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    Moon Palace Cancun

    Carretera Cancun-Chetumal Km. 36.5, Cancun 77500, Mexico
    Hotel website
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    Best prices for your stay
    2017-09-03 2017-09-04
    Savings alert: 23% below average rate

    The price you found is 23% lower than this hotel's average rate of US$474/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$504
    US$364
    SAVE US$140
    US$500
    US$501
    Traveller (15562)
    Pool & Beach (3256)
    Room & Suite (2381)
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    Overview
    • Excellent67%
    • Very good20%
    • Average7%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “sunrise section” (1,030 reviews)
    “flow rider” (815 reviews)
    “nizuc section” (633 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Moon Palace Cancun
    Offers & Announcements: Endless Paradise Sale 45%
    Hotel deals
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    Rooms
    Sep 3Sep 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (21,806)
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    There are newer reviews for Moon Palace Cancun
    See the most recent reviews

    6,261 - 6,265 of 19,425 reviews

    Reviewed 16 September 2015 via mobile

    Tonight we had the pleasure of enjoying the romantic dinner on the terrace. The waiters Abisai and Villarreal worked extremely hard to serve the whole terrace and nothing was missed. Very attentive from start to finish. Very accomplished menu and well executed by a seemingly...More

    2  Thank carl m
    Response from JoseMoonPalace, Manager at Moon Palace CancunResponded 17 September 2015

    Dear carl m, Thank you for taking the time to share your recent experience with us but foremost your mention about the Romantic Dinner and the service provided by our stunning staff. We are absolutely delighted to know this is your second time at Moon...More

    Reviewed 16 September 2015

    Felix, what can I say? You and your staff are wonderful. You entertain, include the audience and always have a smile on your face. The Moon Palace is a wonderful resort. I've been going for a few years now and every year you are there...More

    Thank Diane S
    Response from JoseMoonPalace, Manager at Moon Palace CancunResponded 17 September 2015

    Dear Diane S, It means so much for all of us to read your review, we truly appreciate that you would share your recognition to our staff and service of our property with the TripAdvisor community. We are delighted that we had the opportunity to...More

    Reviewed 16 September 2015

    Got married here in July. Fantastic resort and great amenities. The staff was very attentive and the rooms are awesome. Stayed in a concierge-level room. If you book a wedding they give you another free week to use within a year so we're heading back...More

    2  Thank Eduardo J
    Response from JoseMoonPalace, Manager at Moon Palace CancunResponded 17 September 2015

    Dear Eduardo J, Definitely get married at Moon Palace its a dream come true, it was a pleasure to serve you and having with us recently. We can't wait to see you again and pamper you once again. Thanks so much for your outstanding review...More

    Reviewed 16 September 2015

    Moon Palace provided us with a great vacation. The service was excellent, the food delectable, the Spa was relaxing, the golf was challenging and fun, while the pool was enjoyable. All of our wishes came true. We were treated like Royalty.More

    Thank robert l
    Response from JoseMoonPalace, Manager at Moon Palace CancunResponded 17 September 2015

    Dear robert l, What could we possibly add to your wonderful review? As a valuable Guest, we are honored by your comments and we wish to thank you for your kind and outstanding five stars review. We hope to see you soon on this your...More

    Reviewed 16 September 2015 via mobile

    Fantastic hotel, staff amazing, but beach smelly. Last year was better. Recommend for a fabulous holiday golf great spa great and food great. Room on upper floors much better ocean view a must. Entertainment team just brilliant.More

    Thank Kate M
    Response from JoseMoonPalace, Manager at Moon Palace CancunResponded 17 September 2015

    Dear Kate M, Your review warms our heart, thank you for taking the time to share it with us your recent experience with us and the Tripadvisor community too. We are absolutely delighted you have had so many wonderful experiences here at Moon Palace and...More

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    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Free Internet
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Spa
    • Hot Tub
    • Golf Course
    • Bar/Lounge
    Details
    • Price range
    • US$312 - US$752 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Cancun
    • #9 Business Hotel in Cancun
    • #13 Family Hotel in Cancun
    • #20 Spa Hotel in Cancun
    • #22 Top resorts Hotel in Cancun
    • #23 Luxury Hotel in Cancun
    • #24 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 2433
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Travelocity, Hotels.com, HotelPower, Orbitz, TravelUp, Hotwire, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Moon Palace Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Moon Palace Hotel ,
    • Moon Palace Cancun Mexico ,
    • Cancun Moon Palace Resort ,
    • Moon Palace Golf & Spa Resort ,
    • Moon Palace Mexico
    Add Photo Photos
    Traveller (15562)
    Pool & Beach (3256)
    Room & Suite (2381)
    Dining (1483)
    Hotel & Grounds (8632)
    Family and Play Areas (339)
    Business Centre & Event Rooms (153)
    Bathroom (135)
    Nearby
    Paradisus Cancun
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    12.08 km away
     
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    5.27 km away
     
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    9,269 reviews
    5.06 km away
     
    Club Med Cancun Yucatan
    5,238 reviews
    6.46 km away
     
    Nearby Restaurants
    Arrecifes - Nizuc Brazilian Restaurant/Moon Palace
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Ocean View is pointless because ocean smell and view isn't great. Try and get a room near the lobby/pool..."
    Read review
    "I like to book my room on the third floor"
    Read review
    "We had garden room sunrise was lovely with hammock on balcony"
    Read review
    "Ask for the highest floor, facing the quiet side, and a king sized bed with 2 rollaways (for a 2 adults and 2..."
    Read review
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