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    JW Marriott Cancun Resort & Spa

    Blvd. Kukulkan, Km 14.5 | Lote 40-A, Zona Hotelera, Cancun 77500, Mexico
    +1 855-821-4553
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    2017-12-24 2017-12-25
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     31 people are viewing this hotel
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    US$1,169
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    Traveller (3272)
    Pool & Beach (771)
    Room & Suite (675)
    Overview
    • Excellent72%
    • Very good19%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “sedona grill” (358 reviews)
    “casa magna” (345 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (4,481)
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    11 - 15 of 3,912 reviews

    Reviewed 1 week ago

    Hotel location is excellent. Staff behavior is so good. But There is maintenance activity going on. So you might get disturbed during day time. Try to get the room on upper floor so there will be less noise.More

    1  Thank Deep4103
    Response from MarriottCancun, Manager at JW Marriott Cancun Resort & SpaResponded 4 days ago

    Dear Deep4103, Thank you for staying at JW Marriott! We are happy to know that you had a very pleasant stay. We believe in hosting our guests with excellent service, luxury, and the highest quality standards. Our property is currently undergoing major renovations, we apologize...More

    Reviewed 1 week ago

    I stayed at the JW Marriott with my husband in mid May 2017. There isn't much I can say that others haven't already shared with you. We stayed in room 833 which overlooks the adult pool area. We found our accommodations to be comfortable and...More

    Thank howmuchlonger
    Response from MarriottCancun, Manager at JW Marriott Cancun Resort & SpaResponded 1 week ago

    Dear howmuchlonger, Thank you for staying at JW Marriott! We are happy to know that you had a lovely stay with us and a great vacation in Cancun. Hosting our guests with excellent service and the highest quality standards are our priorities. I’m glad that...More

    Reviewed 1 week ago

    Located in the middle of the hotel zone in Cancun, and adjacent to the other Marriott property in the area. Most of the restaurant and shopping area is a bit further north, but it is less than a 10 minute walk to Aquaworld - the...More

    Thank zu23
    Response from MarriottCancun, Manager at JW Marriott Cancun Resort & SpaResponded 1 week ago

    Dear zu23, Thank you for staying at JW Marriott and for your loyalty as a Marriott Rewards member. We are happy to know that you had a lovely stay with us and a great vacation in Cancun! We believe in hosting our guests with excellent...More

    Reviewed 1 week ago

    We spent the Thanksgiving holiday at the JW and had a wonderful time. From the time of check-in to departure, our time was excellent. We rented a cabana for 4 of 5 days - this is must as this gives you beautiful view of the...More

    Thank Stuart A
    Response from MarriottCancun, Manager at JW Marriott Cancun Resort & SpaResponded 1 week ago

    Dear Stuart A, Thank you for staying at JW Marriott and for your loyalty as a Marriott Rewards Lifetime Platinum member! We are happy to know that you had a lovely stay with us and a very relaxing time in Cancun. We believe in hosting...More

    Reviewed 1 week ago

    I decided to spend my 65th birthday at the JW Cancun Resort & Spa in late November. I had been to Cancun back in 1991. Cancun has the best white sand beaches and turquoise blue water of anywhere I have ever been. A number of...More

    1  Thank Ken A
    Response from MarriottCancun, Manager at JW Marriott Cancun Resort & SpaResponded 1 week ago

    Dear Ken A, Happy 65th birthday! Thank you for staying at JW Marriott and sharing your experience with us. We are happy to know that you had a lovely stay and a great vacation in Cancun. Providing an excellent service and the luxury of our...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$258 - US$894 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Cancun
    • #10 Top resorts Hotel in Cancun
    • #11 On the Beach Hotel in Cancun
    • #11 Spa Hotel in Cancun
    • #11 Luxury Hotel in Cancun
    • #16 Family Hotel in Cancun
    • #26 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 448
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, West Indies, Booking.com, Orbitz, Hotwire, Travelocity, Cancelon, getaroom.com, TripOnline SA and Evoline ltd so you can book your JW Marriott Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Jw Marriott Cancun Hotel Cancun ,
    • Jw Marriott Cancun Resort ,
    • Cancun Marriott
    Add Photo Photos
    Traveller (3272)
    Pool & Beach (771)
    Room & Suite (675)
    Dining (175)
    Hotel & Grounds (1852)
    Bathroom (69)
    Business Centre & Event Rooms (12)
    Family and Play Areas (6)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    DunnTrips12
    13 December 2017|
    Answer
    Response from sdgirl2011 | Reviewed this property |
    I would be concerned in case your baby needs medical care where the nearest facilities maybe. My cousin was injured nearby and the private hospital that took care of her required a significant amount of money for deposit... More
    0
    Votes
    SharieChicago
    9 December 2017|
    Answer
    Response from MarriottCancun | Property representative |
    Dear SharieChicago, Please send us a PM so we can contact you with our concierge email.
    0
    Votes
    Room Tips
    "all rooms are wonderful, they are being completely upgraded right now"
    Read review
    "All rooms have great view. The higher the floor the better"
    Read review
    "Suites are closest to pool/beach, but no direct access to lobby from 2nd floor rooms"
    Read review
    "Rooms facing the main pools are better."
    Read review
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