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GR Caribe by Solaris

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Traveller (3231)
Pool & Beach (678)
Room & Suite (601)
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Overview
  • Excellent51%
  • Very good30%
  • Average10%
  • Poor5%
  • Terrible4%
Travellers talk about
“marco polo”(294 reviews)
“las fuentes”(80 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Rooms
Jul. 8Jul. 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,459)
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All reviewsmarco polobogavante restaurantlas fuentesroyal sidesister resort next doorocean viewtime sharelobby barnightly showsentertainment staffbottled watersenor frogsall inclusive resorthot dogsa lot of funhave a good timetimeshare presentation
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1,461 - 1,465 of 2,824 reviews
Reviewed May 16, 2013

This was our second stay at the Caribe. Service still excellent but the food has gone downhill somewhat. Watch yourself on the pool patio when there is water - we saw people slipping/falling daily. And, now there is a charge of $15/day for Wi-Fi -...More

Thank javaeve
Response from Solaris H, Social Media Manager at GR Caribe by SolarisResponded August 2, 2013

Thank you for your comments. Thank you for pointing out the kindness of our staff specially Juanita, Giovanni, Bernardino, Luis, Abigail, Manuel and David. We are sorry we could not fulfill your expectations this time. We are currently working in the quality and variety of...More

Reviewed May 16, 2013

My friends and I went before we graduated college for 6 days and this was a great way to celebrate graduation. Our rooms were beautiful and sitting from my bed I had a beautiful view of the ocean. When we walked in they greeted us...More

2  Thank Justine B
Response from Solaris H, Social Media Manager at GR Caribe by SolarisResponded May 27, 2013

On behalf of GR Caribe by Solaris, we want to thank you for reviewing our resort property and sharing your experience while staying with us. Customer service is one of our main priorities and we thank you for your kind comments of our staff. We...More

Reviewed May 12, 2013

My wife and I spent 6 days in the begining of May 2013. In our opinion they exceeded our expectations because the property was very well maintained; and the food was varied as well as delicious. Moreover, the Lobster dinner was outstanding. Not to mention,...More

3  Thank efigu30
Response from Solaris H, Social Media Manager at GR Caribe by SolarisResponded August 2, 2013

Thank you for taking the time to write this review. We are pleased to know your stay with us was good. Thank you for pointing out how great our staff is specially Fernanda and Ángel. In your next visit do not hesitate to ask at...More

Reviewed May 10, 2013

I spent 9 days at this hotel with my husband and 2 adolescent daughters. Firstly the hotel is a nice size, not a factory, and the facilities are more than adequate. The rooms are a very good size for 2, but a bit of a...More

3  Thank vcraigdefl
Response from Solaris H, Social Media Manager at GR Caribe by SolarisResponded August 2, 2013

Thank you for taking the time to leave this review. We are glad to know you had a pleasant stay with us and that you could enjoy both of our properties. We hope to see you back in a near future ! Kind Regards, Hoteles...More

Reviewed May 8, 2013

This was a really good hotel with good service. I would use it again. Taking a back room was better for me. it was a lot quieter. Hotels are always noisy and i do not have a problem with that. People want to let their...More

Thank JeffMillsGuatemala
Response from Solaris H, Social Media Manager at GR Caribe by SolarisResponded July 30, 2013

Thank you for your comments. We are happy to know you enjoyed your stay with us. We hope to see you back in a near future ! Kind Regards, Hoteles Solaris de México ^T

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$189 - US$559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Cancun
#29 Romantic Hotel in Cancun
#29 Luxury Hotel in Cancun
#29 Top resorts Hotel in Cancun
#31 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$189 - US$559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Cancun
#29 Romantic Hotel in Cancun
#29 Luxury Hotel in Cancun
#29 Top resorts Hotel in Cancun
#31 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3231)
Pool & Beach (678)
Room & Suite (601)
Dining (393)
Amenities (181)
Family and Play Areas (39)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
calivalley92
June 11, 2018|
AnswerShow all 3 answers
Response from SolarisHotels | Property representative |
Hi! You can bring your own! See you soon!
1
Vote
01Shelly64
May 10, 2018|
Answer
Response from SolarisHotels | Property representative |
Hi Ms. Shelly! We are very sorry for the situation you experienced at GR Solaris, we are sure their Management will contact you shortly. Best Regards
0
Votes
spstokes
April 30, 2018|
AnswerShow all 2 answers
Response from SolarisHotels | Property representative |
Hi Ms. Stokes! Thanks for reaching out to us! Your request is already in our system and we'll do our best to honor it, we do have very few balconies but we always tr to fulfill all requests, ocean view however does have an... More
0
Votes
Google Translation
Room Tips
"The one bedroom suite has a couch cushion on a built in concrete couch...in my opinion not suitable for..."
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"Excellent activities, locations, service for Families with children. It is also very fun for singles."
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"Remember you are not in the room that much, any room is perfect."
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"GO DOWN THE STREET TO HARD ROCK for quality, service and exceptional food."
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