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The Royal Cancun All Suites Resort

Travellers' Choice award winner
#25 of 181 Hotels in Cancun
GreenLeadersGold level
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The Royal Cancun All Suites Resort
The Royal Cancun All Suites Resort
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2,127 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Cancun All Suites Resort
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Showing 1,751: English reviews
Ridgefield
Reviewed 2 weeks ago

Wonderful place for annual family reunion or just a first visit for those liking casual relaxed atmosphere, no dress up required. M-F wonderful water aerobics class at 10 every day, activities for all ages.

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Helpful?
Thank barbaramO6016TO
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Barbara, Thanks so much for writing a review about The Royal Cancun. We couldn't be happier to hear that you and your family have been enjoying wonderful vacation experiences with us for 35 years. We thank you for your continued loyalty and we can't wait to have you back on your next visit to your home away from home....

new york, new york
Reviewed 2 weeks ago

I stayed here with friends towards the end of February. Overall, I had a nice stay and got what I needed out of a quick girls’ getaway, but admittedly, most of that was due to my companions and the sunshine. Positives: The food was GREAT. I have to say, I usually do not stay in all inclusives when I travel...

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Helpful?
Thank AMLBK
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear AMLBK, Thank you so much for taking the time to review your stay with us. Feedback from our guests is important to us. We're pleased to hear that you enjoyed your overall stay. We apologize if there were some aspects of your stay that didn't cover your expectations. We appreciate you bringing our opportunity areas to our attention, which...

Bemidji
Reviewed 2 weeks ago

From the moment your arrive you can tell that Royal Cancun employees take great pride in the cleanliness, maintenance, and service of their resort. My husband's family has been members of the Royal Cancun for 20 years for this reason. The service we received, and the well maintained facility are impeccable. We traveled with our daughters (ages 6, 10, 12)....

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Helpful?
Thank williampZ9271UA
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Williamp, Thank you for taking the time to review The Royal Cancun and your recent visit to The Royal Haciendas. We always take special care when preparing our food and beverage items and our restaurants are certified by Mexican Ministry of Tourism. However, the best certification we can achieve is our guest's satisfaction. We're excited to read your review...

Reviewed 2 weeks ago

We were invited to attend a good friends bachelor and bachelorette party at the Royal Caribbean. Some how my signals got crossed when booking and I ended up about 10 miles down the road in Older Cancun at the Royal Cancun. I tried to rebook at the front desk, but they were sold out at the Royal Carribean. I sent...

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Helpful?
Thank Troy K
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Troy K, Thank you for taking the time to review your recent visit to The Royal Cancun. We couldn't be happier to hear that your stay with us fulfilled your expectations. We hope to see you again soon! Best Regards.

Reviewed 2 weeks ago via mobile

I have been going to all of the Royal Resorts for 20+ years and I had been at this one a very long time ago so coming back was a really wonderful experience. The hotel grounds are impeccable and beautiful, the pools are wonderful and the beach is one of the most beautiful I have seen. I am used to...

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Helpful?
Thank maria f. P
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Maria F. P, Thank you for taking the time to post about our resort. We're glad to learn you took advantage of the off-site restaurants included in your REFINE All-Inclusive Package. We know the TripAdvisor community will appreciate your comments as much as we do. We look forward to welcoming you again during your next visit to the Mexican...

Reviewed 2 weeks ago

This is a smaller, mid-level resort with an AI option. Please note that this is not run like a true AI resort. You have to show your bracelet and room key to use the restaurants, order at the pool bar, even get beach towels (which you must return after use). In the restaurants and at the pool/beach bar, the waiter...

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Helpful?
2Thank Sara L
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Sara L, Thank you so much for taking the time to review your stay with us. We're pleased to know that your whole family enjoyed our spacious and clean accommodations. We take pride on our resort's cleanliness and for us is rewarding to learn you've noticed it during your most recent visit. Feedback from our guests is important to...

Watson
Reviewed 3 weeks ago

We enjoy the Royal Cancun with our growing family as it is so friendly and the beach so safe with the shallow water for little ones to be in the water. The staff is so helpful and the resort so clean and well maintained it is a pleasure to call it home each year.

Review collected in partnership with this hotel
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1Thank R9757IKrobertn
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Robert, Thanks so much for writing a review about The Royal Cancun. We love hearing from our members and we couldn't be happier to see that your time spent with us is always a great experience. It's a pleasure for us to welcome you at your home away from home each year and we thank you for your continued...

Washington
Reviewed 3 weeks ago

My sister and I stayed in a two-bedroom beach front unit. We had a wonder view from our balcony of the beach and ocean. The unit was very clean and had all of the amenities we needed. All of the staff members were extremely gracious and accommodating and the entire resort was very clean and well maintained. The food was...

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Helpful?
1Thank marilynm953
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Marilynm953, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Warm Regards.

Osage Beach, Missouri
Reviewed 3 weeks ago

We've stayed at the Royal Cancun for 30 years. The villas are always clean and well maintained. The staff is friendly and helpful. For small children, the calm waters are a major plus, undertow at anytime. Lots of activities for guests of all ages. Always a pleasure!

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Helpful?
1Thank nspectorc
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear nspectorc, Thanks so much for writing a review about The Royal Cancun. We love hearing from our members about their vacation experiences. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we have been achieving this goal with you for 30 years. We thank you for your continued loyalty and we...

Rosemount, Minnesota
Reviewed 3 weeks ago

I have stayed at both the Royal Sands and the Royal Cancun. Royal Cancun is definitely the quieter resort and is excellent for those who want to relax or have small children. The water is calm and shallow without a lot of waves so perfect for floating in on a tube. Those who prefer activities or a party scene should...

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Helpful?
1Thank Tanja P
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Tanja P, Thank you for taking the time to review your stay with us. Our resorts are built with relaxation in mind and we always aim to offer a relaxed experience taking care of your good rest without noise or any annoyance. We're glad to learn you enjoyed this relaxation. We appreciate your kind words and look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Cancun(R) All-Suites Resort has breathtaking views, friendly staff and a beautiful beach surrounded by palm trees make this a perfect place for a getaway with the family. The Royal Cancun(R) is located on a privileged beach surrounded by beauty, turquoise colors and a relaxing atmosphere. Mellow down with the sound of palm trees moving with the ocean breeze and have a taste of the Old Mexico and our revered family traditions. Enjoy our fine dining, activities and many other amenities with the All-Inclusive package. ... more   less 

Additional Information about The Royal Cancun All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $233 - $685 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Cancun All Suites Resort 4*
Number of rooms: 201
Reservation Options:
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun
Hotel Style:
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#24 Top resorts Hotel in Cancun
#25 On the Beach Hotel in Cancun
#25 Luxury Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Cancun All Suites Resort staff and other travellers.
308 questions
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Questions? Get answers from The Royal Cancun All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had the two bedroom, two bathroom suite and it was very spacious! Kitchen a bit 90s looking but we didn't care. We ate at La Palapa!”
 of 5 bubbles Laura112233445566, 26 Mar 2017 | Read review
“Nothing to put your stuff in the bathroom, no ceiling fans, but the AC works GREAT!”
 of 5 bubbles briansZ140GZ, 26 Mar 2017 | Read review
“Choose an ocean view room”
 of 5 bubbles LupitaRC, 24 Mar 2017 | Read review
“Be sure to get pool or ocean view”
 of 5 bubbles leslies104, 21 Mar 2017 | Read review
“Maids very very clean. Tip around $5.00 a day”
 of 5 bubbles danceQuincy_MA, 19 Mar 2017 | Read review
5 of 5