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    Moon Palace Cancun

    Carretera Cancun-Chetumal Km. 36.5, Cancun 77500, Mexico
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    2017-10-01 2017-10-02
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    US$500US$620
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    Traveller (15829)
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    Overview
    • Excellent67%
    • Very good20%
    • Average7%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “sunrise section” (1,034 reviews)
    “flow rider” (823 reviews)
    “nizuc section” (634 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Moon Palace Cancun
    Special Offer: $1500 Resort Credit
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    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (22,213)
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    1 - 5 of 19,775 reviews

    Reviewed today via mobile

    Just returned from another great stay at the Moon Palace and this year we promised ourselves we would take the time to write a review! We spent the first week in the new Grand section, and the second week in Nizuc (which continues to be...More

    Thank dawn_royle
    Hotel's Favourite
    Reviewed 12 August 2017 via mobile

    My family and I have had nothing short of a great experience at any of the Palace Resorts in Mexico. Moon Palace has more than enough features & benefits on property to have a wonderful time and the service has been great as well. -...More

    15  Thank 15gizzy15
    Response from JoseMoonPalace, Gerente at Moon Palace CancunResponded 13 August 2017

    Dear 15gizzy15, Your loyalty and recognition, motivate us to continue to do with passion what we love "Serve and make our guests happy" thank you very much for sharing your comments on Trip Advisor and for having honored us with your comments, we are very...More

    Reviewed today

    We had an amazing two week stay at the Grand 23/08 to 06/09 (with our daughters 17 & 15) and it certainly was ‘grand’ in every way! The outside of the hotel is deceptive as fairly plain but the lobby is spectacular with amazing lighting...More

    1  Thank Nikki_4_7
    Reviewed yesterday

    Disclaimer: long review ahead! After over a year of planning two ceremonies to take place here, I waited a LONG time to finally write this review. Prior to our arrival, I was anticipating leaving only 2 stars...max. However, after 5 days there with almost 40...More

    2  Thank gambrels
    Reviewed yesterday via mobile

    A very special THANK YOU to the staff at The Grand for making my Retirement Vacation spectacular!!!! Special kudos go out to Roccio/Jose/Jorge in member services, Martin at the Grand Buffet, Patricia at the Awe Spa, Celic/Edgar/Irene at the Elite Pool, and Miguel at the...More

    Thank Mary Frances S
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    JW Marriott Cancun Resort & Spa
    4,346 reviews
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    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Free Internet
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Spa
    • Hot Tub
    • Golf Course
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$320 - US$817 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Cancun
    • #9 Business Hotel in Cancun
    • #13 Family Hotel in Cancun
    • #20 Spa Hotel in Cancun
    • #22 Top resorts Hotel in Cancun
    • #23 Luxury Hotel in Cancun
    • #24 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 2433
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Expedia, Orbitz, Booking.com, Travelocity, Hotwire, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your Moon Palace Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Moon Palace Hotel ,
    • Moon Palace Cancun Mexico ,
    • Cancun Moon Palace Resort ,
    • Moon Palace Golf & Spa Resort ,
    • Moon Palace Mexico
    Add Photo Photos
    Traveller (15829)
    Pool & Beach (3280)
    Room & Suite (2401)
    Dining (1496)
    Hotel & Grounds (8827)
    Family and Play Areas (344)
    Business Centre & Event Rooms (162)
    Bathroom (136)
    Nearby
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    13.31 km away
     
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    Nearby Restaurants
    Manglar Buffet Restautant
    237 reviews
    .73 km away
    Arrecifes - Nizuc Brazilian Restaurant/Moon Palace
    118 reviews
    .77 km away
    Momo
    598 reviews
    .03 km away
    Bugambilias
    168 reviews
    .05 km away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    Alyssa L
    20 September 2017|
    Answer
    Response from SarJS | Reviewed this property |
    I'm not sure who you were asking this question to but I can help :-) If you are not staying in The Grand then you must buy a day or night pass to The Grand to access all of the facilities there which includes the... More
    0
    Votes
    Christina R
    20 September 2017|
    AnswerShow all 2 answers
    Response from GM_TheGrandAtMP | Property representative |
    Dear Christina R, Thank you so much for considering us as part of your upcoming vacations. You may be confident that The Grand at Moon palace will be the ideal place for the most incredible vacations.Regarding your kind... More
    0
    Votes
    Google Translation
    Room Tips
    "Building 85 in Grand is AWESOME! in Grand but right beside Nizuc so you're close to everything"
    Read review
    "Partial Ocean View, Sunrise Section"
    Read review
    "Book a room away from the adult only area very loud music all day, use the area but have a room away to relax..."
    Read review
    "Yes tipped everyday.."
    Read review
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