We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sunset Royal Beach Resort

Booking.comUS$206*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$601*
US$206*
US$307*
US$601*
US$206*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Sunset Royal Beach Resort
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,758 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,739: English reviews
Start your review of Sunset Royal Beach Resort
 Click to rate
Reviewed 2 days ago NEW

Having been there before as a couple, and then returning to the resort with our kids this time, both visits have been pleasant. The staff has been outstanding both times, 10 years later we still reference a couple of our original caregivers. This trip we were cared for by the great butler duo of Ismael and Sergio from the 8th...

 Report
Helpful?
Thank Sarah M
Michel A, Director General at Sunset Royal Beach Resort, responded to this review

Dear Sarah M: Thank you very much for taking part of your time to let us know about your recent stay at the Sunset Royal Cancun. I am thrilled to learn that you and your family had a fantastic experience at our Resort. I will also share your kind words with the rest of the team and specially with: Ismael,...

Houston, Texas
Reviewed 2 days ago NEWvia mobile

This is a pretty nice hotel, not on the luxury scale, though. They have restaurants; the buffet is not for picky eaters. The very nice Italian restaurant has a good menu. Ask for the Mayan coffee - see video below. The beach is great and there were chairs, but this was the off season. The pool is good for lounging...

 Report
Helpful?
Thank T. B
Michel A, Director General at Sunset Royal Beach Resort, responded to this review

Dear T.B: Thank you for taking part of your time to let us know about your recent stay at the Sunset Royal Cancun Resort. I am happy to learn that you have enjoyed our facilities and services. We hope to welcome you back in a near future. Once again, Thank you for SHARING! Best regards, Michel Albahari General Manager

Indianapolis, Indiana
Reviewed 3 days ago NEW

This is simply a thank you to Abraham who watched over us several days on the beach. What a great guy. Always a smile. Order champagne and a bottle shows up, not just a glass (he had us pegged pretty well). Spent all day in out chairs, no reason to leave. thanks again

 Report
Helpful?
Thank Dan F
Los Angeles, California
Reviewed 4 days ago NEWvia mobile

This trip was great, great entertainment and awesome beach club. Jose at the Kakao beach club was so attentive and wonderful! Please tip him generously! The food needs a little more love, it's just ok. How can u not make good Mexican food? We're in Mexico! The tacos in the street were better... Rosa making omelettes or your eggs for...

 Report
Helpful?
1Thank ttfn63
Reviewed 5 days ago NEWvia mobile

Had a wonderful experience in the spa today. Leticia and Patricici were wonderful. My husband and I enjoyed the massage greatly. Would recommend these two ladies to anyone. The spa was very clean and fragranced. The music was very relaxing. The prices are very reasonable for this area.

 Report
Helpful?
1Thank Marie R
Gahanna, Ohio
Reviewed 1 week ago

After reading many reviews, and being a world traveler, we were very pleased with our stay. Rolando at the Italian restaurant made sure everything was perfect. I even mixed two entrees tog ether for a fantastic dish: grouper and chicken supreme on the pasta with sauce. The wine tasting and lobster dinner was great. Dixon, Carlos and everyone was very...

 Report
Helpful?
1Thank gramma_teacher
Michel A, Director General at Sunset Royal Beach Resort, responded to this review

Dear Gramma Teacher: Thank you very much for taking part of your time to review your recent stay at the Sunset Royal Cancun. I am thrilled to learn that we have met your expectations and that your stay with us was a relaxing experience. I also thank you for your observations regarding the live music volume palyed at our restaurants....

West Palm Beach, Florida
Reviewed 1 week ago

The hotel is in a great location with a beautiful view of the bluest ocean! Great food and bar staff! Really made you feel welcome. I liked that we could go to other resorts in the chain to experience other activities like Hobie Cat and Kayak. The pool was beautiful, but it was not an infinity pool. Close to the...

 Report
Helpful?
1Thank babsinc1
Michel A, Director General at Sunset Royal Beach Resort, responded to this review

Dear Babsinc1: Thank you very much for your kind review regarding your recent stay at the Sunset Royal Cancun. I am happy to learn that you enjoyed our facilities and service. I totally agree with you about our blue ocean front. It is really spectacular!. We hope to have the opportunity to welcome you back in a near future. My...

St. Catharines, Canada
Reviewed 1 week ago

Out time was relaxing, flexible with activities and rest time. We enjoyed the all inclusive services, good variety of food. The room food service was the best. The friendliness of all the staff was super good. We enjoyed the beach, the cool sand, the free towel service when we needed it. The pool and yakusi. The Restaurant staff was the...

