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If you are a beach person then moon palace not the one to go for. I loved the facilities, staff and amenities, hygiene, rooms and spa. Luckily I came across with a lovely friendly and professional staff at public relations Jesus Nunez. He has provided...More
My family and I have had nothing short of a great experience at any of the Palace Resorts in Mexico. Moon Palace has more than enough features & benefits on property to have a wonderful time and the service has been great as well.
15 Thank 15gizzy15
Response from JoseMoonPalace, Gerente at Moon Palace CancunResponded 13 August 2017
Your loyalty and recognition, motivate us to continue to do with passion what we love "Serve and make our guests happy" thank you very much for sharing your comments on Trip Advisor and for having honored us with your comments, we are very...More
This hotel has everything and so much more than you would ever expect from an all inclusive holiday.
24/7 top quality food and entertainment and it didn't matter we had 2 days of heavy rain which didn't dampen our holiday as there was still so...More
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Ricardo, Adrian, and Alexis were SO nice and accommodating in 2016! Hope you all are still working at the Golf course this week on our 2017 trip to Moon once again!. You all made it a pleasure each day!
Thank you!!! :)
Debbie and Ron...More
My husband and I just got back from celebrating our honeymoon at Moon Palace! We absolutely loved it and highly recommend it!!! The staff was outstanding and very friendly!!!! The pools, restaurants, and room service were all great!!! We stayed at the Nizuc which was...More
US$318 - US$819 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Romantic Hotel in Cancun
#9 Business Hotel in Cancun
#13 Family Hotel in Cancun
#20 Spa Hotel in Cancun
#22 Top resorts Hotel in Cancun
#23 Luxury Hotel in Cancun
#24 On the Beach Hotel in Cancun
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Response from GM_MoonPalace | Property representative |
As part of your all inclusive experience you will be welcome to enjoy all our Restaurants, Bars, unlimited food and beverage options and more, we invite you to download our APP “Palace Resorts” and find useful... More
As part of your all inclusive experience you will be welcome to enjoy all our Restaurants, Bars, unlimited food and beverage options and more, we invite you to download our APP “Palace Resorts” and find useful information about all our wide options to enjoy during your awe-experience.
Is there anything else we could do for you, have no hesitation to contacting us again.
Jose Luis Gonzalez
Moon Palace Cancun
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"We stayed at the Nizuc with a beach and pool view in Crocodillo!! Beautiful view!!!!"