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Park Royal Cancun

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Pool & Beach (694)
Room & Suite (473)
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Overview
  • Excellent41%
  • Very good35%
  • Average14%
  • Poor5%
  • Terrible5%
Travellers talk about
“italian restaurant”(278 reviews)
“presidential suite”(140 reviews)
“el mirador”(44 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,841)
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1,191 - 1,195 of 1,898 reviews
Reviewed 26 June 2012

All the employees are very helpful and very polite. Hotel was super clean and exceeds expectations. The animators at the hotel were awsome with all the activities and was very fun. The night activities are also fun like small night competitions, karaoke,etc.., going out to...More

3  Thank Brandon B
Response from Monica C, Gerente at Park Royal CancunResponded 10 September 2017

Thank you very much for your excellent review! At Park Royal Cancun we try to make everybody’s stay unforgettable, and we are so happy that we succeeded. We are pleased that the service was exceptional and we will let them know that their hard work...More

Reviewed 26 June 2012

We had an amazing trip! My boyfriend and I, in our late 20s and early 30s, loved the hotel. We hated to leave and are eager to return. Our stay was from June 16th - 23rd. Everything was great from the the rooms to the...More

4  Thank Amanda M
Response from Monica C, Gerente at Park Royal CancunResponded 10 September 2017

Thank you very much for your excellent review! At Park Royal Cancun we try to make everybody’s stay unforgettable, and we are so happy that we succeeded. We are pleased that the service was exceptional and we will let them know that their hard work...More

Reviewed 22 June 2012

We are a group of 4 girls upon our arrival staff was real attentive and friendly they greeted us with a refreshing drink..The hotel is real nice and clean the staff in reception makes sure you have all accomadations needed.. We stayed in the Jr...More

3  Thank mayra1389
Response from Monica C, Gerente at Park Royal CancunResponded 10 September 2017

Thank you very much for your excellent review! At Park Royal Cancun we try to make everybody’s stay unforgettable, and we are so happy that we succeeded. We are pleased that the service was exceptional and we will let them know that their hard work...More

Reviewed 21 June 2012

The staff was extremely hospitable,energetic, fun, and always concerned with making your stay at Park Royal a relaxing and enjoyable experience. They make sure youre aware you are on vacation. Jiovani, always makes an effort to involve you in the various activities Park Royal has...More

2  Thank gabriela r
Response from Monica C, Gerente at Park Royal CancunResponded 10 September 2017

Thank you very much for your excellent review! At Park Royal Cancun we try to make everybody’s stay unforgettable, and we are so happy that we succeeded. We are pleased that the service was exceptional and we will let them know that their hard work...More

Reviewed 19 June 2012

Everything is just perfect with the exception of most of the Brazilian guests. Rude, unfriendly, extremely loud. You never hear an "Excuse me" or "Thank you" from them. The staff, including the animation team are excellent and spoil you from the morning to the evening....More

6  Thank bluemax635
Response from Monica C, Gerente at Park Royal CancunResponded 10 September 2017

Thank you very much for your excellent review! At Park Royal Cancun we try to make everybody’s stay unforgettable, and we are so happy that we succeeded. We are pleased that the service was exceptional and we will let them know that their hard work...More

View more reviews
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Internet
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Outdoor pool
Details
Price range
US$173 - US$395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Top resorts Hotel in Cancun
#49 Romantic Hotel in Cancun
#57 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$173 - US$395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Top resorts Hotel in Cancun
#49 Romantic Hotel in Cancun
#57 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2920)
Pool & Beach (694)
Room & Suite (473)
Dining (197)
Family and Play Areas (43)
Business Centre & Event Rooms (24)
Questions & Answers
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jlc65
15 February 2018|
Answer
Response from Luz del Carmen R | Property representative |
Dear Sir, Construction will be over by the end of June 2018. The waterpark is open the whole year. Regards,
0
Votes
Google Translation
mybabyemily
13 February 2018|
AnswerShow all 2 answers
Response from Luz del Carmen R | Property representative |
The construction will be over by June 2018. New rooms will be available by April 2018 and the new Sky Bar by June 2018.
0
Votes
Google Translation
Louise C
18 January 2018|
AnswerShow all 2 answers
Response from cheryl_snow_3 | Reviewed this property |
The Park Royal is equipped with ramps outside for guests and elevators inside also. It is very easy to maneuver around!!!
0
Votes
Room Tips
"use so caulking around doors and windows they leak badly in rain storms"
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"Need a mini fridge and better beds"
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"The windows in the lower cost stedio rooms do not open and this might keep me from re-visiting this resort. I..."
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"These are older rooms. Switch to the Grand Park Royal!!"
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