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Grand City Hotel

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Traveller (52)
Room & Suite (107)
Dining (16)
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Overview
  • Excellent48%
  • Very good36%
  • Average10%
  • Poor3%
  • Terrible3%
Travellers talk about
“one night”(11 reviews)
“rooms are large”(4 reviews)
“ado station”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (215)
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All reviewsone nightrooms are largeado stationuntil midnightthe hotel is cleansmall hotelair conditionerisla mujereswalmartnoisetaxipesoearplugspros
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31 - 35 of 73 reviews
Reviewed 19 November 2014

Attentive and helpful staff; not the Ritz but not the Ritz prices either! Choose a room on opposite side of hotel from hotel side adjoining nightclub -loud and goes on until 3AM!. Not on the "strip" but bus runs to/from the "hoteleria zone" every few...More

Thank Lee084
Reviewed 23 August 2014 via mobile

We stayed at this hotel for one night a few days ago...just in between flights. The room was very good, big, clean and comfortable. The staff was very friendly and the price was good for Cancun. Nothing more, nothing less! I'm glad I found this...More

Thank Marrinet
Reviewed 19 August 2014 via mobile

The hotel is clean, quite modern and has all the facilities you can expect for the price. The rooms are spacious and the bed decently comfortable. Service was friendly and helpful. To get around, a bus stops very close which only charges 10 Pesos for...More

Thank David S
Reviewed 30 April 2014

We were supposed to stay at the Grand City Hotel for two nights in early April but left the hotel before the end of day 1. My overall experience was that the staff were only interested in our best – our money – but obviously...More

5  Thank Angie-and-Andrew
Reviewed 29 April 2014

We booked to stay at the Grand City Hotel for two nights in early April. We found it slightly strange that when checking in, the staff requested we pay for the room up front but we soon found out why.... When we arrived we were...More

6  Thank Andrew H
Response from Mario M, Gerente at Grand City HotelResponded 13 May 2014

DEAR GUEST: Grand City Hotel Cancun really sorry that your stay, expectations and needs have not been covered satisfactorily. In Grand City Hotel Cancun we assume our responsibility and we are committed to provide a service of excellence and quality inside of our facilities. We...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Room Service
Restaurant
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Laundry Service
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Details
Price range
US$57 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Best Value Hotel in Cancun
#19 Business Hotel in Cancun
#37 Family Hotel in Cancun
Room types
Accessible rooms, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$57 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Best Value Hotel in Cancun
#19 Business Hotel in Cancun
#37 Family Hotel in Cancun
Room types
Accessible rooms, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (52)
Room & Suite (107)
Dining (16)
Pool & Beach (14)
Amenities (9)
Family and Play Areas (3)
Questions & Answers
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Room Tips
"Rooms on the south side may be quieter"
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"If you're especially worried about the music from the bar next door, then just ask for the staff to place..."
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"room 207 is awesome!"
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"As far away from the Rock bar as possible"
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