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Hotel Hacienda de Castilla

Traveller (61)
360
Panoramas (5)
Pool & Beach (29)
About
Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Airport Transportation
Banquet Room
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
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Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Budget
Safe
HOTEL CLASS
Reviews & more
231Reviews
300Photos
11Q+A
28Room tips
Traveller rating
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  • 82
  • 57
  • 22
  • 22
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Popular mentions
this vacation is truly an unforgettable experience, had a lovely time including a relaxing massage by Leslie and Viviana at the Hotel Spa, and I highly recommend them for anyone who is looking for a similar experience
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The whole Hotel is old and need some refurbishment, we spend two nights there and payed a cheap price for it. Don't expect a luxus hotel or anything else. The Pool also looks a bit old, but get cleaned every morning. There are everytime Taxis in front of the Hotel. At least the
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Resort was not very clean, bathroom was dirty and had hair in the corners of the wall, sheets were dingy, had to call the front desk 3 times to get a bathroom. No Beach, the best thing was the massage by adelle, and the breakfast, very disappointed, spent 1400 dollars for the
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The place is cheap, clean and safe. Plus the pool table and on site restaurant was nice. However the WiFi was not working at the time I was there. This is a major problem for any traveler. There is strip club a block away too. Sooo if you’re into that, the location is prime.
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A very functional, interesting looking hotel. All of the bottom level rooms seem to be used for storage. The habitable rooms are okay with large beds and hot water. The restaurant is a highlight, with great food and drinks. The pool was nicely kept, and secure. Very safe,
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorHotel Hacienda de Castilla
The Standard Double Room at the Hotel Hacienda de Castilla
Professional photo exclusively commissioned by TripAdvisorHotel Hacienda de Castilla
The Standard King Room at the Hotel Hacienda de Castilla
DUCHA
room
Habitacion
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12345625
How long of a walk is it to the beach?
Greetings: We have a the beach of Puerto Juarez around half an hour walking distance from the hotel. The best ones are around 20 minutes on bus. Theres a bus stop 1 block away from the hotel
0 votes
Greetings, yes we have wheelchair accesible rooms, just when your make your reservation please add the observation . If you need anyhting else please get in contact with us
1 vote
Hello, we have this hotel booked, but need to cancel booking.
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123
"Rooms are not quiet, and service is sun-standard, wasted my money"
"If you are going to stay here, ask to be close to the boiler so you will have hot water!!"
"If you want to have an uninterrupted wi-fi, take a room close to the reception!"
"The rooms are around an internal quadrant. I would ask for quiet air con....if you don't get it straight away."
"Good for quick night halt , not for a vacation.All rooms over look the courtyard"
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PRICE RANGE
US$20 - US$40 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
43
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