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Hotel Riu Palace Peninsula

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#20 of 182 Hotels in Cancun
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Riu Palace Peninsula
Hotel Riu Palace Peninsula
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4,823 Reviews from our TripAdvisor Community

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Showing 3,323: English reviews
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Fort Washington, Maryland
Reviewed yesterday NEW

Great experience, friendly/polite/profession/staff; very clean hotel; activities for all ages; great entertainment; great alcohol/non-alcohol drinks; elevator service/Italian Rest food could be improved; do not recommend partially enclosed restaurant after seeing birds fly in and eat from buffet. I would visit resort again because good customer service and cleanliness are very important to me. Had one of the best massages ever...

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Helpful?
Thank tashaneal
Chicago, Illinois
Reviewed yesterday NEW

I loved this hotel twice before and didn't hesitate to book it a third time for a guaranteed good time. I have to admit that I was disappointed. We arrived late on a Saturday. I mentioned that we were returning for the third time and hoped to get a room with a decent view. The guy at the front desk...

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Thank traveltiki_123
Reviewed yesterday NEWvia mobile

Fantastic hotel and beautiful location. We had an amazing room on the 15th floor. Spectacular views. So clean. The hotel staff were so friendly and helpful. The food was great! The pink champagne was lovely. Couldn't fault it. The beach was gorgeous. White sand and clear blue sea. The pools were relaxing and fun. Wish we'd stayed longer.

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Helpful?
Thank Colette O
Muskego, Wisconsin
Reviewed 2 days ago NEW

Quick stay for my family of four. No in depth review here, but a quick hitter list of the Good and the Bad based on my family's thoughts. I have also attached the daily activity list as there was some interest based on a forum post and others may find it helpful The Good Buffet - enough variety to keep...

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4Thank WI_GoPackers
Glasgow, United Kingdom
Reviewed 2 days ago NEW

Loved everything about this hotel and resort, everything from rooms, food and staff where 1st class..Rooms spacious and spotlessly clean, shower power full and plenty hot water at all times. The rooms are tastefully decorated and have amazing sea views, the food was plentiful and varied you also have different restaurants to choose from but to be honest you could...

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Helpful?
Thank margo_doherty
Mitchell, Indiana
Reviewed 4 days ago NEWvia mobile

We loved the Riu Palace Peninsula. Food was really good. Top shelf drinks that were good and room was very clean. Love the ocean view rooms and balcony. Lobster is included and not extra, great selection on food. All the staff were great but DIEGO RODRIGUEZ is the best! Always a smile, a fist bump, a hello and just makes...

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1Thank brianmistygrow
Reviewed 4 days ago NEW

Riu only allows 4 people per room so we had to pay an extra $150/night for my 7 year old The room has a weird curtain which separates the sinks from the beds so no formal bathroom area existed which makes it a bit tricky getting ready each day with 3 kids. The food was the best part of the...

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1Thank Evan G
A TripAdvisor Member
1 review
7 helpful votes
Reviewed 5 days ago NEWvia mobile

we are still on the resort and let me start off by saying that I am not snobby, and I was not expecting 5 star fancy-shmancy service. I am currently writing this at the neighbor hotel, riu caribe's beach. this is the only spot on the beach during the day where we can get a nice spot and good service...

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7Thank A TripAdvisor Member
Reviewed 5 days ago NEWvia mobile

It's. Very largest hotel ....and it is a good interior.....Nice to visit it AwEsOmE location visit it and enjoy it and hotel Riu is a best place to stay and enjoyment....awesome place and it's best hall in the enterance

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1Thank Mohamed U
United Kingdom
Reviewed 5 days ago NEWvia mobile

This hotel really is absolutely amazing I would recommend this to anyone! Best holiday I have ever been on, you are literally treated like royalty and the selections of food is second to none. There is easy access to Cancun via taxi or by the bus as well and you can get to the Liverpool shop area which is next...

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1Thank jay_schweet

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Amenities

Highlights
  • Beachfront
  • Free Internet
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Riu Palace Peninsula

Address: Blvd Kukulkan, Km 5.5 Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $404 - $775 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Peninsula 4*
Number of rooms: 562
Reservation Options:
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Hotel Style:
#17 Spa Hotel in Cancun
#17 Business Hotel in Cancun
#19 Top resorts Hotel in Cancun
#20 On the Beach Hotel in Cancun
#20 Luxury Hotel in Cancun
#25 Romantic Hotel in Cancun
#30 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Peninsula staff and other travellers.
821 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“7th Floor ocean view was perfect!”
tashaneal, 23 Apr 2017 | Read review
“High up as entertainment at night can be a bit noisy”
margo_doherty, 22 Apr 2017 | Read review
“All rooms have really good views”
evang277, 20 Apr 2017 | Read review
“Choose junior suites on the end. Huge balcony and very quiet as no one goes by your room. We were on the fifth floor - stellar view.”
mysharona1970, 17 Apr 2017 | Read review
“Beach all the way to the right is much quiet”
R4444KVmattc, 17 Apr 2017 | Read review
5 of 5