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09/07/2017 10/07/2017
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    Moon Palace Cancun

    Carretera Cancun-Chetumal Km. 36.5, Cancun 77500, Mexico
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$586
          US$560
          Great Deal
          US$586
          US$586
          Traveller (14912)
          Pool & Beach (3145)
          Room & Suite (2334)
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          Overview
          • Excellent67%
          • Very good20%
          • Average7%
          • Poor3%
          • Terrible3%
          Travellers talk about
          “sunrise section” (1,013 reviews)
          “flow rider” (794 reviews)
          “nizuc section” (618 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Golf Course
          Dry Cleaning
          Tennis Court
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Offers from Moon Palace Cancun
          Special Offer: $1500 Resort Credit
          Hotel deals
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          Rooms
          Jul 9Jul 10
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (21,218)
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          There are newer reviews for Moon Palace Cancun See the most recent reviews

          11 - 15 of 21,218 reviews

          Reviewed 2 days ago

          We have been members for over 10 years. Natalia is truly the best concierge we have ever had. She stayed after work hours to greet us when we arrived to the Sunrise Palace. Everything was all reserved and arranged without any error. We had to...More

          1  Thank irene893919
          Reviewed 2 days ago via mobile

          Huge place, sure got my steps in. Food was good drinks excellent. Golf course outstanding if extremely expensive. Beach is awful, AWFUL, AWFUL! No fault of the resort, but still awful. Seaweed everywhere, was there for 2 weeks and went in the water once just...More

          1  Thank Mario S
          Reviewed 2 days ago via mobile

          I have been visiting Palace properties for 12 years, and have stayed at them all but LeBlanc & Jamaica. Our trip from June 16th 2017 until June 23rd at the new section of The Grand was a joke. I've never been so upset by a...More

          7  Thank kori_l_18
          Reviewed 2 days ago

          Overall, not a bad place to visit, but they need some series work to get better!! They are growing too fast and do not have the staff or even towels to keep up with the volume they are trying to place here. We had to...More

          4  Thank forthethinblueline
          Reviewed 2 days ago

          We stayed for one week in June. The room we had had a view of the construction underway. This portion of the resort at the Grand should have never been opened until complete, greed. The service at the large pool was awful! Took 45 minutes...More

          2  Thank HP23Atlanta
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          About
          Awards & Recognition
          GreenLeadersPlatinum level
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Free Parking
          • Beachfront
          • Spa
          • Bar/Lounge
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Free Parking
          • Laundry Service
          • Children Activities (Kid / Family Friendly)
          • Breakfast included
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Tennis Court
          • Spa
          • Hot Tub
          • Golf Course
          • Bar/Lounge
          Details
          • Price range
          • US$353 - US$756 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #7 Romantic Hotel in Cancun
          • #9 Business Hotel in Cancun
          • #13 Family Hotel in Cancun
          • #19 Spa Hotel in Cancun
          • #20 Top resorts Hotel in Cancun
          • #21 Luxury Hotel in Cancun
          • #22 On the Beach Hotel in Cancun
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 2433
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Booking.com, Hotwire, Travelocity, Hotels.com, TripOnline SA, Cancelon, Hotel.de, getaroom.com, HotelQuickly and Priceline so you can book your Moon Palace Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • Moon Palace Hotel ,
          • Moon Palace Cancun Mexico ,
          • Cancun Moon Palace Resort ,
          • Moon Palace Golf & Spa Resort ,
          • Moon Palace Mexico
          Add Photo Photos
          Traveller (14912)
          Pool & Beach (3145)
          Room & Suite (2334)
          Dining (1399)
          Hotel & Grounds (8258)
          Family and Play Areas (304)
          Business Centre & Event Rooms (146)
          Bathroom (132)
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          Nearby Restaurants
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          Arrecifes - Nizuc Brazilian Restaurant/Moon Palace
          88 reviews
          .77 km away
          Bugambilias
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          .05 km away
          Nearby Attractions
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          Questions & AnswersAsk a question
          mark e
          What are hotel credits for?as i am looking at booking hotel and it mentions hotel credits
          26 June 2017|
          Answer
          Response from William T |
          Hey man I'm looking also apparently stay for 2 weeks you can get up to $2,500 hotel credit to pay for spa and tours
          0
          Votes
          tireenandjames
          What time do the pool bars close?
          26 June 2017|
          Answer
          Response from janice c | Reviewed this property |
          The pools are open 7 am to 7 pm so they can be cleaned, etc, Pool bars are closed near that time BUT the restaurants in the pool area serve drinks throughout the evening.
          1
          Vote
          Room Tips
          "In Sunrise section, the Luna building for great for kids pool proximity, Elote or Mango buildings for best..."
          Read review
          "Yes always tip"
          Read review
          "Superior deluxe ocean view suites had an excellent view of the pools, grounds & sea!"
          Read review
          "Phone block to stop sells calls to room."
          Read review
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