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Comfort Inn Cancun Aeropuerto

Booking.comUS$60*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Comfort Inn Cancun Aeropuerto
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763 Reviews from our TripAdvisor Community

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Showing 404: English reviews
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Hong Kong, China
Reviewed yesterday NEWvia mobile

We Would not stay in any airport hotel only if we had to catch the early flight which we need travel all the way up from playa del Carmen . This hotel is very basic , but we knew it well as we just looking for few hour sleep and a bath after the snorkeling tour. The shuttle service to...

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Helpful?
Thank playeemobil
Aylesbury, United Kingdom
Reviewed 3 days ago NEWvia mobile

Good location close to airport. Good rooms, effective air conditioning. Good size showers. Good basic breakfast. Car park small but adequate. 3rd floor upwards offer some views of lagoon. Wifi patchy.

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Thank PJJBDVLJ
Reviewed 3 days ago NEW

The shuttle is a scam. They make it fairly difficult just to reserve it. Then they do not show up at their scheduled time (only hourly). Then they do not reimburse you for taxi fare when they failed to perform. Seemed like the hotel might be even working with the taxi drivers in the scam. Airport assistance people were pretty...

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Thank Jim M
Anchorage
Reviewed 3 days ago NEW

We booked this hotel on Expedia. We filtered our search results by requesting hotels with free airport shuttles. This hotel was included in the results. On our printed receipt, it provided that there was a free one way shuttle between the airport and the hotel. When we arrived in Cancun, we called the hotel. They said that no shuttle would...

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Helpful?
Thank alaskantravelnut
New Westminster, Canada
Reviewed 5 days ago NEWvia mobile

12 minutes from the Cancun airport works great if you have an early flight out to catch. The staff were very friendly and helpful and we lucked out getting the last room available. There's a very reasonably priced restaurant off the lobby and an upper floor bar. The chicken Caesar with toast was tasty but the wings were super dry...

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Helpful?
Thank Sandra V
Oakland, CA
Reviewed 1 week ago

Our flight was scheduled to arrive at 10:15PM and we planned to take the ferry to Isla Mujeres in the morning, so this hotel worked well for us because it was close to the airport and provided a free shuttle. We did make a shuttle reservation 24 hours ahead as directed on our booking receipt and the hotel did pick...

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Thank thinktravelCA
Los Angeles, California
Reviewed 1 week ago

We just stayed at The Comfort Inn near the Cancun Airport. We had an early flight out yesterday. Upon arriving, they asked for payment upfront. We said please reserve the total amount on our credit card in order for us to spend our last pesos on checkout to which they replied "no". Then we asked about the shuttle from and...

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Helpful?
Thank CAtraveller32655
Reviewed 2 weeks ago

First, the shuttle. I had written them in advance, in Spanish. They responded with the location where the shuttle would be waiting and a number to call if we were late for some reason. The driver was there right on time and he was super nice! Especially since the 4th member of our party arrived separately and at a different...

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Helpful?
Thank Sharon B
Reviewed 2 weeks ago via mobile

The shuttle service is a fraud. And the people in front desk had very bad manners. Need to check the recruitment. process. In general a hotel highly over rated. The service in general is poor and the elevator is not working well. The room... acceptable

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Helpful?
Thank Cynthia P
Moose Jaw, Canada
Reviewed 2 weeks ago

I stayed here twice a week apart. I have mixed feelings about this review as the staff I met were very friendly. Both times bellmen were helpful as well as the front desk. The rooms are “OK” The furnishing not bad and the rooms were clean. The shower is a waste of time as there is zero pressure even at...

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Helpful?
Thank Saskwatches

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff

Additional Information about Comfort Inn Cancun Aeropuerto

Address: Carr. Cancun/Aeropouerto M 4 L 5, Cancun 77504, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $97 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn Cancun Aeropuerto 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
Comfort Inn Cancun Aeropuerto Hotel Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Cancun Aeropuerto staff and other travellers.
18 questions
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Questions? Get answers from Comfort Inn Cancun Aeropuerto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were told that the WiFi only worked near the front desk, but my son got it in our room! I think we were about the 3rd floor.”
H8481FVsharonb, 14 Apr 2017 | Read review
“Don't stay close to the elevators, they are very old and make awful noises all night!”
taralynd, 16 Mar 2017 | Read review
“2nd floor has a common sitting area with sofas and good WIFI reception.”
Advil, 11 Mar 2017 | Read review
“Wouldn't expect to find a good room in this hotel.”
sharonc575, 10 Mar 2017 | Read review
“They said they were making improvements, but we didn't see any work.”
marthabutler, 16 Feb 2017 | Read review
5 of 5
Booking.com
US$60* /night
View Deal
TripAdvisorUS$60
ComfortInns.comUS$71
Expedia.comUS$61
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*Disclaimer
Prices are for 1 room, 2 adults
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