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Hotel Hacienda de Castilla

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Traveller (60)
Room & Suite (126)
Pool & Beach (29)
Overview
  • Excellent20%
  • Very good38%
  • Average24%
  • Poor9%
  • Terrible9%
Travellers talk about
“hotel zone”(10 reviews)
“bus routes”(2 reviews)
“per night”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
3 Star Hotel
All hotel details
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (227)
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1 - 5 of 81 reviews
Reviewed May 30, 2018

this vacation is truly an unforgettable experience, had a lovely time including a relaxing massage by Leslie and Viviana at the Hotel Spa, and I highly recommend them for anyone who is looking for a similar experience

Thank seemarampartap
Reviewed March 3, 2018 via mobile

The whole Hotel is old and need some refurbishment, we spend two nights there and payed a cheap price for it. Don't expect a luxus hotel or anything else. The Pool also looks a bit old, but get cleaned every morning. There are everytime Taxis...More

Thank Tim K
Reviewed February 15, 2018

Resort was not very clean, bathroom was dirty and had hair in the corners of the wall, sheets were dingy, had to call the front desk 3 times to get a bathroom. No Beach, the best thing was the massage by adelle, and the breakfast,...More

Thank seabronbowler
Reviewed December 27, 2017 via mobile

The place is cheap, clean and safe. Plus the pool table and on site restaurant was nice. However the WiFi was not working at the time I was there. This is a major problem for any traveler. There is strip club a block away too....More

Thank Steven V
Reviewed December 5, 2017

A very functional, interesting looking hotel. All of the bottom level rooms seem to be used for storage. The habitable rooms are okay with large beds and hot water. The restaurant is a highlight, with great food and drinks. The pool was nicely kept, and...More

Thank StuartandDenese
View more reviews
About
Hotel class
Hotel class
Hotel Style
Best Value
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
43
Price range
US$19 - US$57 (Based on Average Rates for a Standard Room)
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Best Value
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Best Value
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
43
Price range
US$19 - US$57 (Based on Average Rates for a Standard Room)
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel class
Hotel class
Hotel Style
Best Value
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
43
Price range
US$19 - US$57 (Based on Average Rates for a Standard Room)
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Add Photo Photos
Traveller (60)
Room & Suite (126)
Pool & Beach (29)
Dining (28)
Amenities (28)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
Chelsea P
November 18, 2016|
Answer
Response from Diego C | Property representative |
Greetings: We have a the beach of Puerto Juarez around half an hour walking distance from the hotel. The best ones are around 20 minutes on bus. Theres a bus stop 1 block away from the hotel
0
Votes
Google Translation
RalphES
October 22, 2016|
Answer
Response from Diego C | Property representative |
Greetings, yes we have wheelchair accesible rooms, just when your make your reservation please add the observation . If you need anyhting else please get in contact with us
1
Vote
Google Translation
Room Tips
"Rooms are not quiet, and service is sun-standard, wasted my money"
Read review
"If you are going to stay here, ask to be close to the boiler so you will have hot water!!"
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"If you want to have an uninterrupted wi-fi, take a room close to the reception!"
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"The rooms are around an internal quadrant. I would ask for quiet air con....if you don't get it straight..."
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