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Park Royal Cancun

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#61 of 181 Hotels in Cancun
Certificate of Excellence
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1 room 2 adults 0 children
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Park Royal Cancun
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3,930 Reviews from our TripAdvisor Community

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Showing 1,636: English reviews
DC
Reviewed 8 July 2009

This resort is absolutly beautiful. I have usually only stayed at Sandals resorts, so I was sceptical. But I was not let down. Place is super clean & the watre is safe to drink. We didnt get sick once! My friends and I had a great relaxing week. I am sure you expect this though cuz it's Cancun for goodness...

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4Thank chichiluv
Portland, Oregon
Reviewed 29 June 2009

My husband & I decided to stay at the Park Royal Cancun for 10 days as "guests" of my parents who have a Royal Holiday membership. We only had to pay the $80 all inclusive fee per day each. But boy...it was not even worth that. Good things: the staff were very nice...even though i felt like the only reason...

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5Thank Lise B
Mansfield, Texas
Reviewed 18 June 2009

We arrived at the Park Royal Cancun about 1:00PM after a day and a half of weather related delays in Texas. Check-in was a breeze and they had a room ready for us even though official check-in time is 4:00PM. This room was slightly smaller than the last time we were here, but we paid a very low price this...

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5Thank dasjman
Rushville, IL
Reviewed 9 June 2009

Let me start by saying DO NOT fly with American Airlines!! Our first day of vacation was ruined duet to supposed mechanical failure of our plane and they couldn'nt find another one to use at one of the world's largest airports. Just found out it was cancelled due to not enough crew members for the flight. Very POOR management if...

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6Thank carlos_hot06
Reviewed 6 June 2009

Park Royal is a perfect resort if you are looking to relax. The property is well maintained, very clean, and located across the street from an awesome shopping area. The staff is friendly and makes sure the guests are happy. The food is good, although there are is only one main restaurant for all three meals . The one formal...

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4Thank Karla2
Peoria, Illinois
Reviewed 4 June 2009

My friend and I just had our 4th stay in Cancun and first at Park Royal Probably won't do that again. First of all, let me add a side note that our first day of vacation was essentially ruined by American Airlines. We were supposed to be on a direct flight from O'Hare to Cancun that arrived at 12:30, finally...

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4Thank Jen H
Boston
Reviewed 26 May 2009

I spent a long weekend at Park Royal. I was mainly looking for a relaxing weekend at the beach at a good price, and that's what I got. Park Royal's beach front is not wide, but it is in superior shape compared to many properties. There is plenty of sand, and I think there was a grand total of one...

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4Thank stratton
Toronto, Ontario
Reviewed 12 May 2009

First time at this resort and i was amazed. The staff work so hard to make our stay a great experience. They were so friendly and helpful and work so hard. The service was impeccable. Every one from the waiters to the room maids did a great job. The hotel was spotless, everytime i turned around there was someone cleaning....

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2Thank Annie1959
Saint Augustine, Florida
Reviewed 28 April 2009

The service, cleanliness & food were excellent. There are 2 pools, both fairly small, one for adults only which was very nice. A small resort and we upgraded to a Presidential suite (1 bdrm) with a large terrace with a jacuzzi tub with an ocean view. The reservation restaurant has outstanding food and the buffet is very good.

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2Thank Beachcouple178
Michiganian
Reviewed 19 April 2009

I wanted warm sunny weather and a beach on the cheap. The Park Royal provided this and more. It has a nice beach whereas some other hotels on both sides had only sea walls, (e.g. no really long walks along the beach). The location is excellent. There is an ancient ruin right on the beach. Also, there are three shopping...

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3Thank crimrunner

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Cancun Caribe Park Royal Grand is conveniently located right in the heart of the Hotel Zone next to the very exclusive, La Isla Mall. The International Airport is located only 20 minutes from the hotel and you'll be within walking distance of the best restaurants and stores.From the Park Royal Grand walk over to Cancun's excellent shopping center and discover places like Kukulcan mall, Flamingo mall, Forum mall, Coral Negro market, and Caracol mall.Souvenirs and bargains abound as you stroll through the stores in the heart of Cancun's hotel district. Whether you are looking for a new designer outfit for yourself or a gift to take home to your loved ones, you'll find it here ... more   less 

Additional Information about Park Royal Cancun

Address: Blvd. Kukulkan Km. 12.5 | Lote 18, Fraccion 1-B | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $220 - $547 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Park Royal Cancun 3.5*
Number of rooms: 287
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Also Known As:
Park Royal Cancun Hotel Cancun
Park Royal Resort Cancun
Park Royal Piramides Cancun
Hotel Style:
#45 Top resorts Hotel in Cancun
#49 Romantic Hotel in Cancun
#51 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Park Royal Cancun staff and other travellers.
153 questions
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Questions? Get answers from Park Royal Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room in the 6th floor”
 of 5 bubbles Q6500GEmichellec, 19 Mar 2017 | Read review
“Higher the floor the better”
 of 5 bubbles Bobby0407455692, 18 Mar 2017 | Read review
“Great view of the ocean”
 of 5 bubbles lynnb807, 16 Mar 2017 | Read review
“This hotel has transportation to and from airport”
 of 5 bubbles ANTHONYB209, 13 Mar 2017 | Read review
“Rooms at the end of the building have large balconies”
 of 5 bubbles clongMemphis, 12 Mar 2017 | Read review
5 of 5