the fun. Escape to paradise. Sink your toes into soft white sand that's always cool to the touch and listen to the murmur of the waves. Start the day with a swim in the pool, work out in the gym or sign up for tennis.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Wheelchair Access
Meeting Rooms
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Room features
Kitchenette
Suites
Non-Smoking Rooms
Family Rooms
Air Conditioning
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Value
Family Resort
HOTEL CLASS
Hotel links
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Special Offer:Package Deal
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Reviews (2,518)
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1,980 results
Traveller rating
1,135
532
187
55
71
Traveller type
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LanguageEnglish
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1,135
532
187
55
71
Show reviews that mention
All reviews tradewinds restaurant time share living room full kitchen captain's cove thomas moore daily maid service timeshare resort el conquistador personal concierge free shuttle nice resort welcome home shuttle service hotel zone bit dated room key
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1 - 5 of 1,980 reviews
Reviewed today via mobile

I had the opportunity to take a quick trip for an extended weekend. I found a good price at this hotel and decided to give it a shot. I usually stay in all inclusives, but this time I wanted to stay at a property and...More

Thank 139scotto
Reviewed yesterday via mobile

Our experience from start to finish was bad with this hotel. The check in service the worst I’ve ever come across. It appeared to us the staff are not allowed to make any decisions and nobody in charge. Every question we had we had to...More

Thank loucud
Response from jcgalindof, Online Community Care Coordinator at The Royal CaribbeanResponded today

Dear Loucud Thank you for taking the time to post about our resort. We're sorry to learn about your experience at the front desk. We're sharing your comments with the Guest Services Management so that our service may improve. Please accept a sincere apology for...More

Reviewed 2 days ago

I’ve been coming to the royal Caribbean for 5 yrs, I love the area, restaurants are great, the breakfast buffet is my favorite. So much to do in the surrounding area, excursions and adventures. The hotel has many fun activities, yoga, ceramic painting, or just...More

1  Thank Sherry B
Reviewed 3 days ago

This is really a condo type building with timeshare units that are now being marketed as hotel space. We enjoyed it the many times we came but did not expect room service and other hotel amenities because it was not a hotel in our mind....More

Thank John G
Reviewed 3 days ago via mobile

I reserved a room on Travelocity at the Royal Caribbean for one night before our fight home from vacation. It was not clear this is a time share vacation club property. There was one restaurant. The rooms given to non-members did not have balconies but...More

Thank Scubadeb09
Response from Sandra_MRL, Online Community Care Agent at The Royal CaribbeanResponded yesterday

Dear Scubadeb09, Thank you for taking the time to review your recent stay with us. We're very careful about listing the amenities in the resort on our website and our business partners' websites and we're disappointed to hear that your stay fell below your vacation...More

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Questions & Answers
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Dave P
November 3, 2018|
Answer
Response from Mellie468 | Reviewed this property |
No but the grocery store near Coco Bongo does. Or just hop on the bus and grab a few things and hop back on to get back.I think it's called Selecto Chedraui Cancún Zona Hotelera.
0
Votes
SalocinV
October 29, 2018|
AnswerShow all 4 answers
Response from Sandra_MRL | Property representative |
Hi Salocin V, We recommend you to book Thomas More Travel, our on-site travel agency for your airport transportation. Reserve in the following link: thomasmoretravel com/cancun-airport-transfer Let me know if you have... More
1
Vote
Room Tips
"We like 8th floor best but not sure why!"
ottolaghi
3 days ago
Read review
"Aircondition is powerful but also somewhat noisy."
Explore08718538800
3 days ago
Read review
"Ask for a room with both ocean and lagoon views, to enjoy both sunrises and sunsets!"
DMurray1964
6 days ago
Read review
"We prefer ground level at the pool or ocean view"
MikeClarke2018
1 week ago
Read review
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PRICE RANGE
US$73 - US$284 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal caribbean hotel cancunroyal caribbean hotel cancuncancun caribbean resort royalroyal caribbean resort cancunroyal carribeancaribbean royal
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
207
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