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Sunset Royal Beach Resort

3,373 reviews
#43 of 177 Hotels in Cancun
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Traveller (2049)
Pool & Beach (561)
Room & Suite (523)
Overview
  • Excellent44%
  • Very good32%
  • Average12%
  • Poor5%
  • Terrible7%
Travellers talk about
“tres rios”(44 reviews)
“rosa maria”(42 reviews)
“sky lounge”(33 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,373)Write a Review
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2,084 results
Traveller rating
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272
115
178
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818
701
272
115
178
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All reviewstres riosrosa mariasky loungecapriccio restaurantaquarium restaurantlobster dinnerocean sparoyal cancunbeautiful beachour waiterlobby barmayan coffeesister hotelwater aerobicsgreat vacationall inclusive packageentertainment staff
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1 - 5 of 2,084 reviews
Reviewed yesterday

My reviews are always slanted to the needs of a medically fragile traveller ( my husband) , so if you are in the same situation, please feel free to check my other reviews! We could not have been assigned a more poorly situated room. This...More

Thank practicalmagic2001
Reviewed yesterday via mobile

We were a group of 15 and one of the members, David, was really good with our kids and the adults. Great vacation spot, food was good and activities were fun. Looking forward to coming back someday....

Thank esoublie
Reviewed yesterday

Everything was perfect. Food, service, rooms, activities, but most of all the people that work there.Concierge and Front desk were great. Everyone at the restaurnts could not do enough for me. I expect to return soon.

Review collected in partnership with this hotel
Thank odessadonna
Reviewed 2 days ago

We had an absolute blast at the Sunset Royal Beach Resort last week! Everyone was so friendly and helpful all week long. They anticipated our wants and needs and we truly felt pampered all week! I would like to say that Cesar (manager at Kakao...More

Thank radigankatie
Reviewed 2 days ago via mobile

My time in Cancun was spent primarily in the hotel and the pool and beach. My stay was stellar with the help of my bell hop, Jesus. The dining staff. Guadalupe, Arturo, Eric, Carlos, and Miguel. The magnificent spa masseurs Alfredo and Jose. The wonderful...More

Thank Victoria R
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Room Service
Fitness Centre with Gym / Workout Room
Breakfast included
Free Internet
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Breakfast included
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$202 - US$537 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Luxury Hotel in Cancun
#37 Top resorts Hotel in Cancun
#40 On the Beach Hotel in Cancun
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$202 - US$537 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Luxury Hotel in Cancun
#37 Top resorts Hotel in Cancun
#40 On the Beach Hotel in Cancun
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (2049)
Pool & Beach (561)
Room & Suite (523)
Dining (229)
Hotel & Grounds (1068)
Family and Play Areas (40)
Bathroom (24)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
djdemer
15 January 2018|
AnswerShow all 2 answers
Response from jimincancun | Property representative |
We are limited to what we can post here on this Tripadvisor page. You can get most of the answers at the royalsunset website and can also check with the Sunset Royal Beach Resort Facebook page.
0
Votes
Homerun3
30 December 2017|
AnswerShow all 3 answers
Response from jimincancun | Property representative |
The hot tubs are in the spa area and not by the main pool.
0
Votes
Rich B
23 December 2017|
AnswerShow all 2 answers
Response from jimincancun | Property representative |
They can request rooms but the requests are subject to availability. You can do this through the hotel Facebook page.
0
Votes
Google Translation
Room Tips
"Ask for a room away from the lobby if you wish to avoid excess noise"
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"A/C very forceful and loud."
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"Room service menu could have a better selection."
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"Ask for ocean views they are better than lagoon views."
Read review
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