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Laguna Suites Golf & Spa

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Traveller (782)
Room & Suite (169)
Dining (149)
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Overview
  • Excellent54%
  • Very good28%
  • Average10%
  • Poor3%
  • Terrible5%
Travellers talk about
“juan bolio”(29 reviews)
“sunset royal”(49 reviews)
“other hotels”(70 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (1,330)
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938 results
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453
281
110
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54
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All reviewsjuan boliosunset royalother hotelssunset worldsmall hotelshuttle servicefree shuttlerestaurant staffswim up barsister propertiesquiet resortspecial thankslobster dinnerall inclusive packagetime share presentationcancun vacationrelaxing vacation
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1 - 5 of 938 reviews
Reviewed today

I wish you had a bigger pool at Laguna Suites, A bigger dining facilty and access to spa. I particularly like to have variety of Sports and English Channels. Airconditioning needs upgrade, need for chairs at the pool.

Review collected in partnership with this hotel
Thank leo2tiger
Reviewed yesterday

If you are looking for a quite place to stay where you can relax without the hustle n bustle of overcrowding, this is your spot... a solemn and pleasant with welcoming staff n crew that go their ways to make you stress free and relax.

Review collected in partnership with this hotel
Thank dexjhay05
Response from Santiago B, Gerente at Laguna Suites Golf & SpaResponded today

Thank you very much for your comments. We appreciate you taking the time to share your relaxing experience at Laguna Suites, your home away from home in Cancun.

Reviewed 2 days ago

The service we experience was very good,when me and my wife got there, Edwin from the restaurant greet us with with a good dinner and a bottle of wine, aa a welcome. That was very nice. But also juan, Reynaldo y Adrian were very good,...More

Thank Pedro S
Response from Santiago B, Gerente at Laguna Suites Golf & SpaResponded today

Thank you very much for your comments. We appreciate you taking the time to share your experience. We are sorry that we didn't tell you that we feature live music in our sister resort. We hope to host you again.

Reviewed 2 days ago

We stayed here as part of a time share presentation package. The hotel is very small. maybe 40 room or less. It has one restaurant on which the back side or front depending on your view is the swim up bar. It's very quiet, you...More

Thank DOOwen
Response from Santiago B, Gerente at Laguna Suites Golf & SpaResponded today

Thank you very much for your review. We are thrilled to hear that you enjoyed your vacation.

Reviewed 3 days ago

Off the main drag, Laguna Suites Golf & Spa is quaint, clean and nice to come home to after a full day on an excursion; overall, friendly staff. Would have appreciated a listing of free evening entertainment available at sister resorts.

Review collected in partnership with this hotel
Thank Arlene888
Response from Santiago B, Gerente at Laguna Suites Golf & SpaResponded today

Thank you for staying with us and for your review. We appreciate your comments and will take each one into consideration.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Bar/Lounge
Room Service
Free Internet
Free Parking
Spa
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Golf Course
Outdoor pool
Details
Price range
US$142 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Spa Hotel in Cancun
#32 Luxury Hotel in Cancun
#33 Family Hotel in Cancun
#46 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$142 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Spa Hotel in Cancun
#32 Luxury Hotel in Cancun
#33 Family Hotel in Cancun
#46 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (782)
Room & Suite (169)
Dining (149)
Pool & Beach (128)
Amenities (25)
Family and Play Areas (16)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
April L
5 February 2018|
AnswerShow all 2 answers
Response from rwbarry3806 | Reviewed this property |
I didn't use the spa services, and i didn't meet anyone there who mentioned it, staff included.
0
Votes
April L
29 January 2018|
Answer
Response from jimincancun | Property representative |
There is no formal written dress code but wet swimwear is not permitted.
0
Votes
p20miller
13 January 2018|
AnswerShow all 3 answers
Response from jimincancun | Property representative |
Please contact the people you made your reservation with. There are different programs.
0
Votes
Google Translation
Room Tips
"Quiet hotel, go for 2nd floor,"
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"very good, Cozy place, I personally enjoyed everything."
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"best restaurant, decent room, very clean pool"
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"First floor rooms are more convenient"
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