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2017-08-06 2017-08-07
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    The Royal Cancun All Suites Resort

    Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
    Hotel website
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    Best prices for your stay
    2017-08-06 2017-08-07
    US$698
    US$334
    SAVE US$364
    US$698
    US$332
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    Overview
    • Excellent63%
    • Very good26%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “la palapa” (118 reviews)
    “time share” (138 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Cancun All Suites Resort
    Special Offer: Package Deal
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,290)
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    There are newer reviews for The Royal Cancun All Suites Resort
    See the most recent reviews

    11 - 15 of 1,890 reviews

    Reviewed 2 weeks ago

    Each and every staff member my family and I had communications with was pleasant. Always going the extra mile to make sure our stay was like home! Haven't stopped talking about our families trip since returning home. Ready to return next summer!More

    Review collected in partnership with this hotel
    Thank jenniferwP9434IR
    Response from Sandra R, Online Community Care Agent at The Royal Cancun All Suites ResortResponded 2 weeks ago

    Dear Jennifer, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad...More

    Reviewed 2 weeks ago

    If you are traveling with family and want the flexibility of good food, pools, ocean access, this resort hits on all points. We liked the fact that our family of five had room to spread out in the 2 bedroom villa. The entire resort needs...More

    1  Thank Melanie S
    Response from Sandra R, Online Community Care Agent at The Royal Cancun All Suites ResortResponded 1 week ago

    Dear Melanie S, Thank you for your review. While we're glad to see that you all enjoyed the resort during your stay, we're disappointed to hear that you did not enjoy your time spent on the property presentation. These presentations are set at 90 minutes...More

    Reviewed 2 weeks ago

    Have members treated differently, made sweep the room not just make up the bed, and have manager and general manager's address the issue of the members. I've left Cancun since July 1Still awaiting a response from the general manager.More

    Review collected in partnership with this hotel
    Thank L9241QJmarilynb
    Response from Sandra R, Online Community Care Agent at The Royal Cancun All Suites ResortResponded 1 week ago

    Dear Marilyn, Thanks so much for taking the time to review your stay at The Royal Cancun. We truly appreciate your feedback and sincerely apologize that your stay didn't meet your expectations. I've contacted you offline so that we can learn more about your stay...More

    Reviewed 2 weeks ago

    The resort facilities were good. The rooms were average. Customer service wasn't as expected. They were rude to us on several issues and refused to cooperate. We will probably not go back here again. The travel agency was excellent! Andres did a good job. Thank...More

    Review collected in partnership with this hotel
    2  Thank 79preethig
    Response from Sandra R, Online Community Care Agent at The Royal Cancun All Suites ResortResponded 2 weeks ago

    Dear 79preethig, Thank you for taking time to post about our resort. We always strive to provide our guest with the highest satisfaction rates and we regret not achieving this goal with you. Rest assured the behavior you described is not encouraged nor promoted by...More

    Reviewed 2 weeks ago

    We just had a great 4 day experience at the Royal Cancun. We rented a beachfront C unit which was plenty big enough for our family of seven. The resort is spotlessly clean and beautiful. The beach is well maintained and relaxing, no big waves...More

    2  Thank TexasTravelingAggie
    Response from Sandra R, Online Community Care Agent at The Royal Cancun All Suites ResortResponded 2 weeks ago

    Dear TexasTravelingAggie, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We're glad to see you enjoyed our well-kept...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Self-Serve Laundry
    • Babysitting
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Tennis Court
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$164 - US$519 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Cancun
    • #16 Romantic Hotel in Cancun
    • #25 Top resorts Hotel in Cancun
    • #26 Luxury Hotel in Cancun
    • #27 On the Beach Hotel in Cancun
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 201
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, BookIt.com, Orbitz, TravelUp, Travelocity, Hotwire, TripOnline SA, getaroom.com, Cancelon, Evoline ltd and HotelQuickly so you can book your The Royal Cancun All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • The Royal Cancun Hotel Cancun ,
    • International Hotel Cancun ,
    • Club International Cancun ,
    • International Resort Cancun ,
    • International Club Cancun
    Add Photo Photos
    Traveller (1200)
    Pool & Beach (497)
    Room & Suite (425)
    Dining (115)
    Hotel & Grounds (725)
    Family and Play Areas (21)
    Bathroom (6)
    Nearby
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    .19 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Janette M
    25 June 2017|
    AnswerShow all 2 answers
    Response from Sandra R | Property representative |
    Hello Janette M, Yes, beach towels are available at the Sports Desk. Regards.
    0
    Votes
    alicemariemurphy
    19 June 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello alicemariemurphy, You may want to take a look at the tours offered by Thomas More Travel, our on-site travel agency. You can see information about tours and prices at their website: thomasmoretravel com Warm Regards.
    0
    Votes
    christinelewin
    27 May 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello christinelewin, The Kids Club offers different daily activities and is available for children aged 4 to 12. If children under 4 years of age want to participate in the craft making, material may be provided and they... More
    0
    Votes
    Room Tips
    "beachside for good view other wise you will end up with a view of the parking lot"
    Read review
    "Marble floors can be slippery when wet...."
    Read review
    "Room was great and constantly cleaned"
    Read review
    "If possible, ask for a room near the pools. We had one directly above lobby & was VERY noisy from..."
    Read review
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