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Park Royal Cancun

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Traveller (2963)
Pool & Beach (696)
Room & Suite (473)
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Overview
  • Excellent42%
  • Very good34%
  • Average14%
  • Poor5%
  • Terrible5%
Travellers talk about
“italian restaurant”(278 reviews)
“presidential suite”(140 reviews)
“el mirador”(44 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Rooms
Jun. 10Jun. 11
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,911)
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Traveller rating
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271
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162
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All reviewsitalian restaurantpresidential suiteel miradorupper poolmurphy bedla isla mallla verandanachosentertainment staffadult poolmall across the streethot dogsbuffet foodspring breakbeautiful beachlobby barthe wait staff
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11 - 15 of 1,908 reviews
Reviewed April 18, 2018

we have been going here for 14 yrs sometimes twice a year Very disappointed that the new manager has decided to move bartenders around on a revolting schedule. Some bartenders are just made for certain places like Mario is made for upper pool bar as...More

Thank larrysK3109OG
Response from Luz del Carmen R, Gerente at Park Royal CancunResponded April 21, 2018

Dear Guest, First and foremost, we would like to express our gratitude for staying at Park Royal Cancún, one more time. Our mission is to make your stay as pleasant as possible. For that reason, we welcome all of your feedback as it will permit...More

Reviewed April 18, 2018 via mobile

I've stayed for a week with my family and we loved! Most of it because of the staff, they're great! Facilities are good, rooms and hotel overallvery clean and staff available and always doing the best to help! I'd like to thank all but mainly...More

Thank lilianbcortez
Response from Luz del Carmen R, Gerente at Park Royal CancunResponded April 18, 2018

Dear Guest, First of all, we would like to thank you for choosing Park Royal Cancún as host of your recent holidays and for the time taken to share your charming experience. It is an honor to read how much you enjoyed our facilities and...More

Reviewed April 12, 2018

We stayed a week at the end of March we were in the block opposite main building but nothing out of the way. Rooms were a bit dated but spotlessly clean. Food was typical buffet but we could always find something to eat we never...More

Thank mayochic
Response from Luz del Carmen R, Gerente at Park Royal CancunResponded April 13, 2018

Dear Guest, Let us thank you in the first place for staying at Park Royal Cancún and for taking the time to share your experience with us. Our mission is to make your stay as pleasant as possible. For that reason, we welcome all of...More

Reviewed April 9, 2018

A nice little all-inclusive place, with good food to satisfy all tastes, very friendly personel especially at the buffet and the outside bars, not crowded, on a beautiful beach, next to a Mayan ruin where the iguanas are roaming, and within walking distance from La...More

Review collected in partnership with this hotel
1  Thank andraroro
Response from Luz del Carmen R, Gerente at Park Royal CancunResponded April 13, 2018

Dear Guest, Thank you for your preference and your kind review. It was a pleasure to welcome you back to Park Royal Cancún. It is pleasing to read how much you enjoyed our facilities and services. We are glad that we managed to make you...More

Reviewed April 9, 2018

My friend and i were at the Park Royal, Cancun for a week...and everything was perfect. The resort and facilities, the food and most of all the friendly staff made it a wonderful time for us! I would definitely go there again!More

Review collected in partnership with RCI
Thank gopinaths
Response from Luz del Carmen R, Gerente at Park Royal CancunResponded April 13, 2018

Dear Guest, First and foremost, we would like to express our gratitude for staying at Park Royal Cancún. Thank you for taking the time to share the delightful experience you had. It is enormously satisfying to know that you had a memorable stay. That is...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Internet
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Outdoor pool
Details
Price range
US$159 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Romantic Hotel in Cancun
#50 Top resorts Hotel in Cancun
#59 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$159 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Romantic Hotel in Cancun
#50 Top resorts Hotel in Cancun
#59 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2963)
Pool & Beach (696)
Room & Suite (473)
Dining (197)
Family and Play Areas (44)
Business Centre & Event Rooms (24)
Questions & Answers
Ask a question
jlc65
May 21, 2018|
Answer
Response from Luz del Carmen R | Property representative |
Thank you for your future stay. In regards to your questions: 1. It really depends on the weather the size of the waves, nevertheless it could be a little rough for small kids. 2. Constructions should be over for your date... More
0
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Google Translation
iupjul6
May 17, 2018|
Answer
Response from Luz del Carmen R | Property representative |
The construction should be finished by no later on June 15th, 2018. Thanks!
0
Votes
Google Translation
Room Tips
"Room 1601 has a patio and view of the bay, incredible sunsets from this room."
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"suites are great"
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"use so caulking around doors and windows they leak badly in rain storms"
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"Need a mini fridge and better beds"
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