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We have been members for over 10 years. Natalia is truly the best concierge we have ever had. She stayed after work hours to greet us when we arrived to the Sunrise Palace. Everything was all reserved and arranged without any error. We had to...More
Huge place, sure got my steps in. Food was good drinks excellent. Golf course outstanding if extremely expensive. Beach is awful, AWFUL, AWFUL! No fault of the resort, but still awful. Seaweed everywhere, was there for 2 weeks and went in the water once just...More
I have been visiting Palace properties for 12 years, and have stayed at them all but LeBlanc & Jamaica. Our trip from June 16th 2017 until June 23rd at the new section of The Grand was a joke. I've never been so upset by a...More
Overall, not a bad place to visit, but they need some series work to get better!! They are growing too fast and do not have the staff or even towels to keep up with the volume they are trying to place here.
We had to...More
We stayed for one week in June. The room we had had a view of the construction underway. This portion of the resort at the Grand should have never been opened until complete, greed. The service at the large pool was awful! Took 45 minutes...More
US$353 - US$756 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Romantic Hotel in Cancun
#9 Business Hotel in Cancun
#13 Family Hotel in Cancun
#19 Spa Hotel in Cancun
#20 Top resorts Hotel in Cancun
#21 Luxury Hotel in Cancun
#22 On the Beach Hotel in Cancun
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