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This review is only for the amazing staff of Playacar who deserve more than 5 stars. This is our third year at the hotel and where we are not fully satisfied with the hotel we love the people who work here.
First of all the...More
We just returned from an incredible week at the Moon Palace. We've stayed at Beach Palace and Sun Palace a number of times before, and have always loved the level of service and the quality of the accomodations, so we were a bit apprehensive of...More
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77 Thank gerald422
Response from GM_TheGrandAtMP, Gerente at Moon Palace CancunResponded November 21, 2017
Thank you for your preference in Palace Resorts.
We appreciate that you have shared your comments with us. Please note that it is a pleasure for us to assist you with excellence and attentiveness every time you provide us the honor of welcoming...More
Really great time at the place. The staff was very friendly and accommodating to our needs. The food was excellent, but the service was over the top. Definitely recommended. Thank you to Martin , Mathew and Enrique our servers and special thanks to chef Roman...More
All of the music was great and very well played. It was amazing to listen to and went very well with me and my family’s dinner. Made our night completely! We sang along with some of the songs as well. We really appreciate the music...More
Victoria, Samantha, Eusebio, Hugo and Aurelio were very friendly, excellent service and make our evening in Momo very good. The chef did a very good show and our meal was very nice. Highly recommend visiting Momo.
Response from GM_MoonPalace_Cun | Property representative |
Dear Craig D,
Moon Palace Cancun is a smoke-free resort in all our rooms and closed areas, nevertheless, you can smoke in designated open areas at the Resort. You may also approach to our Pool Concierges at the pool for any... More
Dear Craig D,
Moon Palace Cancun is a smoke-free resort in all our rooms and closed areas, nevertheless, you can smoke in designated open areas at the Resort. You may also approach to our Pool Concierges at the pool for any assistance you require.
I remain at your service.
Moon Palace Cancun