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2017-09-03 2017-09-04
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    JW Marriott Cancun Resort & Spa

    Blvd Kukulkan, Km 14.5 | Lote 40-A, Zona Hotelera, Cancun 77500, Mexico
    Hotel website
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    Best prices for your stay
    2017-09-03 2017-09-04
    US$249
    US$211
    SAVE US$38
    US$249
    US$249
    Traveller (3128)
    Pool & Beach (745)
    Room & Suite (657)
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    Overview
    • Excellent71%
    • Very good20%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “sedona grill” (330 reviews)
    “casa magna” (455 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from JW Marriott Cancun Resort & Spa
    Special Offer: Receive $50 resort credit
    Hotel packages
    Hotel deals
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    Rooms
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,290)
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    There are newer reviews for JW Marriott Cancun Resort & Spa
    See the most recent reviews

    1,351 - 1,355 of 3,752 reviews

    Reviewed 14 October 2015 via mobile

    Service is outstanding but drinks and roomservice are way overpriced even for American standards. Taxis in and out of the hotel will charge you 3x the rate, you are better off walking across the street to catch a ride or eat a snack. Not very...More

    1  Thank carlos1tapia
    Response from MarriottCancun, Manager at JW Marriott Cancun Resort & SpaResponded 16 October 2015

    Dear Carlos Tapia, Thank you for in advance for posting your comments on Trip Advisor, your valuable feedback is very important for us as to keep comparable pricing with about same category's hotels however will be reviewed, regarding Taxis, would send a note to the...More

    Reviewed 14 October 2015

    We stayed for a couple of nights last year and returning this weekend. 100% chance of rain each day but no matter, our stay last year was perfect and we are looking forward to a couple of nights of margaritas and excellent food and service...More

    1  Thank jsek33
    Response from MarriottCancun, Manager at JW Marriott Cancun Resort & SpaResponded 16 October 2015

    Dear Jsek33, Excellent news! It is great you are coming back to Cancun and staying with us! I am sure you will have an excellent time; please ask for the Margarita at the JW Lobby bar, simply amazing and you will love it, also, please...More

    Reviewed 12 October 2015

    This was our first trip to Cancun, and to the JW. We could not have asked for a more pleasant experience. Every single staff member of the hotel ... the front desk and concierge, restaurant and pool, the spa .... every single person was amazingly...More

    3  Thank Cyrus C
    Response from MarriottCancun, Manager at JW Marriott Cancun Resort & SpaResponded 14 October 2015

    Dear Cyrus C Thank you for staying with us, and also for sharing your experience, is very nice to know that you had a great time. I am happy to know that you take very pleasant memories home about your stay here. I will make...More

    Reviewed 12 October 2015 via mobile

    From the time you walk in the staff knows your name. They are there to please & make sure your stay is enjoyable. They go out of their way to please.....Everything from the spa to the restaurants to bars to the pool service to housekeeping....More

    1  Thank Kendra Y
    Response from MarriottCancun, Manager at JW Marriott Cancun Resort & SpaResponded 14 October 2015

    Dear Kendra Y Thank you for staying with us, I am very happy you felt like home and that your stay was pleasant and enjoyable. The staff loves to go beyond guests expectations to create amazing memories. I am glad you enjoy every part of...More

    Reviewed 10 October 2015 via mobile

    This resort takes #1 in customer service! Everyone there is beyond amazing! From the rooms to all the amenities they are definitely #1! We are looking forward to visiting again soon! We HIGHLY recommend this beach front resort to everyone who is looking for beauty...More

    1  Thank minmoi
    Response from MarriottCancun, Manager at JW Marriott Cancun Resort & SpaResponded 14 October 2015

    Dear Minmoi I am so happy to know that you spend great time here with us and that you are ranking us as #1, our associates go beyond to take care of every detail and make the guests feel comfortable like if they were at...More

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    The Ritz-Carlton, Cancun
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    #5 of 175 hotels in Cancun
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$221 - US$712 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Cancun
    • #11 Top resorts Hotel in Cancun
    • #12 Spa Hotel in Cancun
    • #12 On the Beach Hotel in Cancun
    • #12 Luxury Hotel in Cancun
    • #19 Family Hotel in Cancun
    • #26 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 448
    • Reservation Options
    • TripAdvisor is proud to partner with HotelPower, Priceline, Marriott, Orbitz, Booking.com, Hotels.com, TravelUp, Travelocity, Expedia, TripOnline SA, Hotwire, Cancelon, Agoda, Evoline ltd, getaroom.com and HotelQuickly so you can book your JW Marriott Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Jw Marriott Cancun Hotel Cancun ,
    • Jw Marriott Cancun Resort ,
    • Cancun Marriott
    Add Photo Photos
    Traveller (3128)
    Pool & Beach (745)
    Room & Suite (657)
    Dining (170)
    Hotel & Grounds (1769)
    Bathroom (69)
    Business Centre & Event Rooms (15)
    Family and Play Areas (6)
    Nearby
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    .46 km away
     
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    .70 km away
     
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    .35 km away
     
    Marriott Cancun Resort
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    .17 km away
     
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    Ask a question
    Questions & Answers
    Mark M
    19 August 2017|
    Answer
    Response from Dimpy1234 | Reviewed this property |
    Hi, I travelled with my husband, so I have no idea about day care. Sorry I could not be of any help.
    0
    Votes
    Sin15f
    11 August 2017|
    AnswerShow all 2 answers
    Response from nani0229 | Reviewed this property |
    with the resort service it's about $18 USD and from the center to the hotel about $11 USD
    1
    Vote
    nr_clark
    17 July 2017|
    AnswerShow all 3 answers
    Response from Carl L | Reviewed this property |
    No, but the Hard Rock hotel is next to it and sometimes they have a band at their pool and some of the sound may echo to part of the beach. Otherwise pretty tame and quiet.
    1
    Vote
    Room Tips
    "Ocean View was fine"
    Read review
    "Oceanview on higher floors. We enjoyed easy access to the pool."
    Read review
    "All the floors have views-- top floors are obviously a little better"
    Read review
    "Rooms on the south side of the hotel are a little more quiet and have great views of Ocean and Lagoon"
    Read review
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