 Report
Helpful?
1Thank siegfriedklassen
Michel A, Director General at Sunset Royal Beach Resort, responded to this review

Dear Sigfriedklassen: Thank you very much for letting us know about your recent stay at the Sunset Royal Cancun. I am so glad to learn that you enjoyed our facilities and service. I will also share your kind words with the rest of our staff. I hope to welcome you and your family back in a near future! Once again,...

Waukesha, Wisconsin
Reviewed 1 week ago

Starting with the spacious lobby with very attractive restaurants, this is a beautiful building. The room had a beautiful a water view and a really nice balcony. The beach is so pretty with true white sand. A wonderful experience.

 Report
Helpful?
1Thank sueL153SN
Michel A, Director General at Sunset Royal Beach Resort, responded to this review

Dear sueL153SN: Thank you for your kind feedback regarding your recent stay at the Sunset Royal Cancun Resort. I am thrilled to learn you had a fantastic experience here at the resort. I totally agree with you our beach is among the best in Cancun! We all hope to welcome you and your family soon!. Thank you for SHARING! My...

Calgary, Canada
Reviewed 1 week ago

Where to start. When we booked we were told we had the option of choosing the all inclusive or not, and we had a phone call before we even left suggesting we pay for the all inclusive early. When we phoned back to say we thought it was a choice, they didn't want to talk about the all-inclusive aspect at...

 Report
Helpful?
1Thank CassO15

2,220 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1780)
Viewed
View from Room (105)
Viewed
Dining (182)
Viewed
Pool/Beach Area (455)
Viewed
Room/Suite (165)
Viewed
Hotel & Grounds (226)
Viewed
Bathroom (24)
Viewed
Family/Play Areas (38)
Viewed
Business Centre/Function Rooms (8)
Viewed
0:29
Videos (1)
Viewed
Other (576)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (430)
Viewed
Amenities (36)
Viewed
Beach (38)
Viewed
Elite Room (104)
Viewed
Pool (32)
Viewed
Premier Elite Room (128)
Viewed
Dining (42)
Viewed
The Hotel (50)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Pool/Beach Area (2)
Viewed
Other (8)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Cancun hotels
2.9 km away
Sunset Marina Resort & Yacht Club
1.3 km away
Krystal Grand Punta Cancun
0.6 km away
Ocean Dream
Ocean Dream
#85 of 180 in Cancun
197 reviews
Show Prices
Show Prices
Show Prices
4.7 km away
Ocean Spa Hotel
Ocean Spa Hotel
#60 of 180 in Cancun
2,536 reviews
0.7 km away
Gran Caribe Resort
Gran Caribe Resort
#29 of 180 in Cancun
7,981 reviews
0.4 km away
Hostel Natura
Hostel Natura
#11 of 125 in Cancun
100 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Sunset Royal Beach Resort

Address: Blvd. Kukulkan Km. 10 | Zona Hotelera, Cancun 77500, Mexico (Formerly Sunset Royal Cancun Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $242 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset Royal Beach Resort 4*
Number of rooms: 204
Reservation Options:
TripAdvisor is proud to partner with Priceline, Hotels.com, Booking.com, BookIt.com, Hotwire, TravelUp, Cancelon, getaroom.com, HotelsClick, Evoline ltd, HotelQuickly, TripOnline SA and Hotel.de so you can book your Sunset Royal Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sunset Cancun Hotel
Sunset Royal Hotel Cancun
Royal Sunset Resort Cancun
Sunset Royal Resort Cancun
Royal Sunset Hotel Cancun
Royal Sunset Cancun Mexico
Sunset Royal Cancun Hotel
Hotel Style:
#35 Luxury Hotel in Cancun
#41 Top resorts Hotel in Cancun
#45 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sunset Royal Beach Resort staff and other travellers.
117 questions
Ask a question
Plymouth, Minnesota

See all questions (117)

Questions? Get answers from Sunset Royal Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Requesting a beach front view is a memorable experience”
H6983CVsarahm, 22 May 2017 | Read review
“There are 3 views: Ocean that faces the sunrise away from the pool. Ocean and pool view. Lagoon view. All three were excellent.”
babsinc1, 16 May 2017 | Read review
“Rooms with windows directly in front of ocean have great view”
siegfriedklassen, 15 May 2017 | Read review
“Upper floors are a plus.”
sueL153SN, 15 May 2017 | Read review
“Ask for the pool/beach side. But, you also have a great view of the gorgeous sunsets from the street side.”
  • Night view of pool area.
  • Gift of chocolate and wine from hotel management.
  • Soft white sand and turquoise water.
  • My view from the 6th floor in the morning.
tchrshepard48, 14 May 2017 | Read review
5 of 5
Booking.com
US$206* /night
View Deal
Hotels.comUS$307
TripAdvisorUS$206
AMOMAUS$601
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates