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    Moon Palace Cancun

    Carretera Cancun-Chetumal Km. 36.5, Cancun 77500, Mexico
    Hotel website
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    Lowest prices for your stay
    2017-10-01 2017-10-02
    US$620
    US$500
    SAVE US$120
    US$620
    US$501
    SAVE US$119
    US$620
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    Overview
    • Excellent67%
    • Very good20%
    • Average7%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “sunrise section” (1,034 reviews)
    “flow rider” (823 reviews)
    “nizuc section” (634 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Moon Palace Cancun
    Special Offer: $1500 Resort Credit
    Hotel deals
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    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (22,193)
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    1 - 5 of 19,757 reviews

    Reviewed yesterday via mobile

    If you are a beach person then moon palace not the one to go for. I loved the facilities, staff and amenities, hygiene, rooms and spa. Luckily I came across with a lovely friendly and professional staff at public relations Jesus Nunez. He has provided...More

    Thank buketozman
    Hotel's Favourite
    Reviewed 12 August 2017 via mobile

    My family and I have had nothing short of a great experience at any of the Palace Resorts in Mexico. Moon Palace has more than enough features & benefits on property to have a wonderful time and the service has been great as well. -...More

    15  Thank 15gizzy15
    Response from JoseMoonPalace, Gerente at Moon Palace CancunResponded 13 August 2017

    Dear 15gizzy15, Your loyalty and recognition, motivate us to continue to do with passion what we love "Serve and make our guests happy" thank you very much for sharing your comments on Trip Advisor and for having honored us with your comments, we are very...More

    Reviewed yesterday

    This hotel has everything and so much more than you would ever expect from an all inclusive holiday. 24/7 top quality food and entertainment and it didn't matter we had 2 days of heavy rain which didn't dampen our holiday as there was still so...More

    Review collected in partnership with this hotel
    Thank kayn535
    Reviewed yesterday

    Ricardo, Adrian, and Alexis were SO nice and accommodating in 2016! Hope you all are still working at the Golf course this week on our 2017 trip to Moon once again!. You all made it a pleasure each day! Thank you!!! :) Debbie and Ron...More

    Thank DebbieF73160
    Reviewed yesterday

    My husband and I just got back from celebrating our honeymoon at Moon Palace! We absolutely loved it and highly recommend it!!! The staff was outstanding and very friendly!!!! The pools, restaurants, and room service were all great!!! We stayed at the Nizuc which was...More

    Thank Heatherlacey
    Excellence Riviera Cancun
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    JW Marriott Cancun Resort & Spa
    4,345 reviews
    #12 of 176 hotels in Cancun
     
    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Free Internet
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Spa
    • Hot Tub
    • Golf Course
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$318 - US$819 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Cancun
    • #9 Business Hotel in Cancun
    • #13 Family Hotel in Cancun
    • #20 Spa Hotel in Cancun
    • #22 Top resorts Hotel in Cancun
    • #23 Luxury Hotel in Cancun
    • #24 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 2433
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Orbitz, Hotels.com, Cancelon, Hotwire, Travelocity, HotelQuickly, TripOnline SA and getaroom.com so you can book your Moon Palace Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Moon Palace Hotel ,
    • Moon Palace Cancun Mexico ,
    • Cancun Moon Palace Resort ,
    • Moon Palace Golf & Spa Resort ,
    • Moon Palace Mexico
    Add Photo Photos
    Traveller (15810)
    Pool & Beach (3280)
    Room & Suite (2400)
    Dining (1495)
    Hotel & Grounds (8817)
    Family and Play Areas (344)
    Business Centre & Event Rooms (155)
    Bathroom (136)
    Nearby
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    13.31 km away
     
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    12.56 km away
     
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    12.08 km away
     
    The Royal Sands Resort & Spa All Inclusive
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    13.73 km away
     
    Nearby Restaurants
    Arrecifes - Nizuc Brazilian Restaurant/Moon Palace
    118 reviews
    .77 km away
    Manglar Buffet Restautant
    237 reviews
    .73 km away
    Momo
    597 reviews
    .03 km away
    Bugambilias
    168 reviews
    .05 km away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    DBird39
    18 September 2017|
    AnswerShow all 2 answers
    Response from GM_MoonPalace | Property representative |
    Dear DBird39, As part of your all inclusive experience you will be welcome to enjoy all our Restaurants, Bars, unlimited food and beverage options and more, we invite you to download our APP “Palace Resorts” and find useful... More
    0
    Votes
    Google Translation
    Room Tips
    "We stayed at the Nizuc with a beach and pool view in Crocodillo!! Beautiful view!!!!"
    Read review
    "Order room service for early morning coffee before heading out to breakfast...."
    Read review
    "I don't care as whole property is very clean and best. All employees are wonderful."
    Read review
    "The room was quite large, with a spa bath near to the patio doors, with 2 double beds in, sadly these beds..."
    Read review
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